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MSP360 Backup vs N2WS Backup & Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (3rd)
N2WS Backup & Recovery
Ranking in Backup and Recovery
43rd
Ranking in Cloud Backup
31st
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.5%, down from 0.7% compared to the previous year. The mindshare of N2WS Backup & Recovery is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Cezar Ashkar - PeerSpot reviewer
Easy to use and setup
One valuable feature is the easy-to-use GUI There is room for improvement in stability. I have been using this solution for a few months. We currently use the latest version.  I would rate the stability a nine out of ten.  It is a scalable solution.  The technical support of N2WS has an…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is very good."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Client-side encryption minimizes worries about data being captured on the back-end."
"MSP360 Backup's most valuable feature is its backup interface."
"The initial setup is very easy. It's not overly complex."
"The most valuable feature of MSP360 Backup is its reliability."
"General ease of use and performance of the Windows version is the most valuable feature."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"The product is successful with the SMB market."
"The initial setup is easy."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"The backup and restore functionality is very easy to use and manage."
"The most valuable feature is the ease of use."
 

Cons

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The product could be more user-friendly."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"There is room for improvement in stability."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"The GUI could be slightly improved."
"The GUI has room for improvement."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The price is not cheap, nor is it costly."
"It's very economical and worth the cost."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
7%
Computer Software Company
21%
Financial Services Firm
15%
Manufacturing Company
12%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What do you like most about N2WS Backup & Recovery?
N2WS Backup & Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
 

Also Known As

Cloudberry Backup
N2WS Cloud Protection Manager
 

Overview

 

Sample Customers

StratX
Coca-Cola, tecRacer, Cloudar, Goodwill
Find out what your peers are saying about MSP360 Backup vs. N2WS Backup & Recovery and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.