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MSP360 Backup vs Veeam Backup for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

MSP360 Backup
Ranking in Cloud Backup
35th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
Backup and Recovery (53rd), Disaster Recovery (DR) Software (26th), MSP Backup (3rd)
Veeam Backup for Microsoft 365
Ranking in Cloud Backup
6th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
65
Ranking in other categories
SaaS Backup (2nd)
 

Mindshare comparison

As of November 2024, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.9%, down from 0.9% compared to the previous year. The mindshare of Veeam Backup for Microsoft 365 is 6.3%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
MehmetAksoy - PeerSpot reviewer
Reliable rollback features for smooth IT operations and an easy setup
We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is very good."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has allowed me to implement a cost effective, highly configurable solution."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The solution is easy to access and handles things efficiently."
"MSP360 Backup's most valuable feature is its backup interface."
"The initial setup is very easy. It's not overly complex."
"The solution is stable."
"The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem."
"It is very easy to integrate. You can do it very fast."
"The initial setup is pretty straightforward."
"I have used the technical support a few times and they've been reasonably helpful."
"The scalability is good."
"Veeam Backup gives you the option to backup your data from the cloud to on-premises."
"It is easy to use and easy to recover files."
 

Cons

"The restore time could improve. When we had an issue the restore time was lengthy."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."
"They don't have native integration with deduplication of storage."
"It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."
"One major drawback is that Veeam doesn't support migrating data once it's stored in object storage like S3."
"The solution could offer better reporting."
"The customer service and support response time can be improved."
"The solution needs to improve its speed."
"The solution needs to introduce more features."
 

Pricing and Cost Advice

"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"We are talking about a third party solution, so there is a licensing fee."
"I'm not sure about the price, but I think it could be lower."
"It is strictly subscribed on a per-user basis."
"The pricing is expensive."
"I have a per-user license for the number of users and the mailboxes that I have."
"Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes."
"The solution is not expensive."
"The cost is a bit on the high side."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
9%
Manufacturing Company
7%
Real Estate/Law Firm
6%
Computer Software Company
20%
Manufacturing Company
8%
Comms Service Provider
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial cost can be high as IT solutions are generally expensive, however, the solution is worth it due to its functionality and reliability. I would recommend revisiting the pricing structure,...
 

Also Known As

Cloudberry Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
 

Learn More

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Overview

 

Sample Customers

StratX
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Find out what your peers are saying about MSP360 Backup vs. Veeam Backup for Microsoft 365 and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.