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BDRSuite Backup & Replication vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

BDRSuite Backup & Replication
Ranking in Backup and Recovery
12th
Ranking in Disaster Recovery (DR) Software
7th
Ranking in MSP Backup
3rd
Average Rating
8.2
Number of Reviews
65
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
51st
Ranking in Disaster Recovery (DR) Software
24th
Ranking in MSP Backup
2nd
Average Rating
8.0
Number of Reviews
15
Ranking in other categories
Cloud Backup (29th)
 

Featured Reviews

JD
Aug 17, 2023
Eliminated the need for multiple backup solutions, and notably reduced our backup overhead
For the more sophisticated backups that do not have a set backup process, procedures that are outside of the norm, it would be nice if we had more control and did not have to use their technical support. While they're very responsive and have always come through in a reasonable time frame, we would like to be able to manage everything on our own. Improvement in the more complex recovery steps would be helpful. In six years, we've had to get them involved twice, so it's not something that happens often. But when it does, it would be nice if we could do it without their support.
SC
Nov 23, 2022
A stable, easily accessible MSP that handles things efficiently
Our company handled post migrations and used the solution as a daily monitoring tool to obtain licenses, conduct backups, and service users.  The MSP is easy to access and handles things efficiently.  The solution's pricing is very high.  I used the solution for six months at my prior employer.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are now using it 24/7 because it is serving as an online backup, and very soon, the DR will activated on the product."
"Moving to cloud backups eliminated the need for clients to change USB drives or worry about drives being stored offsite."
"The best thing about it is that it has been adaptable to our business model. We are in industrial networking, and they were adaptable to give us offline installers and offline licenses. That has been the biggest thing. They also allow us to order the licenses on a perpetual basis."
"I get my backups done."
"We invest in the backup so the continuity of the data is not affected."
"Valuable features include Snapshots and the constant backup for SQL, application services, and Active Directory."
"The most valuable features for me are that I can back up the entire virtual machine, but when restoring I can restore at the file level."
"It suits our needs, is versatile, and the functionality is there."
"Provides connectivity to a lot of different cloud storage solutions."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is easy to access and handles things efficiently."
"General ease of use and performance of the Windows version is the most valuable feature."
"It has allowed me to implement a cost effective, highly configurable solution."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
 

Cons

"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"We have not been able to move our backups from one drive to another one. We can only create a storage pool. However, if we want to change a drive, it is not possible to delete one drive as long there is data on it. For this, we have to call the support. While they can solve this, it is not out-of-the-box."
"I had a small problem integrating VMware and Hyper-V when customers used a free VMware license to create VMs. This is a problem because many customers use the free version of VMware. There are also some issues backing up old systems. They have a little difficulty but can always get strong support from customer service."
"I would like to have a different set of products instead of having a single software which does everything."
"There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup."
"I don't know if it exists, but it would be helpful to get email notifications when there are issues with the backup. I'm sure it probably exists, but I just don't know how to do it. They also have an Azure proxy feature where you can restore to Azure. It's not really well documented. I think they should document how to do that a little better."
"The dashboard should more interactive."
"I have not been impressed by the data compression of the backup images. They seem to take up nearly as much space on the backup drive as they do on the server."
"The graphics are looking a bit old and should be updated."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The product could be more user-friendly."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"The product is affordable, and we focus on SMBs for our customer base."
"The product's pricing is a good value. Vembu is cost-effective versus using VMware Essentials. Regarding licensing, make sure you find the right workstation or server that you're going to install it on, and know the number of sockets it has, since the price depends on that."
"The pricing is very good."
"The pricing is fair."
"The pricing is pretty reasonable."
"I've purchased and been licensed for one aspect of it, which is my preferred method, but the pricing and licensing will not work for the short-term and I can't draw back."
"When they changed to the newest version (4.1), they have more VMs allowed on the free version. Before, there were only three VMs allowed on the free version, and if you needed to back up more than three VMs, you had to get the paid version. Now, you can have up to 10 VMs on the free version."
"This solution helped us deliver an enterprise level data protection solution and reduced our budget by 50 percent. We spent $3,000 on Vembu's licenses where other solutions were almost double."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"We have a very good return on investment."
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Top Industries

By visitors reading reviews
Retailer
22%
Computer Software Company
16%
Financial Services Firm
5%
Comms Service Provider
5%
Computer Software Company
17%
Construction Company
8%
Real Estate/Law Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BDRSuite?
The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup.
What is your experience regarding pricing and costs for BDRSuite?
The price for BDRSuite is justified. BDRSuite is affordable and a good fit for small businesses.
What needs improvement with BDRSuite?
Our initial experience with BDRSuite highlighted the need for improved user onboarding materials. Technicians encountered difficulties learning the software, extending the initial setup time. Addit...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

Vembu BDRSuite
Cloudberry Backup
 

Overview

 

Sample Customers

NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
StratX
Find out what your peers are saying about BDRSuite Backup & Replication vs. MSP360 Backup and other solutions. Updated: September 2024.
801,394 professionals have used our research since 2012.