N-able N-sight Remote Monitoring & Management vs TeamViewer Remote Management comparison

"The solution is user-friendly."

"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."

"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."

"The reporting for this solution has been most valuable."

"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

"The product is secure."

"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful. The solution also has a meeting feature, but I don't use that. The remote feature and other features of TeamViewer Remote Management also work fine, so it's a good solution."

"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."

"The most valuable feature is the ease of use. Using this solution enables us to get support easily."

"The initial setup of TeamViewer Remote Management is very simple."

"The most valuable feature is the remote management capabilities."

"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly."

"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."

"The patch management of the solution could improve."

"The SentinelOne integration is not great."

"The solutions could improve by adding more features."

"The product looks a bit old-fashioned."

"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

"I would like to see notifications sent with SMS."

"It would be great if the pricing model could be improved and the solution was more affordable."

"There could be stable connectivity for the product’s current technology."

"One feature to add would be a mobile remote feature."

"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."

"It could be more secure."

"There are some challenges with compatibility."

"There have been some delays in the past due to unstable internet connection."

"The price for the license could be improved, as well as the setup could be easier."

"VPN connection is an area with shortcomings that need improvement in the solution."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"It's expensive and out of our budget."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"There is a license required for this solution."

"The product is fairly priced."

"The solution is not very expensive."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."

"Its price is a little high as compared to other solutions."

"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"

"We are now using the free version, but probably next year we are going to follow up with the paid version."

"We pay for a yearly license."

"We pay a yearly licensing fee."

"My company uses the free version of TeamViewer Remote Management."

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."