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Mule ESB vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Calculating Mule ESB ROI is challenging, but users report positive returns from licensing, reusability, and microservices efforts.
Sentiment score
5.5
MuleSoft Anypoint Platform provides ROI through cost efficiency, reduced maintenance expenses, and enabling reuse in enterprises and smaller businesses.
 

Customer Service

Sentiment score
6.3
Mule ESB's support is generally positive but varies by subscription level; users note inconsistencies and prefer external help sometimes.
Sentiment score
6.7
MuleSoft Anypoint has highly-rated support with fast response times, though documentation and response times need improvement.
We have a good relationship with our vendor, and they are ready to help us with any technical issues.
Solutions Architect at Metrobank
The technical support of Mule ESB can be rated from nine to ten.
Senior Specialist at a manufacturing company with 10,001+ employees
The technical support from Salesforce is moderate.
Enterprise integrator at a tech vendor with 10,001+ employees
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
Senior Validation Engineer at Weir Group PLC
The support team is responsive and helpful.
Solutions Architect at a manufacturing company with 10,001+ employees
The Salesforce team offers different levels of support.
Senior Consultant at Radiotechnologies
 

Scalability Issues

Sentiment score
7.5
Mule ESB offers adaptable scalability and performance, ideal for diverse businesses with cloud deployments and large data volumes.
Sentiment score
7.3
MuleSoft Anypoint Platform offers scalable, flexible solutions for enterprises, though automated scalability and data demands can be limiting.
Mule ESB is a scalable solution.
Senior Specialist at a manufacturing company with 10,001+ employees
The adaptability of Mule ESB in supporting multiple messaging patterns is pretty decent and pretty good.
Principal Architect at a manufacturing company with 10,001+ employees
When it comes to scalability and the ability to expand, I would rate Mule ESB as an eight or nine.
Enterprise integrator at a tech vendor with 10,001+ employees
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
Solutions Architect at a manufacturing company with 10,001+ employees
MuleSoft provides the ability to scale, yet it is costly to do so.
Integration Lead at a retailer with 10,001+ employees
 

Stability Issues

Sentiment score
7.1
Mule ESB is stable with minor glitches; improvements and proper management enhance reliability, scoring 8-9 out of 10.
Sentiment score
7.7
MuleSoft Anypoint Platform is stable, though users report occasional connector issues and variability in scalability and performance.
Mule ESB is a stable product, and I have no doubts about its reliability.
Enterprise integrator at a tech vendor with 10,001+ employees
 

Room For Improvement

Mule ESB requires user-friendly documentation, enhanced stability, better performance, scalability, exception handling, and improved analytics for broader adaptability.
MuleSoft users seek faster updates, improved support, better pricing, enhanced UI, and expanded Anypoint MQ and integration capabilities.
Points for improvement in Mule ESB definitely include enhancing the analytics capabilities because currently, they rely on external logging tools such as Splunk or ELK, which is lagging behind compared to other tools such as Workato that offer more analytical features.
Enterprise integrator at a tech vendor with 10,001+ employees
More information is needed from MuleSoft.
Senior Specialist at a manufacturing company with 10,001+ employees
Pricing is one factor that could be improved about Mule ESB; other than that, I'm pretty fine with it.
Principal Architect at a manufacturing company with 10,001+ employees
MuleSoft is considered expensive, so pricing is a major concern.
Integration Lead at a retailer with 10,001+ employees
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
Solutions Architect at a manufacturing company with 10,001+ employees
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Senior Consultant at Radiotechnologies
 

Setup Cost

Mule ESB's cost and flexible licensing appeal to enterprises, yet high fees lead smaller businesses to explore alternatives.
MuleSoft Anypoint Platform is costly, best for larger organizations, offering workload reduction but requires careful cost planning.
MuleSoft is considered one of the more expensive products in the market.
Integration Lead at a retailer with 10,001+ employees
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
Solutions Architect at a manufacturing company with 10,001+ employees
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
Senior Consultant at Radiotechnologies
 

Valuable Features

Mule ESB provides flexible, robust integrations with extensive connectors, data transformation, and API management, supported by cloud options and community.
MuleSoft Anypoint Platform excels in API management, seamless integration, user-friendly design, scalability, and connectivity for hybrid environments.
They have their own language called DataWeave, which helps transform data and is efficient enough to handle any kind of transformation.
Senior Specialist at a manufacturing company with 10,001+ employees
It is also reusable, meaning the same service can be used in multiple places simply by adding it, and this comes with the API-led architecture that makes integrations more secure and reliable.
Enterprise integrator at a tech vendor with 10,001+ employees
The best features of Mule ESB are that it's very robust and solid; I find that even our legacy systems go well with ESB.
Solutions Architect at Metrobank
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
Solutions Architect at a manufacturing company with 10,001+ employees
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
Integration Lead at a retailer with 10,001+ employees
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
Senior Consultant at Radiotechnologies
 

Categories and Ranking

Mule ESB
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
54
Ranking in other categories
Enterprise Service Bus (ESB) (2nd)
MuleSoft Anypoint Platform
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (4th), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. Mule ESB is designed for Enterprise Service Bus (ESB) and holds a mindshare of 15.0%, down 21.6% compared to last year.
MuleSoft Anypoint Platform, on the other hand, focuses on Business-to-Business Middleware, holds 9.8% mindshare, down 12.7% since last year.
Enterprise Service Bus (ESB) Market Share Distribution
ProductMarket Share (%)
Mule ESB15.0%
IBM Integration Bus16.6%
webMethods.io9.7%
Other58.7%
Enterprise Service Bus (ESB)
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
MuleSoft Anypoint Platform9.8%
IBM Sterling B2B Integration Services12.9%
SEEBURGER Business Integration Suite9.7%
Other67.6%
Business-to-Business Middleware
 

Featured Reviews

Srinivas-Kanduri - PeerSpot reviewer
Enterprise integrator at a tech vendor with 10,001+ employees
Integration architecture has enabled reliable multi-channel messaging and secure API management but now needs better analytics and simpler development
In my opinion, the real-time analytics part of Mule ESB is not up to the mark for the decision-making process. While there are some analytics features, they lack the standards needed for enterprise use. Compared to other analytics tools such as Power BI, MuleSoft falls short.Points for improvement in Mule ESB definitely include enhancing the analytics capabilities because currently, they rely on external logging tools such as Splunk or ELK, which is lagging behind compared to other tools such as Workato that offer more analytical features. Additionally, issues arise with AI-based use cases due to dependencies on Salesforce tools such as agent force, making development more complicated when it should be more independent. Developing AI-based agents without being tied to Salesforce applications could also enhance functionality.
GO
Senior Validation Engineer at Weir Group PLC
Integration workflows have become transparent and secure while error tracking is streamlined
The best features in MuleSoft Anypoint Platform for me are transparency between logging in or deploying and using different environments. Managing different environments for the transparency of error logins or how to trace traceability is very important. It's very easy to use and sort, so you can see where everything has gone right and everything has gone wrong. I'm aware of the drag-and-drop interface in MuleSoft Anypoint Platform, and it's very, very quick. It's very time-saving and very efficient. The security features on MuleSoft Anypoint Platform help maintain data integrity in my organization; I would say it's second to none. It's one of the best out there that I have worked with because of the encryption and decryption, and there are a lot of security aspects. I would assess the platform's data mapping and transformation capabilities as amazing. Automation has been straightforward; the transformation and mapping have been easy to use, easy to source, and from the source to the target. I would say it has been very good.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
11%
Comms Service Provider
8%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise38
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise30
 

Questions from the Community

Migration from IBM Integration Bus to Mulesoft ESB for a large enterprise tech services company
I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes and on PCE/RTF ...
IBM Integration Bus vs Mule ESB - which to choose?
Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was the best fit for our organization. Ultimately we decided to choose IBM Integratio...
What do you like most about Mule ESB?
The solution's drag-and-drop interface and data viewer helped us quite a lot.
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

No data available
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about IBM, Salesforce, Oracle and others in Enterprise Service Bus (ESB). Updated: December 2025.
879,899 professionals have used our research since 2012.