MSP360 Backup vs NovaStor NovaBACKUP comparison

MSP360 and NovaStor are both solutions in the Backup and Recovery category. MSP360 is ranked #56 with an average rating of 7.0, while NovaStor is ranked #34 with an average rating of 9.0. MSP360 holds a 0.4% mindshare in BRS, compared to NovaStor’s 0.2% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of NovaStor users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

829 Views
639 Comparison Views

100% willing to recommend

NovaStor NovaBACKUP

Read 3 NovaStor NovaBACKUP reviews

332 Views
228 Comparison Views

100% willing to recommend

MSP360 Backup

NovaStor NovaBACKUP

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

NovaStor NovaBACKUP and MSP360 Backup are both popular solutions in the backup software market. MSP360 Backup appears to have the upper hand due to its extensive features and long-term ROI.

Features: NovaStor NovaBACKUP users value its reliable data recovery, intuitive scheduling, and easy integration. MSP360 Backup users appreciate its extensive cloud support, scalability, and advanced encryption.

Room for Improvement: NovaStor NovaBACKUP users suggest improvements in its reporting functions, increased support for more cloud services, and enhanced user interface. MSP360 Backup users express a need for better technical support, improved user training materials, and more intuitive UI design.

Ease of Deployment and Customer Service: NovaStor NovaBACKUP’s deployment is straightforward with positive feedback on ease of use. Customer service is rated highly for its responsiveness. MSP360 Backup provides a simple deployment process but faces criticism regarding customer service and support response times.

Pricing and ROI: NovaStor NovaBACKUP is noted for its cost-effectiveness and good ROI with lower initial setup costs. MSP360 Backup is more expensive, but users believe that the rich feature set offers better long-term ROI.

To learn more, read our detailed MSP360 Backup vs. NovaStor NovaBACKUP Report (Updated: April 2025).

Buyer's Guide

MSP360 Backup vs. NovaStor NovaBACKUP

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Disaster Recovery (DR) Software

27th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (44th), MSP Backup (3rd)

NovaStor NovaBACKUP

Ranking in Backup and Recovery

34th

Ranking in Disaster Recovery (DR) Software

17th

Average Rating

9.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. The mindshare of NovaStor NovaBACKUP is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Rainer Kummerfeldt

IT-Teamleader at Bechtle

Easy to work and offers features for tape backups, disk backups, and whatever you want

NovaStor NovaBACKUP is still working on new features because they listen to the customers and integrate their needs into new versions. You can see they make progress with each new version. They are much faster than IBM, where you sometimes have to wait years for new features. It is very quick and fast. NovaStor have big competitors like Veeam, which is very fast and aggressive. It's good, but it depends on the price. I think NovaStor might be cheaper. They have a direct connection to their developers and sales teams, which makes getting answers very fast. Veeam has a lot of features, like a special reporting tool. However, I've heard from some customers that Veeam wasn't always the right decision because it couldn't work with their environment. But Veeam has aggressive marketing, which is why they are probably in first place at the moment, besides Commvault. IBM has lost its competitive edge and is trying to catch up, but it might be too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has allowed me to implement a cost effective, highly configurable solution."

"The initial setup is very easy. It's not overly complex."

"General ease of use and performance of the Windows version is the most valuable feature."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The solution is easy to access and handles things efficiently."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

More MSP360 Backup pros

"It is a very good and easy-to-use tool for non-technical people."

"It's the easiest way to configure it."

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

More MSP360 Backup cons

"The price of NovaStor NovaBACKUP is an area that can be considered as a weakness or drawback, where improvements are required."

"The room for improvement lies in the compatibility of NovaBACKUP with older operating systems."

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"My company has to make yearly payments towards the solution's maintenance and support."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Construction Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What do you like most about NovaStor NovaBACKUP?

It is a very good and easy-to-use tool for non-technical people.

See all answers

What is your experience regarding pricing and costs for NovaStor NovaBACKUP?

My company has to make yearly payments towards the solution's maintenance and support.

See all answers

What needs improvement with NovaStor NovaBACKUP?

The room for improvement lies in the compatibility of NovaBACKUP with older operating systems like Windows XP. Some customers still rely on outdated systems due to specific production requirements....

See all answers

Comparisons

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Compared 21% of the time

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NinjaOne vs MSP360 Backup

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BDRSuite Backup & Replication vs MSP360 Backup

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More MSP360 Backup Competitors

Veeam Data Platform vs NovaStor NovaBACKUP

Compared 76% of the time

Acronis Cyber Protect vs NovaStor NovaBACKUP

Compared 24% of the time

More NovaStor NovaBACKUP Competitors

Product Reports

Buyer's Guide

MSP360 Backup

March 2025

Download MSP360 Backup product report

Buyer's Guide

Backup and Recovery

March 2025

Download NovaStor NovaBACKUP product report

Also Known As

Cloudberry Backup

NovaBACKUP

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NovaBACKUP is a data protection software that enables SMBÂ users to backup and recover mission critical data across a hybrid of physical and virtual machines. NovaBACKUP is designed to work onÂ Microsoft Windows operating systems, offering local and online file backups and disaster recovery image backups.

NovaStor

Sample Customers

StratX

Ex'pression College, Osborne Wood Products Inc., REIT Technologies

Buyer's Guide

MSP360 Backup vs. NovaStor NovaBACKUP

April 2025

Free Report: MSP360 Backup vs. NovaStor NovaBACKUP

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