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Nintex Process Platform vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
 

Customer Service

Sentiment score
6.8
Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
Some issues are resolved quickly, while others might take time as they require further analysis.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
 

Scalability Issues

Sentiment score
6.9
Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
 

Stability Issues

Sentiment score
7.5
Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
 

Room For Improvement

Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
Additionally, the deployment process should be easier.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
The main concern is the technical nature, which requires significant Java skills.
 

Setup Cost

Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
Nintex Process Platform is expensive.
I am not familiar with the exact pricing, however, it is considered pricey.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
 

Valuable Features

Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
It also supports reusable code components through Java, making it efficient for developers.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
The platform now includes auto machine learning and AI capabilities.
 

Categories and Ranking

Nintex Process Platform
Ranking in Process Automation
9th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Business Process Management (BPM) (10th), Workload Automation (11th)
WorkFusion
Ranking in Process Automation
14th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Nintex Process Platform is 1.9%, down from 3.8% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Damilola Adeleye - PeerSpot reviewer
Straightforward interface and user-friendly
There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.
Shamus Cardon - PeerSpot reviewer
It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.
We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
17%
Government
7%
Manufacturing Company
7%
Financial Services Firm
29%
Computer Software Company
14%
Government
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others. However, I don't deal directly with purchasing.
What needs improvement with WorkFusion?
WorkFusion requires a high level of Java knowledge for programming, making it quite technical. Although they are moving towards a low-code, no-code platform, more effort is needed to cover the full...
 

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow
No data available
 

Overview

 

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about Nintex Process Platform vs. WorkFusion and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.