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MSP360 Backup vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Cloud Backup
43rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (57th), Disaster Recovery (DR) Software (26th), MSP Backup (3rd)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
6th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
69
Ranking in other categories
SaaS Backup (2nd)
 

Mindshare comparison

As of March 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 5.5%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
MehmetAksoy - PeerSpot reviewer
Reliable rollback features for smooth IT operations and an easy setup
We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is very good."
"Provides connectivity to a lot of different cloud storage solutions."
"It has allowed me to implement a cost effective, highly configurable solution."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is easy to access and handles things efficiently."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
"We have backups for Microsoft 365 because it is in the account of the complete tenant compromise. If we lose access to a tenant or all of the client's data gets Microsoft 365, and they lose access to all of their emails, OneDrive, and Teams data, then at least we have an off-site copy that is not linked to their Microsoft side of things."
"The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
"The way it backs up personal files is great."
"It was easy to set up."
"I would rate my experience with the initial setup an eight out of ten, with ten being easy."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
"The most valuable aspect of Veeam is its stability."
 

Cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year."
"They could include WAN acceleration to compress the traffic to make things faster."
"Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."
"The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go."
"Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
"The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."
"I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time."
"As with all things, the solution can be improved by reducing the cost."
 

Pricing and Cost Advice

"The solution is expensive."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"There is an annual license required and a per-user fee for this solution."
"I'm not sure about the price, but I think it could be lower."
"The cost of Veeam Backup for Office 365 is $19 for one mailbox."
"Its cost is pretty high. I would rate it a three out of five in terms of pricing."
"From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all."
"Veeam Backup for Office 365 is a subscription-based solution."
"Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten."
"The cost is a bit on the high side."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
8%
Comms Service Provider
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
 

Also Known As

Cloudberry Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: March 2025.
841,004 professionals have used our research since 2012.