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BDRSuite Backup & Replication vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BDRSuite Backup & Replication
Ranking in Backup and Recovery
7th
Ranking in Disaster Recovery (DR) Software
7th
Ranking in MSP Backup
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
65
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
57th
Ranking in Disaster Recovery (DR) Software
26th
Ranking in MSP Backup
3rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (44th)
 

Mindshare comparison

As of March 2025, in the MSP Backup category, the mindshare of BDRSuite Backup & Replication is 5.6%, up from 3.3% compared to the previous year. The mindshare of MSP360 Backup is 15.3%, down from 29.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Redha Benlaksira - PeerSpot reviewer
The ability to maintain multiple restore points is critical because it lets customers choose to restore their data to an hour or a day ago
BDRSuite is better than competing solutions because it can protect, back up, and recover data. A feature called live migration allows you to recover the same data in different environments. For example, I can back up the data from a VMware machine and restore it to a Hyper-V. You can also create repositories and back up environments to a cloud platform like GCP and AWS S3 buckets. BDRSuite allows you to back up virtual machines hosted on an EC3 instance or Microsoft 365 mailboxes, SharePoint, etc. The solution allows us to recover data instantly. We can recover all our data in under 15 minutes. In a virtual environment, we can recover a virtual machine and all its data in under 15 minutes. It's the same for a NAS, SAN, or DAS disk. The ability to boot instantly enables customers to maintain their business operations without interruption. BDRSuite's ability to maintain multiple restore points is critical because it gives customers the option to restore their data to an hour or a day ago. They can choose a full, incremental, or synthetic backup. Incremental backup makes sense if you are backing up the same data daily and you want to save space and network resources. It only backs up the differences or updates in every block. I've worked with lots of backup solutions, and BDRSuite is the easiest to use. It's simple to install and create backup jobs. It doesn't require many tasks to install the solution. You can easily back up and restore from one console
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have seen ROI. The real return is when something bad happens. All the proof of concept work that we did, all the testing we did, it all panned out for us. We're already seeing a return on that."
"Their technical support is very good to work with, as they are able to propose alternate solutions to problems that work well for us."
"I am very pleased with the compression, especially with some of the larger SQL databases that need backup. The amount of compression is impressive."
"I get my backups done."
"I back up one particular server with close to 1.2 TB, and the way the software compresses it is close to 600 or 700 TB. Vembu compresses it to close to 450 gigabytes, that's gigabytes. So that’s really amazing, the way in which the backup compression happens."
"Quick backup and restore; very simple and understandable interface."
"The most useful feature is that you can back up the virtual machines in different ways. You can back up from a vhost, and you can also back up from a Windows server. It doesn't matter what type of infrastructure or hypervisor is there. It's very flexible, which is its most useful feature for us."
"It backs up our virtual machines with the CBT, Changed Block Tracking."
"The solution is simple to use and easy to configure."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"It has allowed me to implement a cost effective, highly configurable solution."
"General ease of use and performance of the Windows version is the most valuable feature."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Technical support is very good."
"The solution is easy to access and handles things efficiently."
 

Cons

"The deduplication could be better. It doesn't give the level of deduplication that I would get with a product that's stored in a more standard file format. I would prefer to be able to use a non-deduplicated store on a third-party deduplicated medium."
"The support is a bit slow in resolving an issue. It takes a long time to recover."
"We do a lot of internal automation, so the Vembu API definitely has some gaps. The Vembu API could definitely use some improvement. We do rely a lot on automation outside of just the regular interface. We've noticed that the Vembu GUI is good, but we do leverage the APIs for a lot of stuff, and there's definitely some room for improvement there."
"There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup."
"They said they can support Red Hat Virtualization and we assumed that they support any compatible system but we found we need to do a network backup or a network image, which is not what it said on their website. I have had many discussions with them about where this component is. Initially, I was searching for a component which would back up Red Hat Virtualization. They said they support this in the same way they support Hyper-V and VMware. I haven't found the feature in their portal or in any of their software. They haven't made a special agent for it, in the way they did for Hyper-V."
"Vembu will tell you the next scheduled backup, but it doesn't show you the last successful backup. I would have them include a column under "List of Backup Jobs" and have two other columns which say, "Last Successful Backup" and "Next Scheduled Backup", because you don't know now if it's backed up successfully. It just says, "The next scheduled time is this." You don't know from looking at that pane of glass when the last time it actually happened without digging further into reports."
"For the more sophisticated backups that do not have a set backup process, procedures that are outside of the norm, it would be nice if we had more control and did not have to use their technical support. While they're very responsive and have always come through in a reasonable time frame, we would like to be able to manage everything on our own."
"There are bugs. For one month, I encountered a big issue where my storage pool could not be identified. My backups were stopped because they were not able to locate the storage pool. So, I removed the settings and started the backups again. The application is not stable. It needs some debugging and testing on the build side of production."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The restore time could improve. When we had an issue the restore time was lengthy."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
 

Pricing and Cost Advice

"For someone who doesn't want the Application-Aware feature to work, everything else is up to par. The licensing is straightforward. They license it per CPU."
"When they changed to the newest version (4.1), they have more VMs allowed on the free version. Before, there were only three VMs allowed on the free version, and if you needed to back up more than three VMs, you had to get the paid version. Now, you can have up to 10 VMs on the free version."
"With the free version of Vembu, you receive three virtual machine backups. However, if you buy the NetworkBackup Enterprise version, you don't have access to the features seen in the free version. This is a situation that Vembu should solve. This caused a misunderstanding between sales and us. I was hoping if I buy the licenses, then after the trial I would not have to purchase virtual machine licenses. Maybe they should offer these three virtual machine backups as part of the Enterprise license."
"The licensing model is quite complicated; it's not simple. An example: If you have a physical server, you have to pay more for that license than you do for a host. It could be running several VMs and that could be a server VM as well. Then, for web station machines, there is no license for those machines and they have no desktop OS - the free version has all this functionality. Their license model needs to be looked at and simplified."
"BDRSuite, although cost-efficient, is more expensive than most other providers."
"It's more affordable than Veeam, so smaller companies can afford to have a solution like this in place, which is very nice."
"For our needs, the price of the backup system is not too much... We checked out Veeam and Acronis but both were very expensive compared to Vembu."
"We were able to take advantage of a promotional pricing campaign."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Top Industries

By visitors reading reviews
Computer Software Company
87%
Retailer
3%
Educational Organization
1%
Financial Services Firm
1%
Computer Software Company
18%
Manufacturing Company
7%
Construction Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BDRSuite?
The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup.
What is your experience regarding pricing and costs for BDRSuite?
BDRSuite is cost-effective because you can purchase a perpetual license that covers multiple environments. You only renew the support costs annually. It offers advanced features at roughly 75 perce...
What needs improvement with BDRSuite?
I had a small problem integrating VMware and Hyper-V when customers used a free VMware license to create VMs. This is a problem because many customers use the free version of VMware. There are also...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

Vembu BDRSuite
Cloudberry Backup
 

Overview

 

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
StratX
Find out what your peers are saying about BDRSuite Backup & Replication vs. MSP360 Backup and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.