TeamViewer and MSP360 Connect compete in the remote access solutions market, each catering to various business needs. TeamViewer holds an edge with extensive platform integrations, while MSP360 Connect is more attractive for those focused on cost-efficiency and robust backup features.
Features: TeamViewer offers cross-platform access, high security standards, and extensive third-party integrations. MSP360 Connect provides cloud-based backup, cost-efficient solutions, and robust remote management tools.
Ease of Deployment and Customer Service: TeamViewer is known for straightforward deployment and strong customer support, suitable for non-technical environments. MSP360 Connect highlights efficient support for technical solutions with a direct deployment process.
Pricing and ROI: TeamViewer typically has higher upfront costs, justified by extensive features and integration capabilities, ensuring long-term ROI. MSP360 Connect is economical and offers quick ROI with flexible and scalable packages.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
We don't rely on Microsoft for support because, as their top partner, our team possesses extensive Microsoft expertise.
Given our premium support, expert-level service from Microsoft could be enhanced.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors.
We did not incur additional setup costs for Intune, as it was already included in our E5 license.
We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region.
Microsoft Intune has been very stable.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
If Intune is not available, the 365 environment might not be available, causing a major ordeal.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Intune has improved our asset management from a security standpoint and has consolidated vendors, enhancing our security posture.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
MSP360 Connect offers a powerful remote desktop solution tailored for small to medium businesses, providing remote support capabilities with a reliable and secure platform.
Designed with efficiency in mind, MSP360 Connect allows users to manage remote desktops with ease, ensuring secure access and seamless integration. It suits enterprises seeking robust, scalable remote support. This enables IT administrators and managed service providers to operate efficiently, enhancing productivity and ensuring smooth workflows.
What are the key features of MSP360 Connect?MSP360 Connect supports industries such as healthcare, finance, and retail by delivering secure remote access solutions tailored to sector-specific requirements. Its adaptable framework supports strict compliance and enhances client service by offering reliable and efficient remote system management.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.