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Microsoft Exchange Online vs OpenText GroupWise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
No ranking in other categories
OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
 

Mindshare comparison

As of March 2025, in the Email Applications category, the mindshare of Microsoft Exchange Online is 14.4%, down from 15.2% compared to the previous year. The mindshare of OpenText GroupWise is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Babatunde-Olugbode - PeerSpot reviewer
Offers good user interface and seamlessly integrates with other Microsoft services
I like its user interface. I don't struggle or face any challenges while using it. The design interface is simple. I haven't had any trouble managing it for a long time. Even if I encounter a challenge or two, I can always reach out to Microsoft for help. So, overall, it's been a very positive experience. Having everything under one account was valuable. I just had to go through cybersecurity for licensing and download everything. With one account, you can download Office and use Online features directly from your Exchange. There are security solutions in place, and we take customer data very seriously. For example, if I accidentally create a forwarding rule or send an email with an image attached, I get a notification immediately. Compliance-wise, it's quite good online. We can do many things. Even if I can't click on something or upload a specific file type, it'll still be stored for compliance or investigation purposes. So, subscribing to these features. The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity. Those are the key points that have proven to be beneficial.
JN
Great security, stability, versatility expandability and low cost of ownership
About the only thing I don't like about GroupWise is the lack of a modern Linux client. Micro Focus stop their development of the Linux Client a long time because there wasn't enough demand for it. Most other solutions do not have the Linux client. I would really like to see OpenText add a modern GroupWise Linux Client back. But until they do there is the Web Client to be used in a browser.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars."
"It is for emails, and it seems to work okay."
"This solution makes it very easy to receive and detect problems about the mail flow and offers very good reporting. In general, it's very easy to manage the organization's mailboxes."
"The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems."
"I would rate Exchange Online's stability nine out of ten."
"All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows."
"Exchange Online doesn't just do email, it allows for collaboration with inbuilt chat and calling facilities and document sharing."
"The initial setup is straightforward and easy to configure."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"The cost-effectiveness of the solution is most valuable."
"Very secure with great storage capacity."
 

Cons

"We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area."
"For example, recently there were some spam incidents that Microsoft does not currently mitigate because they have another paid solution to do so. It would be nice to integrate the security and the anti-spam (i.e. the fake links, etc.) along with the Exchange Online default."
"The interface is a bit confusing."
"Migration can be an issue if you do not have a good audit process."
"The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors."
"The SaaS platform performance could be improved. At a previous company, we used this same solution on-premises. The data exchange was much faster compared to the SaaS platform and we sometimes experience lags."
"The solution should have a stand-alone application instead of us having to go through an internet browser."
"I don't really like the response time of the web GUI for administration."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"The WebAccess feature is somewhat lacking and could be improved."
"Their support can be improved. It is not as good as it used to be."
 

Pricing and Cost Advice

"The product is expensive and has an annual subscription."
"It is a reasonable solution."
"The pricing could be improved."
"The price is a bit high. It is especially expensive in the Indian market."
"The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer only requires mailbox features, we can recommend Plan One or Plan 2. We can suggest an E3 or E5 license if they need the entire Office suite. There are also premium subscriptions for enterprise customers, offering additional security features. Overall, I don't find the pricing costly because Microsoft provides many features and security capabilities, making it reliable for all customers, depending on their requirements."
"The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five."
"I find it reasonably priced."
"We pay per user per year for the cluster with over a thousand users."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
Computer Software Company
20%
Government
12%
University
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot o...
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Also Known As

Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Heritage Oaks Bank
Find out what your peers are saying about Microsoft Exchange Online vs. OpenText GroupWise and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.