NTT-AT WinActor vs WorkFusion comparison

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NTT-AT WinActor

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and NTT-AT WinActor compete in the automation software market. WorkFusion has an edge for larger enterprises needing scalable solutions, while NTT-AT WinActor is better suited for smaller organizations due to its simplicity.

Features: WorkFusion offers scalable automation, AI-driven capabilities, and integrates machine learning for digital transformation. NTT-AT WinActor provides a user-friendly design, quick automation setup, and requires minimal technical expertise.

Ease of Deployment and Customer Service: WorkFusion supports a flexible deployment model adaptable to various business environments with comprehensive support for seamless system integration. NTT-AT WinActor allows efficient deployment with strong customer service assisting in setup and troubleshooting.

Pricing and ROI: WorkFusion has a higher initial cost, justified by extensive features and significant ROI for large operations. NTT-AT WinActor is more cost-effective for tight budgets, providing reasonable ROI through simpler automation solutions.

To learn more, read our detailed NTT-AT WinActor vs. WorkFusion Report (Updated: February 2026).

NTT-AT WinActor vs. WorkFusion

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NTT-AT WinActor

Ranking in Robotic Process Automation (RPA)

28th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Robotic Process Automation (RPA)

18th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (28th), Intelligent Document Processing (IDP) (11th)

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 0.7%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
WorkFusion	1.5%
NTT-AT WinActor	0.7%
Other	97.8%

Robotic Process Automation (RPA)

Featured Reviews

reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"The automation process is the most valuable feature."

"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."

"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"The most valuable feature is that it is easy to use."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

More WorkFusion pros

Cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"The OCR has issues recognizing handwritten data."

"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."

"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."

"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."

"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."

"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."

"I would like WorkFusion to improve the automation rate when evaluating unstructured text."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."

More WorkFusion cons

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"It is not the most expensive solution, but it is also not the cheapest."

"We are on an annual contract to use the solution."

"Find it online."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

More WorkFusion pricing and cost advice

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882,637 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

30%

Computer Software Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What do you like most about NTT-AT WinActor?

The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well.

What needs improvement with NTT-AT WinActor?

The OCR has issues recognizing handwritten data.

What advice do you have for others considering NTT-AT WinActor?

For the repeat tasks, we have two options. The first option is to use the scanner to set up the scheduler. Alternatively, we can use another method where we set up the task or schedule on the manag...

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

What is your primary use case for WorkFusion?

I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...

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Compared 17% of the time

Automation Anywhere vs WorkFusion

Compared 10% of the time

Microsoft Power Automate vs WorkFusion

Compared 9% of the time

Tungsten RPA vs WorkFusion

Compared 5% of the time

Blue Prism vs WorkFusion

Compared 4% of the time

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Product Reports

Robotic Process Automation (RPA)

January 2026

Download NTT-AT WinActor product report

Download WorkFusion product report

January 2026

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

No data available

Overview

NTT-AT RPA accurately reproduces workflows - from simple form processing to sophisticated tasks - to streamline work.

NTT DATA

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Exeo Tech Corporation

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street