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OpenText Access Manager with Managed Services vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Access Manager wit...
Ranking in Web Access Management
3rd
Ranking in Access Management
20th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Web Access Management
1st
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th)
 

Mindshare comparison

As of September 2025, in the Web Access Management category, the mindshare of OpenText Access Manager with Managed Services is 11.5%, down from 16.7% compared to the previous year. The mindshare of Symantec Siteminder is 17.9%, up from 16.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Access Management Market Share Distribution
ProductMarket Share (%)
Symantec Siteminder17.9%
OpenText Access Manager with Managed Services11.5%
Other70.6%
Web Access Management
 

Featured Reviews

Cassio-Silva - PeerSpot reviewer
Multi-Factor Authentication, stable, and extremely scalable
I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem The Multi-Factor Authentication of NetIQ Access Manager has helped protect our organization. The most valuable features of NetIQ Access Manager are…
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"It's very easy to integrate with applications."
"There are lots of options to customize the solution to your needs."
"The single sign-on feature is excellent."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"Siteminder allows us to manage identity and portability control efficiently."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"We almost never have outages nor see slowdowns."
"It is very scalable. We have a very large customer base: 75 million customers."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
 

Cons

"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"The application portal could be improved with more options and easier customization."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"The GUIs are not very clear, especially when integrating with other products from CA."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"Siteminder needs to improve its user experience."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The maintenance cost has increased significantly, and we are concerned about this."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"The technical support could be better."
 

Pricing and Cost Advice

"The price of the solution is average."
"The solution's pricing is competitive."
"The pricing is reasonable."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"I recommend conducting a PoC on every available product before choose one."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The licensing is fair for this solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Retailer
9%
Financial Services Firm
7%
Government
7%
Financial Services Firm
30%
Insurance Company
12%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

No data available
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about OpenText Access Manager with Managed Services vs. Symantec Siteminder and other solutions. Updated: August 2025.
867,676 professionals have used our research since 2012.