MSP360 Backup vs Nasuni comparison

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MSP360 Backup

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Executive SummaryUpdated on Oct 15, 2024

Nasuni and MSP360 Backup compete in the cloud storage and backup solutions category. Nasuni appears more comprehensive with features catering to enterprises needing robust data resilience, while MSP360 offers simplicity, appealing to small businesses with basic backup needs.

Features: Nasuni offers global file locking, scalable cloud storage for unused data, and continuous file versioning for easy recovery. Its platform supports auditing and disaster recovery with minimal downtime. MSP360 Backup provides basic backup and restore functions, connectivity to multiple cloud solutions, and incremental backup capabilities.

Room for Improvement: Nasuni could improve replication speed, monitoring tools, integration with platforms like Azure Active Directory, and enhance its documentation. MSP360 Backup needs a more user-friendly interface, deduplication, and better reporting capabilities.

Ease of Deployment and Customer Service: Nasuni is versatile with deployment across public, private, and hybrid clouds, offering robust support but can improve response time and after-hours assistance. MSP360 supports various cloud deployments, known for easy installation and reliable technical support.

Pricing and ROI: Nasuni's pricing is complex, involving licensing and cloud storage, suiting larger businesses with significant data needs. It offers significant ROI with backup cost savings and reduced labor. MSP360 is cost-effective and flexible for smaller businesses, focusing on essential backup functions with competitive pricing.

To learn more, read our detailed MSP360 Backup vs. Nasuni Report (Updated: April 2025).

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MSP360 Backup vs. Nasuni

April 2025

Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

44th

Ranking in Disaster Recovery (DR) Software

27th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), MSP Backup (3rd)

Nasuni

Ranking in Cloud Backup

13th

Ranking in Disaster Recovery (DR) Software

9th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

File System Software (1st), NAS (7th), Cloud Migration (4th), Cloud Storage (3rd), Cloud Storage Gateways (1st)

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. The mindshare of Nasuni is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Richard McGregor

Global Server & Storage Manager at Conde Nast Publications

Removes a lot of infrastructure, allows us to restore files instantly, and is simple to work with

I particularly like the restore process. Our financial teams make changes to spreadsheets and other files, and we've got teams using Photoshop files. They make mistakes and need to recover files, and we can do that instantly. We also have users who manage to delete folders, and we can bring them back instantly within a few seconds. Knowing that it's all protected from ransomware is also a very big advantage at the moment with the number of ransomware attacks that you see out there. Nasuni is being very protective of that, which is quite good to hear. There were times when we had to replace the filers we've had issues with, and because we know all our data is protected in AWS, we could just turn them off and spin them up. As quickly as in an hour or so, we were back working with zero downtime. That area of functionality is really good. In terms of ease of management, it's the easiest one you can use. It's very simple. It's very easy to set up, very easy to configure, and very easy to manage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has allowed me to implement a cost effective, highly configurable solution."

"Provides connectivity to a lot of different cloud storage solutions."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The solution is simple to use and easy to configure."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The most valuable feature of MSP360 Backup is its reliability."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"MSP360 Backup's most valuable feature is its backup interface."

More MSP360 Backup pros

"Its dependability and auditing capabilities are very important to us to be able to maintain a chain of custody of the information."

"The snapshot functionality and the unified file system are definitely the most valuable features for us. The UFS allows everybody across the organization to see the exact same data at the same time, instead of having different file servers with different structures on them, and that's mission-critical. We have different branches throughout our organization that have to act on that data."

"With Nasuni Management Console (NMC), we get a single, centralized view of our entire internal structure and data center structure. This is very important because this caters to remote locations. One of the main care center teams is dependent on this solution. As it is directly connected to customers for the calls that they receive and troubleshoot, they can then help customers out in case they are not able to place an order."

"Snapshot backup is most valuable. It's quick and easy to use. It's controlled only by an administrator, which is very good. It takes 10 seconds to back up a spreadsheet of three or four megabytes."

"Nasuni Management Console (NMC) is super valuable, and both physical and virtual filers are also valuable. NMC is the one-stop place for all our filers, both virtual and physical filers. They are definitely doing a great job in housing all our documents and surveillance videos."

"The most important feature is that things are backed up automatically in AWS. We have a lot of remote sites where there is a tiny server onsite and, in a lot of cases, we really don't have to back them up because the data is automatically copied to AWS. The cloud replication is the most useful functionality for us."

"I particularly like the restore process. Our financial teams make changes to spreadsheets and other files, and we've got teams using Photoshop files. They make mistakes and need to recover files, and we can do that instantly. We also have users who manage to delete folders, and we can bring them back instantly within a few seconds."

"Nasuni gives us a single platform with a 360-degree view of our file data, which is very important to us. We have everything that we need to look at in a single pane of glass."

More Nasuni pros

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The product could be more user-friendly."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The solution's pricing is very high."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

More MSP360 Backup cons

"Room for improvement would be the speed of replication of new files. I would also like to see cloud mirroring."

"As administrators, we are used to having control equal to managing an on-prem device. In terms of log analysis and other things we want to do, Nasuni has some limitations limitation on what you do on the Nasuni. Nasuni could add some features to the GUI that make administration a little easier. It's tough when I have to move from one filter to another because there is no way to search it. We have to scroll up and down to find the name of it."

"The user-friendliness of its access needs improvement. When I log into the console, I see all the files that we handle globally. There are hundreds of Nasuni files that I can see on the console, but no way that I can filter them down. While this is a small thing, I need to scroll down and select the ones that I want. "Control F" doesn't work nor is there a dropdown menu that I can click on and select the ones that I want."

"One thing to consider is that Nasuni will have the same limitations that a traditional file storage solution will have, although that is because they are taking the place of a traditional architectural model. For example, Office 365 supports collaboration on documents such as Excel files and Word documents, but because Nasuni is a traditional file server, in that sense, it can't make use of that functionality."

"Nasuni recently implemented a health system for filers. However, it needs better visibility because it lacks data and an explanation, or reasoning as to why a particular filer may be unhealthy."

"Migration from existing systems, specifically StorSimple, could be improved, but that solution will be end-of-life by the end of the year. Also, the documentation could be more accessible."

"The performance monitoring could be improved."

"Nasuni does not support different retention policies within the same volume, so you have to keep creating volumes for retention policies. When you create a new volume, it means you're starting from zero all over again. You can't move data between two volumes. You have to move them from your physical device to Nasuni or your cloud device to Nasuni."

More Nasuni cons

Pricing and Cost Advice

"We have a very good return on investment."

"Its pricing needs improvement."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

"The pricing is on par with everybody else, and fair."

"They could lower the cost, but it saves so much money when you go into it (by losing all the backup)."

"With this solution, the license renewal is pretty swift. With the virtual appliance, you just need to take care of the OS versions and patches. In a way, we don't have to struggle much with renewals because the only thing that we need to take care of are the licenses. We renew it every three years. This aspect goes with infrastructural costs because it doesn't cost us too much to maintain the solution."

"It is around $850 per terabyte per year. Any additional costs that you would incur are for the local caching devices that you'll need to access Nasuni. You kind of provide your own virtual machines or compute to access the data. You also pay for the object storage. So, there are three parts to it. There is the Nasuni license per terabyte. You would also pay for the actual object storage in the cloud, and then you would pay for virtual machines to access the storage."

"It has a license fee as well as hardware costs, which we would incur if we want to use Nasuni Cloud Storage Gateway for upgrades."

"There are cheaper forms of storage, but Nasuni is fairly priced for the functionality it offers. I can get basic file shares provisioned in Azure and pay for the storage and the CPU. The overall cost would be much less than Nasuni, but I would need to build the management console and encryption process, so it would cost a lot to develop that kind of functionality."

"Nasuni should provide small-scale licenses, like a 20 TB license. Currently, the smallest is a 30 TB license."

"The pricing is fair. It's an enterprise-level solution so it's not inexpensive... The cost is pretty stable year over year."

More Nasuni pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Construction Company

Financial Services Firm

Computer Software Company

18%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

Does Nasuni have a good pricing model?

Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...

Is it easy to restore files with Nasuni?

As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...

What features and services does Nasuni offer?

Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...

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Product Reports

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MSP360 Backup

March 2025

Download Nasuni product report

March 2025

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Nasuni is a file data services enterprise focused on assisting firms with their digital transformation, global expansion, and information awareness. The Nasuni File Data Platform is a suite of cloud-based services designed to enhance user productivity, ensure business continuity, provide data intelligence, offer cloud options, and simplify global infrastructure. This platform and its auxiliary services are projected to replace conventional file infrastructure such as network attached storage (NAS), backup, and Disaster Recovery (DR), with an expandable cloud-scale solution. By storing file data in scalable cloud object storage from multiple providers, Nasuni positions itself as a cloud-native alternative for traditional NAS and file server infrastructure. Based in Boston, Massachusetts, USA, Nasuni serves sectors like manufacturing, construction, technology, oil and gas, financial services, and public sector worldwide, offering its services in more than 70 countries.

Reviews from Real Users

James J., IT Manager at a marketing services firm, says Nasuni’s management dashboard is helpful because he's able to view all of the different filers at once rather than check each one of them individually. He values the software’s security, reliability, good performance, helpful alerting, and responsive support.

According to a Server Engineering Services Lead at a mining and metals company, Nasuni offers good OR and DR capabilities, performs well, offers data security, and continuous file versioning helps recover from hardware failures.

The Managing Director of IT at a construction company appreciates Nasuni because it eliminates a lot of work that was previously done when managing backing up and restoring data files.

Sample Customers

StratX

American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital