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MSP360 Backup vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (56th), Disaster Recovery (DR) Software (27th), MSP Backup (3rd)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
7th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
69
Ranking in other categories
SaaS Backup (2nd)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 5.4%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
MehmetAksoy - PeerSpot reviewer
Reliable rollback features for smooth IT operations and an easy setup
We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"It has allowed me to implement a cost effective, highly configurable solution."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Technical support is very good."
"The solution is easy to access and handles things efficiently."
"The initial setup is very easy. It's not overly complex."
"Veeam Backup does backup and restore very well."
"It’s amazing how the solution helps restore old data."
"The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
"We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data. It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts."
"The solution is easy to use and stable and can be made to fit one's needs."
"Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
"The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
 

Cons

"The restore time could improve. When we had an issue the restore time was lengthy."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The graphics are looking a bit old and should be updated."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
"Microsoft currently saves only two months of conversation history, and it would be better if Veeam could focus on backing up more than two months of conversation data."
"In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."
"We tried to use Veeam for our DRP. It was complicated to use and did not help us with our DRP needs due to our internet connectivity at that time."
"The solution is costly."
"It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."
"This is a cloud solution, and the speed can be slow sometimes."
"I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time."
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"I'm not sure about the price, but I think it could be lower."
"It is strictly subscribed on a per-user basis."
"We are talking about a third party solution, so there is a licensing fee."
"Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes."
"Veeam Backup for Office 365 is a subscription-based solution."
"The licensing price is quite high. It's expensive."
"We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam. Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision."
"Its cost is pretty high. I would rate it a three out of five in terms of pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
7%
Comms Service Provider
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The pricing for Veeam Backup is fair for our infrastructure when used solely for backup, yet transitioning to a cloud solution was not cost-effective for us.
 

Also Known As

Cloudberry Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: March 2025.
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