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MSP360 Backup vs Veeam Agent for Linux [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (52nd), Cloud Backup (36th), Disaster Recovery (DR) Software (29th), MSP Backup (5th)
Veeam Agent for Linux [EOL]
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
David Villota - PeerSpot reviewer
EMEA Hosting Engineer at Yanfeng Automotive
Reliable and issue-free with a helpful onboarding wizard
The solution has been installed on Linux machines.  The solution is issue-free. We are happy with it.  The solution has been stable and reliable.  It is scalable.  My understanding the setup is pretty straightforward and that the onboarding wizard is pretty easy to follow.  I've never had to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy. It's not overly complex."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"It has allowed me to implement a cost effective, highly configurable solution."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The solution is easy to access and handles things efficiently."
"In one balanced solution, one single management pane, I can take care of everything, even my cloud infrastructure."
"The technical support is good."
"The flexibility and user-friendliness of Veeam make it very IT operations-friendly."
"The ease of use for the graphical interface and the ease of installation are the most valuable features of this solution."
"The only thing I really like about it is that you can deploy it from Backup and Replication onto a virtual Linux machine."
"It is very good, and it fits the purpose."
"The user interface is good."
"Veeam has a "next, next, finish" installer, and the overall deployment is straightforward. The deployment is easy because Veeam is compatible with all our VMware services and VMs. Veeam Backup and Veeam ONE are integrated into vCenter or vSphere site deployments, so we don't need to deploy each server one by one."
 

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution's pricing is very high."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The other issue is that I don't like the implementation of the SQL backup."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The restore time could improve. When we had an issue the restore time was lengthy."
"We are currently waiting for the continuous backup process."
"It would be much better if more applications were supported on the Linux side. For example, their agent for Windows not only can back up the Windows machine, but it can also back up Active Directory for granular restore, SQL servers, Exchange, Oracle, SharePoint, etc. When it comes to Linux, only Oracle databases are supported. There are workarounds, though."
"Technical support is okay. They could be more customer-friendly."
"More Linux systems should be made compatible with the solution."
"Technical support could be improved."
"The solution is rather expensive and I think the price is too high."
"I would like to be able to install Veeam directly to Linux instead of having to go through a Windows server."
"There is a compatibility issue with HCI."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have purchased a license to use Veeam Agent for Linux and the additional support. The overall cost of Veeam Agent for Linux is expensive."
"The solution is rather expensive and I think the price is too high."
"Licensing costs are monthly."
"There's the principal license for Veeam Agent for Linux, and then you need to buy additional licenses for your machines."
"It's a subscription based license, which is started on a yearly basis. Currently the licensing is split between three editions: standard, enterprise, and enterprise plus. As long as you check the comparison between the additions and make sure that you have what you need, there are no extra costs with Veeam."
"Veeam Agent is one of the cheapest products in the market."
"Price-wise it's good."
"The costing is very competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
13%
Construction Company
12%
Manufacturing Company
9%
Outsourcing Company
16%
Construction Company
16%
Photography Company
15%
Comms Service Provider
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise10
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
ContinuitySA, Industrial Scientific
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