Microsoft System Center and ThousandEyes compete in the IT management software category. ThousandEyes appears to have the upper hand in network monitoring due to its comprehensive insights and application visibility, while Microsoft System Center excels in integration within Microsoft environments.
Features: Microsoft System Center offers seamless integration with Microsoft products, antivirus administration, and robust OS upgrade capabilities. ThousandEyes provides end-to-end network monitoring, application visibility, and integration with Cisco products, focusing on deep insights into network paths and ISPs.
Room for Improvement: Microsoft System Center needs better integration with non-Microsoft environments, improved third-party compatibility, and clearer documentation. ThousandEyes requires enhanced network device monitoring, better application-level insights, and improved integration with non-Cisco platforms.
Ease of Deployment and Customer Service: Microsoft System Center primarily offers on-premises deployment, with customer support sometimes being slow and expensive. ThousandEyes provides a mix of on-premises and hybrid cloud deployments, with support feedback being generally less complicated compared to Microsoft.
Pricing and ROI: Microsoft System Center's pricing is high, as it is usually part of broader enterprise subscriptions, offering substantial ROI through automation. ThousandEyes is considered expensive, with pricing justified by its value in providing large-scale network insights.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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