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BDRSuite Backup & Replication vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BDRSuite Backup & Replication
Ranking in Backup and Recovery
8th
Ranking in Disaster Recovery (DR) Software
7th
Ranking in MSP Backup
1st
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Disaster Recovery (DR) Software
27th
Ranking in MSP Backup
3rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd)
 

Mindshare comparison

As of January 2025, in the MSP Backup category, the mindshare of BDRSuite Backup & Replication is 6.2%, up from 3.8% compared to the previous year. The mindshare of MSP360 Backup is 16.2%, down from 33.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Redha Benlaksira - PeerSpot reviewer
The ability to maintain multiple restore points is critical because it lets customers choose to restore their data to an hour or a day ago
BDRSuite is better than competing solutions because it can protect, back up, and recover data. A feature called live migration allows you to recover the same data in different environments. For example, I can back up the data from a VMware machine and restore it to a Hyper-V. You can also create repositories and back up environments to a cloud platform like GCP and AWS S3 buckets. BDRSuite allows you to back up virtual machines hosted on an EC3 instance or Microsoft 365 mailboxes, SharePoint, etc. The solution allows us to recover data instantly. We can recover all our data in under 15 minutes. In a virtual environment, we can recover a virtual machine and all its data in under 15 minutes. It's the same for a NAS, SAN, or DAS disk. The ability to boot instantly enables customers to maintain their business operations without interruption. BDRSuite's ability to maintain multiple restore points is critical because it gives customers the option to restore their data to an hour or a day ago. They can choose a full, incremental, or synthetic backup. Incremental backup makes sense if you are backing up the same data daily and you want to save space and network resources. It only backs up the differences or updates in every block. I've worked with lots of backup solutions, and BDRSuite is the easiest to use. It's simple to install and create backup jobs. It doesn't require many tasks to install the solution. You can easily back up and restore from one console
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Backup of the VMware server is the most valuable feature."
"The most valuable features for me are that I can back up the entire virtual machine, but when restoring I can restore at the file level."
"The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup."
"The main difference I see between Vembu and the other solutions we've tried is that with Vembu, you don't need anybody to tell you what to do. Once you have done the installation you just look at the user interface — it's very friendly — and you can do things yourself without resorting to help from anybody."
"You can restore all your data or partial parts of it. You can restore a specific version of the data. It has a lot of options for restore, so you can have the correct data that you want to restore. This is very important. You must know what you are going to restore. Otherwise, you may be overwriting correct data with other data. You must know what specific files you are restoring as well as which version. Partial restore is very important because there might be some files which are newer than the backup and some files that are corrupted. You need to restore some files from the backup, but not all the files."
"The most useful feature is that you can back up the virtual machines in different ways. You can back up from a vhost, and you can also back up from a Windows server. It doesn't matter what type of infrastructure or hypervisor is there. It's very flexible, which is its most useful feature for us."
"The most valuable feature is the ability, from a console, to manage the different computers to be backed up."
"I get my backups done."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Provides connectivity to a lot of different cloud storage solutions."
"The initial setup is very easy. It's not overly complex."
"The solution is simple to use and easy to configure."
"General ease of use and performance of the Windows version is the most valuable feature."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is easy to access and handles things efficiently."
 

Cons

"I had a small problem integrating VMware and Hyper-V when customers used a free VMware license to create VMs. This is a problem because many customers use the free version of VMware. There are also some issues backing up old systems. They have a little difficulty but can always get strong support from customer service."
"It is very easy, unless you know exactly what you're doing, to corrupt the virtual machines and they get locked up. Just brief detail: When you are creating a system, if you don't have absolutely every other little background processes in place, it creates Snapshots of the virtual machines. Once it does that, it then won't be able to have a backup. From that point on you have to destroy the virtual machine, which is completely counterproductive on a large system. There is a fundamental flaw in the setup that can be very dangerous, potentially."
"The API uses a common data image to store the data for the sets, but unfortunately, it's limited to consecutive sets only. That's the only limitation I have observed so far."
"I don't know if it exists, but it would be helpful to get email notifications when there are issues with the backup. I'm sure it probably exists, but I just don't know how to do it. They also have an Azure proxy feature where you can restore to Azure. It's not really well documented. I think they should document how to do that a little better."
"They can work on their cloud solution. In these days, the data becomes too much and you have to back up a lot of data to the site. They could offer cheaper storage to their clients with the cloud, making this a single source of truth solution. In our project, we are using two service providers: One who offers our storage and another who offers the software. If they work on their cloud solution and can offer their clients lower prices for this type of storage, this would be a really good improvement."
"The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour. Other than that, I'm pretty good with BDRSuite."
"One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there."
"It would be a great improvement if they can give a console to control the systems. All other vendors let you simply log in to the cloud console and control everything from there, but for Vembu, whether you choose Vembu Cloud Backup or Vembu Disaster Recovery, you still need to install the Vembu software on your on-premise system and configure it from there. It would be great if I can get a cloud console to manage the systems."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The product could be more user-friendly."
"The restore time could improve. When we had an issue the restore time was lengthy."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
 

Pricing and Cost Advice

"Vembu is too expensive because they don't really have small-business pricing. This is a matter of personal opinion. They're going to tell you that they have competitive pricing because there are more expensive solutions in the marketplace, but there are better solutions in the marketplace that are more expensive. Their product is a better fit for small businesses, but they don't price it that way."
"BDRSuite, although cost-efficient, is more expensive than most other providers."
"This solution helped us deliver an enterprise level data protection solution and reduced our budget by 50 percent. We spent $3,000 on Vembu's licenses where other solutions were almost double."
"The subscription model that we're signed up for is very good. The only thing that is something of a sticking point is the fact that you can't do PO-based licensing. It's all just credit card."
"This solution provides much more value than other products that provide similar functionality. If price is a consideration for anyone who is looking to improve their backup processes, they owe it to themselves to look at the Vembu BDRSuite."
"Take a look at the pricing and licensing closely. When we installed the BDR disaster recovery server, which is the duplication of the backup data on one server onto a second one where the backup data resides, it was not clear that this DR server needed two other licenses. These licenses were to back up the copy of the first backup server that had two licenses for the two physical host that it was backing up in the first place. Moving files around to a second DR server, why would I need an extra two licenses? I don't know if it's to make money, but it was not very obvious and I had to abort the project from there because I didn't plan to pay for extra licenses to copy data of the first two physical servers. I also didn't understand why it was needed. Hopefully, they will improve the explanation in the documentation for this."
"The pricing is fair."
"Its price is reasonable as compared to other solutions. There are no additional costs. While increasing the count on the server-side, we have to take care of managing or optimizing the license."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Computer Software Company
85%
Retailer
4%
Financial Services Firm
1%
Comms Service Provider
1%
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BDRSuite?
The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup.
What is your experience regarding pricing and costs for BDRSuite?
BDRSuite is cost-effective because you can purchase a perpetual license that covers multiple environments. You only renew the support costs annually. It offers advanced features at roughly 75 perce...
What needs improvement with BDRSuite?
I had a small problem integrating VMware and Hyper-V when customers used a free VMware license to create VMs. This is a problem because many customers use the free version of VMware. There are also...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

Vembu BDRSuite
Cloudberry Backup
 

Overview

 

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
StratX
Find out what your peers are saying about BDRSuite Backup & Replication vs. MSP360 Backup and other solutions. Updated: December 2024.
831,158 professionals have used our research since 2012.