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MSP360 Backup vs Veeam Backup for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024
 

Categories and Ranking

MSP360 Backup
Ranking in Cloud Backup
38th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (54th), Disaster Recovery (DR) Software (27th), MSP Backup (3rd)
Veeam Backup for Microsoft 365
Ranking in Cloud Backup
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
68
Ranking in other categories
SaaS Backup (2nd)
 

Mindshare comparison

As of December 2024, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.8%, down from 0.9% compared to the previous year. The mindshare of Veeam Backup for Microsoft 365 is 6.2%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
MehmetAksoy - PeerSpot reviewer
Reliable rollback features for smooth IT operations and an easy setup
We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is simple to use and easy to configure."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Provides connectivity to a lot of different cloud storage solutions."
"The solution is easy to access and handles things efficiently."
"Technical support is very good."
"The initial setup is very easy. It's not overly complex."
"The solution helps reduce our workload."
"The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
"For data security, we rely on Veeam Backup for Teams and it is quite effective."
"The most valuable aspect of Veeam is its stability."
"The tool's most valuable feature is its integration with M365. Its GUI is intuitive and not bad. The granular recovery options for VMs have been useful, though not as crucial as Office 365 integration, which is why we use it. Granular recovery depends on the specific problems our customers face."
"The initial setup is pretty straightforward."
"Veeam Backup for Microsoft 365 is reliable and easy to use."
"I have used the technical support a few times and they've been reasonably helpful."
 

Cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"I would like Veeam Backup for Microsoft 365 to increase the speed to reduce the backup time."
"We would like to have a single management console for all of our backups."
"While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use."
"Veeam is quite expensive."
"It's a new product. It's not mature."
"The customer service and support response time can be improved."
"The solution could offer better reporting."
"Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"Veeam Backup for Microsoft 365 is expensive, and I rate it an eight out of ten."
"Its cost is pretty high. I would rate it a three out of five in terms of pricing."
"There is an annual license required and a per-user fee for this solution."
"Veeam Backup for Office 365 is a subscription-based solution."
"The cost of Veeam Backup for Office 365 is $19 for one mailbox."
"Veeam Backup for Office 365 is a low-priced solution, so it is scalable and is priced for the market, comparable to other solutions."
"I'm not sure about the price, but I think it could be lower."
"It is strictly subscribed on a per-user basis."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
6%
Computer Software Company
20%
Manufacturing Company
8%
Comms Service Provider
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
I find Veeam Backup for Microsoft 365 to be reasonably priced compared to other tools, although I'm not aware of the exact cost per license or user.
 

Also Known As

Cloudberry Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Learn More

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Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Backup for Microsoft 365 and other solutions. Updated: December 2024.
824,106 professionals have used our research since 2012.