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MSP360 Backup vs Quest QoreStor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (44th), MSP Backup (3rd)
Quest QoreStor
Ranking in Backup and Recovery
96th
Ranking in Disaster Recovery (DR) Software
44th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Data Replication (22nd), Disk Based Backup Systems (7th), Storage Software (7th), Software Defined Storage (SDS) (37th), Copy Data Management (9th), File and Object Storage (49th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. The mindshare of Quest QoreStor is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Jeff Manuszak - PeerSpot reviewer
Cost-efficient, highly scalable, and installable on different types of hardware
They could improve on support a little bit. We have not had to engage their support much, but when we do have issues, it can take longer to get things resolved. We are pretty lenient as we do a lot of IT support ourselves. We are not very hard on support organizations, but when a customer has a support issue, it would be easier if the support processes were a little bit more automated. It would be beneficial to have an easier way to upload diagnostic dump files. They can make it easy for the customer to collect the diagnostic data. There can be some kind of monitoring solutions to alert users to issues with the appliance or software, making it easy for customers to monitor their systems in the field. This is especially critical because it stores customers' backups, and a failure can have significant business impacts. If a customer does not have the backups and has a disaster, they can be out of business, so monitoring is key.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to access and handles things efficiently."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The initial setup is very easy. It's not overly complex."
"It has allowed me to implement a cost effective, highly configurable solution."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Provides connectivity to a lot of different cloud storage solutions."
"MSP360 Backup's most valuable feature is its backup interface."
"The most valuable feature of MSP360 Backup is its reliability."
"Quest QoreStor is very stable compared to our previous solution."
"QoreStor has helped us to reduce our backup storage requirements on-premises. We've been using the same devices for quite a while, and so it lets us keep using them as opposed to having to rip out all that hardware and create a new on-prem solution. The advantage here is even if we had to retire the hardware tomorrow, the QoreStor part doesn't change. We just have to have additional hardware and put the solution back on whatever hardware we pick and it'll do the same thing."
"The extreme compression of data is a big thing for us. We were looking for an online backup solution, and QoreStor is very good in terms of data compression. It helps us minimize the required storage in the Blob Storage environment."
"Data deduplication and replication would be the top two features. The encryption and cloud tiering are also attractive for the future."
"Deduplication is the most valuable feature. It saves us a lot of space. When we back up 100 terabytes of data, after dedupe, it only uses maybe five to six terabytes for the disk space in QoreStor."
"The features we use for the data deduplication are nice because we're able to back up a much larger amount of data, yet it doesn't necessarily take up that much data on the devices."
"It integrates with various backup software solutions, which makes it compatible with existing backup workflows and processes."
"This software solution can be installed on many different types of hardware, which makes it very flexible. We can run it on virtual machines or virtual servers, providing convenience for solutions of varying sizes, from small to large."
 

Cons

"The graphics are looking a bit old and should be updated."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Overall, I am happy with this solution, but a way to export configuration settings would be beneficial. After everything is set up and configured, there should be a way to export the configuration. In case something happens to the QoreStor server, and we need to reinstall and configure everything, being able to import the configuration would be helpful. This feature does not currently exist."
"They need to increase their maximum capacity. Other than that, they're doing a pretty good job."
"The setup of the software is definitely not the easiest thing. I worked a lot with Quest engineers, especially in the early days when we were first testing it and trying it out. I actually had some of the developers working with us at one point because they were going through these point releases, and I was having trouble getting it to work in this S3-compatible situation. We got it all working eventually, but setup is definitely not the easiest thing in the world."
"There can be some kind of monitoring solutions to alert users to issues with the appliance or software, making it easy for customers to monitor their systems in the field."
"In terms of improvement, we would like to have an Air Gap feature to prevent a virus from attaching to something. So that when we don't do a backup, we want the QoreStor to stay offline. It would be a nice feature to have."
"The installation could use improvement. The initial installation was a little touchy and it's not really user-installable. You have to have a connection to support to install."
"Overall, I am happy with this solution, but a way to export configuration settings would be beneficial."
"The ransomware protection of QoreStor could use improvement."
 

Pricing and Cost Advice

"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing model is very attractive. You have one price, and you get everything from QoreStor."
"The pricing is good. It is competitive for a managed services provider. I like the ability to pay by the terabyte, allowing for an incremental cost that we and our customers can afford, so the solution grows with the customer."
"The cost is per terabyte, and overall, the cost was reasonable when compared to some competitors."
"Quest QoreStor's pricing is affordable. We evaluated Veeam, a well-known company for backup solutions, but found their pricing to be quite high. Veeam's price was almost double. For us, Quest QoreStor is very affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
7%
Financial Services Firm
17%
Performing Arts
12%
Computer Software Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What else besides data replication does QoreStor offer?
Quest QoreStor can be used for multiple things besides data replication. For example, it can be trusted to make a backup of your data. You know that replication and backups are different, right? Re...
How does Quest QoreStore protect your data?
One of our favorite features of Quest QoreStore for data protection isn't the backup, actually, though we're using it actively (maybe just as much as data replication, to be honest). We absolutely ...
How does Quest QoreStore solve repetitive data replicas?
When I first found out about data replication and the many benefits it had, I couldn't help but wonder - what about the copies you don't need? Like it's unavoidable for some of the copies to get da...
 

Also Known As

Cloudberry Backup
QoreStor
 

Overview

 

Sample Customers

StratX
American Airlines, at&t, Bank of America. Barclays, ebay, Ford
Find out what your peers are saying about MSP360 Backup vs. Quest QoreStor and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.