NTT-AT WinActor vs WorkFusion comparison

NTT DATA and WorkFusion are both solutions in the Robotic Process Automation (RPA) category. NTT DATA is ranked #39, while WorkFusion is ranked #19 with an average rating of 7.3. NTT DATA holds a 0.9% mindshare in RPA, compared to WorkFusion’s 1.6% mindshare. Additionally, 50% of NTT DATA users are willing to recommend the solution, compared to 84% of WorkFusion users who would recommend it.

NTT-AT WinActor

Read 2 NTT-AT WinActor reviews

791 Views
744 Comparison Views

50% willing to recommend

WorkFusion

Read 32 WorkFusion reviews

3,483 Views
2,090 Comparison Views

84% willing to recommend

NTT-AT WinActor

WorkFusion

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and NTT-AT WinActor compete in the automation software market. WorkFusion has an edge for larger enterprises needing scalable solutions, while NTT-AT WinActor is better suited for smaller organizations due to its simplicity.

Features: WorkFusion offers scalable automation, AI-driven capabilities, and integrates machine learning for digital transformation. NTT-AT WinActor provides a user-friendly design, quick automation setup, and requires minimal technical expertise.

Ease of Deployment and Customer Service: WorkFusion supports a flexible deployment model adaptable to various business environments with comprehensive support for seamless system integration. NTT-AT WinActor allows efficient deployment with strong customer service assisting in setup and troubleshooting.

Pricing and ROI: WorkFusion has a higher initial cost, justified by extensive features and significant ROI for large operations. NTT-AT WinActor is more cost-effective for tight budgets, providing reasonable ROI through simpler automation solutions.

To learn more, read our detailed NTT-AT WinActor vs. WorkFusion Report (Updated: April 2026).

Buyer's Guide

NTT-AT WinActor vs. WorkFusion

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NTT-AT WinActor

Ranking in Robotic Process Automation (RPA)

39th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Robotic Process Automation (RPA)

19th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (25th), Intelligent Document Processing (IDP) (11th)

Mindshare comparison

As of April 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 0.9%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
WorkFusion	1.6%
NTT-AT WinActor	0.9%
Other	97.5%

Robotic Process Automation (RPA)

Featured Reviews

reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"We need to analyze documents in order to understand them, and we don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good, allowing us to easily extract information and classify these documents while the document processing engine serves as the center for many use cases, as we need to control the information contained in documents."

"The dashboard is the solution's most valuable feature; when clients want to look at the data it's very easy for them to do so, and the dashboard for the IT manager is very useful if there are issues and to create and follow processes."

"In terms of stability, it's quite good."

"If it is the first time a customer is a victim of fraud, he gets a refund within 10 to 15 minutes."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

More WorkFusion pros

Cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"The OCR has issues recognizing handwritten data."

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"We are having some database issues, but we are addressing them."

"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."

"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube."

"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"I would like WorkFusion to improve the automation rate when evaluating unstructured text."

"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."

"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."

More WorkFusion cons

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

"Find it online."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"We are on an annual contract to use the solution."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

27%

Construction Company

Comms Service Provider

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

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What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

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What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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What is your primary use case for WorkFusion?

I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...

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Compared 5% of the time

Microsoft Power Automate vs WorkFusion

Compared 4% of the time

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Product Reports

Buyer's Guide

Robotic Process Automation (RPA)

April 2026

Download NTT-AT WinActor product report

Buyer's Guide

WorkFusion

March 2026

Download WorkFusion product report

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

No data available

Overview

NTT-AT RPA accurately reproduces workflows - from simple form processing to sophisticated tasks - to streamline work.

NTT DATA

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

WorkFusion

Sample Customers

Exeo Tech Corporation

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

NTT-AT WinActor vs. WorkFusion

April 2026

Free Report: NTT-AT WinActor vs. WorkFusion

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