NTT-AT WinActor vs WorkFusion comparison

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NTT-AT WinActor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and NTT-AT WinActor compete in the automation software market. WorkFusion has an edge for larger enterprises needing scalable solutions, while NTT-AT WinActor is better suited for smaller organizations due to its simplicity.

Features: WorkFusion offers scalable automation, AI-driven capabilities, and integrates machine learning for digital transformation. NTT-AT WinActor provides a user-friendly design, quick automation setup, and requires minimal technical expertise.

Ease of Deployment and Customer Service: WorkFusion supports a flexible deployment model adaptable to various business environments with comprehensive support for seamless system integration. NTT-AT WinActor allows efficient deployment with strong customer service assisting in setup and troubleshooting.

Pricing and ROI: WorkFusion has a higher initial cost, justified by extensive features and significant ROI for large operations. NTT-AT WinActor is more cost-effective for tight budgets, providing reasonable ROI through simpler automation solutions.

To learn more, read our detailed NTT-AT WinActor vs. WorkFusion Report (Updated: February 2026).

NTT-AT WinActor vs. WorkFusion

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NTT-AT WinActor

Ranking in Robotic Process Automation (RPA)

28th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Robotic Process Automation (RPA)

18th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (28th), Intelligent Document Processing (IDP) (11th)

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 0.7%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
WorkFusion	1.5%
NTT-AT WinActor	0.7%
Other	97.8%

Robotic Process Automation (RPA)

Featured Reviews

reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."

"WorkFusion's SAP integrations are really good."

"In terms of stability, it's quite good. It's an internal IP product."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."

"This solution has great document recognition capabilities."

"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."

More WorkFusion pros

Cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"The OCR has issues recognizing handwritten data."

"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."

"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."

"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."

"We would like to see further improvement in the area of running headless."

"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

"I would rate the stability as four out of ten. I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."

"I would also like for it to be NLP-based."

"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."

More WorkFusion cons

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"I can't speak to pricing. It's a contract signed by upper management."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"Find it online."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"It is not the most expensive solution, but it is also not the cheapest."

More WorkFusion pricing and cost advice

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882,961 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

30%

Computer Software Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What do you like most about NTT-AT WinActor?

The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well.

What needs improvement with NTT-AT WinActor?

The OCR has issues recognizing handwritten data.

What advice do you have for others considering NTT-AT WinActor?

For the repeat tasks, we have two options. The first option is to use the scanner to set up the scheduler. Alternatively, we can use another method where we set up the task or schedule on the manag...

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

What is your primary use case for WorkFusion?

I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...

UiPath Platform vs NTT-AT WinActor

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TIS RPA vs NTT-AT WinActor

Compared 10% of the time

Pega Robotic Process Automation vs NTT-AT WinActor

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UiPath Platform vs WorkFusion

Compared 17% of the time

Automation Anywhere vs WorkFusion

Compared 9% of the time

Microsoft Power Automate vs WorkFusion

Compared 8% of the time

Tungsten RPA vs WorkFusion

Compared 5% of the time

Blue Prism vs WorkFusion

Compared 4% of the time

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Product Reports

Robotic Process Automation (RPA)

January 2026

Download NTT-AT WinActor product report

Download WorkFusion product report

January 2026

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

No data available

Overview

NTT-AT RPA accurately reproduces workflows - from simple form processing to sophisticated tasks - to streamline work.

NTT DATA

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Exeo Tech Corporation

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street