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NetWitness Platform vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetWitness Platform
Ranking in Security Information and Event Management (SIEM)
22nd
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
Log Management (22nd)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of NetWitness Platform is 0.6%, down from 0.8% compared to the previous year. The mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

MdZaman - PeerSpot reviewer
Really scalable for enterprise customers
The solution should have more integration capabilities with different platforms. The API is nearly open and scalable, so the solution can integrate with many platforms. The solution has more than 200 log sources in the scalability to support, but this is its limit. Installation is pretty easy. However, there are a couple of modules involved, so it is not as easy as it could be. We are talking about a distributed module, not a single-module type. This is what makes things a bit complex, instead of easier. I rate it as a seven out of ten on its installation and configuration capabilities.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers a good wireless feature."
"The solution is really scalable for the high-end power, enterprise customer."
"The most valuable feature is the ability to write rules and triggers for network communication, and then being able to investigate based on that."
"I can have enterprise security, email security, next generation firewall security log, HIDS and NIDS logs, etc. all on the same dashboard. It makes it easy to pinpoint or correlate our server to this. I can find out if there is lateral movement. This is the biggest advantage of this solution."
"Setting up NetWitness is straightforward. There are multiple connectors, including standard and specialized connectors. One purpose of the connectors is the enhanced capability integrate the custom applications. NetWitness comes with E6 appliances and application images that we use for the initial configurations and for the OS stack information. From there, you can consider the correlation rules, integrate the different log sources, and easily create correlation rules and backlog reports."
"Possibility to investigate incidents based on logs and raw packets, such as extracting files sent over the network"
"What we are mainly using are the RSA concentrator, RSA Decoder, Archiver, Broker, and Log Decoder."
"Incident management is its most valuable feature."
"The most valuable features include predefined use cases and threatening states."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"We are able to block some advanced malware and other things."
"As far as its core functionality goes, it’s spot-on."
 

Cons

"The user interface is a little bit difficult for new users and it needs to be improved."
"The solution should have more integration capabilities with different platforms."
"The system architecture is complex and sometimes it’s hard to troubleshoot potential problems."
"I'd like to see improvement in its ease of use. It's basically unusable. It's overly complex."
"RSA NetWitness Logs and Packets can improve the threat level aspect, it is lacking compared to other solutions. Whenever any hacking activity or any other threat factor occurred they used to provide the coverages very fast when comparing RSA NetWitness Logs and Packets. I heard the other three solutions, from a discussion with my team members who had experience in other solutions, they used to say that. Whenever any issues happened across the globe RSA NetWitness Logs and Packets are a little bit slow improving those detection mechanisms."
"There are instances where you try to run the reports and then it does not give you the desired outcome."
"Health monitoring of the event sources and devices."
"The implementation needs assistance."
"It should have more cloud connectors. It could also be cheaper."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"Integrations could be improved, and the dashboard could be a little better."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Trellix needs to address the price for the product to be more appealing to customers."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
 

Pricing and Cost Advice

"There is a licensing fee and the customer can choose whether he wishes this to be subscription-based or perpetual."
"We are on an annual license for the use of the solution."
"The tool is very expensive, so I rate the pricing a ten out of ten. The solution has an annual subscription."
"This is a pricey solution; it's not cheap."
"The licenses are good but the cost is very expensive."
"The NetWitness Platform may be affordable only for enterprise-level customers, as it may not be within the budget of small and medium-sized businesses."
"It’s cheaper to run virtual machines in a VMware environment."
"It provides tools to assist in selecting the appropriate license and usage scenarios."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"FireEye Helix is a little expensive."
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Comparison Review

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Feb 26, 2015
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Government
6%
Insurance Company
6%
Comms Service Provider
16%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The product price was reasonable for my region and the market.
What needs improvement with NetWitness Platform?
From an improvement perspective, the NetWitness Platform needs to release new features and improve in areas like log correlation. The tool needs to have easier integrations with the cloud. Building...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

RSA Security Analytics
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Los Angeles World Airports, Reply
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about NetWitness Platform vs. Trellix Helix Connect and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.