Try our new research platform with insights from 80,000+ expert users

NetIQ Access Manager vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetIQ Access Manager
Ranking in Web Access Management
4th
Ranking in Access Management
16th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Web Access Management
1st
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
74
Ranking in other categories
Single Sign-On (SSO) (12th)
 

Mindshare comparison

As of March 2025, in the Web Access Management category, the mindshare of NetIQ Access Manager is 17.1%, down from 17.5% compared to the previous year. The mindshare of Symantec Siteminder is 21.4%, down from 29.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Access Management
 

Featured Reviews

Cassio-Silva - PeerSpot reviewer
Multi-Factor Authentication, stable, and extremely scalable
I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem The Multi-Factor Authentication of NetIQ Access Manager has helped protect our organization. The most valuable features of NetIQ Access Manager are…
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's very easy to integrate with applications."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The single sign-on feature is excellent."
"There are lots of options to customize the solution to your needs."
"We almost never have outages nor see slowdowns."
"It's quite scalable."
"It's agent-based. It's convenient to deploy and integrate."
"The solution has features that allow you to easily distinguish between protected and unprotected resources."
"That seamless integration significantly improves user experience and efficiency."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The single sign-on is the solution's most valuable feature"
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
 

Cons

"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"The application portal could be improved with more options and easier customization."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"While I have some integration with a few major providers, support for more would be advantageous."
"I'd like to see a rework of the user directory configuration."
"To add more value to this solution it needs to be more user-friendly."
 

Pricing and Cost Advice

"The price of the solution is average."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"CA solutions are generally expensive but for the customer the ROI is big."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The price is quite comparable to the other enterprise-level solutions in that market."
report
Use our free recommendation engine to learn which Web Access Management solutions are best for your needs.
842,388 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
14%
Government
10%
Real Estate/Law Firm
7%
Financial Services Firm
36%
Insurance Company
12%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about NetIQ Access Manager?
The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication.
What needs improvement with NetIQ Access Manager?
The number of legacy applications and classifications has room for improvement. Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more de...
What is your primary use case for NetIQ Access Manager?
I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
When considering pricing, I have usually advised on the Microsoft solution, but compared to that, Symantec SiteMinder’s pricing is moderately priced. I would rate it a four on a scale where one is ...
What needs improvement with Symantec Siteminder?
I need to check the latest documentation, however, being able to expand or at least communicate with other identity providers to perform handshakes would be great. While I have some integration wit...
 

Also Known As

No data available
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about NetIQ Access Manager vs. Symantec Siteminder and other solutions. Updated: February 2025.
842,388 professionals have used our research since 2012.