N-able N-sight Remote Monitoring & Management vs TeamViewer Remote Management comparison

"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."

"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

"The solution is user-friendly."

"We like that this solution is in real-time, it gives us real-time monitoring."

"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

"TeamViewer Remote Management is very easy and very good for remote work."

"The product is very stable."

"We use the product to communicate."

"It's considered a trusted application."

"The product helps us efficiently fix technical issues and maintain system downtime."

"It is user-friendly for opening my server or PC."

"The solution is easy to set up."

"The remote access is most valuable."

"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."

"The patch management of the solution could improve."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."

"The SentinelOne integration is not great."

"The solutions could improve by adding more features."

"The product looks a bit old-fashioned."

"Additionally, N-sight has an anti-human device manager, but it is only for Apple iOS devices, not for Android."

"Using the solution’s remote connection causes some lagging issues."

"It could be more secure."

"Maybe TeamViewer could be improved with more scalability."

"Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users."

"The solution’s stability could be improved."

"I want TeamViewer Remote Management to incorporate more integrations."

"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."

"The connectivity could improve."

"There is a license required for this solution."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"The product is fairly priced."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"The solution is not very expensive."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"It's expensive and out of our budget."

"Addition services could be lower priced."

"I have used the free version of the solution."

"We pay for a yearly license."

"We are now using the free version, but probably next year we are going to follow up with the paid version."

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."

"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"

"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."

"Its price is a little high as compared to other solutions."