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NTT-AT WinActor vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NTT-AT WinActor
Ranking in Robotic Process Automation (RPA)
39th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
19th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (25th), Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of April 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 0.9%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
WorkFusion1.6%
NTT-AT WinActor0.9%
Other97.5%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer1170825 - PeerSpot reviewer
IT Planning Assistant Manager at a manufacturing company with 10,001+ employees
Frees up employee time but can't run when computer system is locked
Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.
AN
Associate II at Affirm
Enhance task automation through efficient processing of email and document workflows
WorkFusion works well with Microsoft 365, especially Outlook, allowing for efficient processing of multiple emails at once. Code automation is robust, enabling processing of multiple emails in a single transaction. It also supports reusable code components through Java, making it efficient for developers. WorkFusion has clear documentation that facilitates training.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."
"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"The dashboard is the solution's most valuable feature; when clients want to look at the data it's very easy for them to do so, and the dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"It's a pretty robust product."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"RPA, as a whole, is an amazing product within WorkFusion when it comes to deploying at scale."
"The most valuable feature is having the technology to interface into systems where we didn't otherwise have an API or some other kind of service or access."
"For automating mundane activities, I can recommend WorkFusion."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
 

Cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"The OCR has issues recognizing handwritten data."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The user experience could be better both from an RPA perspective and from a business perspective."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"The solution is not user-friendly, this is something they should improve."
"The solution is not user-friendly, this is something they should improve."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers."
 

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."
"I can't speak to pricing. It's a contract signed by upper management."
"It is not the most expensive solution, but it is also not the cheapest."
"We are on an annual contract to use the solution."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
27%
Construction Company
8%
Comms Service Provider
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
What is your primary use case for WorkFusion?
I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...
 

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA
No data available
 

Overview

 

Sample Customers

Exeo Tech Corporation
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about NTT-AT WinActor vs. WorkFusion and other solutions. Updated: March 2026.
886,468 professionals have used our research since 2012.