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NetWitness Platform vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetWitness Platform
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
7.4
Reviews Sentiment
7.5
Number of Reviews
36
Ranking in other categories
Log Management (22nd)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of March 2025, in the Security Information and Event Management (SIEM) category, the mindshare of NetWitness Platform is 0.6%, down from 0.8% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

MdZaman - PeerSpot reviewer
Really scalable for enterprise customers
The solution should have more integration capabilities with different platforms. The API is nearly open and scalable, so the solution can integrate with many platforms. The solution has more than 200 log sources in the scalability to support, but this is its limit. Installation is pretty easy. However, there are a couple of modules involved, so it is not as easy as it could be. We are talking about a distributed module, not a single-module type. This is what makes things a bit complex, instead of easier. I rate it as a seven out of ten on its installation and configuration capabilities.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are its ingestion of logs and raising of alerts based on those logs."
"Incident management is its most valuable feature."
"Performance and reporting are very good."
"In my opinion, the solution's most valuable feature is its capacity to monitor network traffic, logs from devices within the network, and network captures. This capability extends beyond logs to include full network capturing."
"The development of use cases on the SSA console is quite user friendly. This means that the security analyst or the researcher does not have to learn another language."
"The product has a user-friendly interface and a valuable feature for threat intelligence integration."
"NetWitness Platform is valuable for creating rules that the solution must detect."
"Alerting Module: It provides real-time event processing language on all the logs/packets stream for advanced alerting, i.e., using SQL LIKE statements."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"The most valuable features include predefined use cases and threatening states."
"We are able to block some advanced malware and other things."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"As far as its core functionality goes, it’s spot-on."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
 

Cons

"Health monitoring of the event sources and devices."
"Nowadays, their support is a little subpar compared to other solutions. I rate RSA support six out of 10."
"More customizability is required, which is something that they need to improve on."
"The multi-tenant capabilities are lagging compared to IBM QRadar."
"Technical support could be improved."
"They should implement algorithms to digest that data and produce additional, more advanced reporting, alerting and support of internal security teams."
"The system architecture is complex and sometimes it’s hard to troubleshoot potential problems."
"The system looks like it is a mix of a bunch of different systems, and nothing looked like it was quite together."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"There is room for improvement in the integration capabilities of third-party tools."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"Integrations could be improved, and the dashboard could be a little better."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"It should have more cloud connectors. It could also be cheaper."
 

Pricing and Cost Advice

"There is a licensing fee and the customer can choose whether he wishes this to be subscription-based or perpetual."
"This is a pricey solution; it's not cheap."
"The NetWitness Platform may be affordable only for enterprise-level customers, as it may not be within the budget of small and medium-sized businesses."
"The product is expensive."
"Our license is for one year."
"It is cheap."
"We have yearly licensing costs. The license fee can be based on the volume of EPS. Some organizations may have, as a gentlemanly gesture, 10,000 EPS and get a 3,000 EPS license but actually use 5,000 EPS."
"It’s cheaper to run virtual machines in a VMware environment."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"FireEye Helix is a little expensive."
"I rate Trellix Helix a five out of ten for pricing."
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Comparison Review

VS
Feb 26, 2015
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We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Insurance Company
7%
Government
7%
Comms Service Provider
15%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The product price was reasonable for my region and the market.
What needs improvement with NetWitness Platform?
From an improvement perspective, the NetWitness Platform needs to release new features and improve in areas like log correlation. The tool needs to have easier integrations with the cloud. Building...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

RSA Security Analytics
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Los Angeles World Airports, Reply
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about NetWitness Platform vs. Trellix Helix and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.