SentinelOne Singularity Complete and N-able EDR compete in the EDR market. Users seem more satisfied with SentinelOne's performance and feature set, while N-able EDR is praised for its pricing and customer support advantages.
Features: SentinelOne Singularity Complete offers real-time threat analysis, automated response, and AI-driven mechanisms. It includes powerful threat-hunting capabilities and detailed analytics. N-able EDR provides endpoint management, ease of use, and secure remote access but lacks some advanced threat-hunting features.
Room for Improvement: SentinelOne users request better reporting and lower system resource usage. N-able EDR users suggest improving threat detection algorithms and adding integration options. SentinelOne's advanced features make it a comprehensive solution, while N-able requires enhancements in threat detection.
Ease of Deployment and Customer Service: SentinelOne is praised for seamless deployment and extensive support options, with users reporting a smooth on-boarding process and responsive customer service. N-able EDR also offers easy deployment but has mixed reviews on customer support, with some users citing response delays.
Pricing and ROI: SentinelOne has a higher upfront setup cost but provides a strong ROI due to its advanced features. N-able EDR offers competitive pricing, appealing to budget-conscious users, but the ROI is slightly lower because some critical features are missing.
N-able EDR provides comprehensive endpoint detection and response capabilities, ensuring system security and facilitating rapid incident response. Users highlight its effectiveness in detecting threats and appreciate its detailed reporting and seamless integration with existing IT infrastructure.
N-able EDR stands out with its robust threat detection, efficient endpoint protection, and comprehensive incident reporting. It offers constant monitoring and protection against malware and other cyber threats. Users find the configuration easy and appreciate the detailed alerts and analysis. With real-time monitoring and automated threat response, N-able EDR allows for high customization, contributing to enhanced security management. However, users suggest improvements in customization, reporting capabilities, scalability, and faster response times.
What are the standout features of N-able EDR?N-able EDR is widely implemented across industries such as finance, healthcare, and retail. In finance, it's crucial for protecting sensitive data and ensuring compliance. Healthcare entities utilize it for safeguarding patient information against breaches. Retailers rely on its robust protection to secure transactional data from cyber threats.
SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.
SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.
SentinelOne offers intensive training and support to meet every organization’s unique business needs.
SentinelOne's levels of services and support include, but are not limited to:
SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.
SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.
Threat Hunting & Response Services
Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.
Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.
Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.
Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.
Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.
Reviews from Real Users
Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.