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NTT-AT WinActor vs WorkFusion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
633
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
NTT-AT WinActor
Ranking in Robotic Process Automation (RPA)
37th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
17th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (25th), Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.8%, down from 10.4% compared to the previous year. The mindshare of NTT-AT WinActor is 1.0%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.8%
WorkFusion1.8%
NTT-AT WinActor1.0%
Other91.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1170825 - PeerSpot reviewer
IT Planning Assistant Manager at a manufacturing company with 10,001+ employees
Frees up employee time but can't run when computer system is locked
Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Compared to other RPA tools, I prefer Automation Anywhere."
"Time-wise: We have saved hundreds of thousands of hours."
"Of the bots which work, they have automated three of the most time consuming tasks and completely freed up one person to do real work."
"The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business."
"In Automation Anywhere we liked the drag-and-drop and easily stitching the recording of mouse control and keyboard controls."
"The solution has helped us increase productivity."
"The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies."
"Automation Anywhere is one of the leading RPA tool vendors and they have done splendid work on improving their tool."
"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."
"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"The cognitive features of this solution are good."
"WorkFusion helps us in automating our business processes, so it helps in many ways, including lowering the cost of delivery, reducing the cost of operations by employing fewer people, speeding up business processes, and improving employee morale, as people do not have to do repetitive work anymore."
"This product helps us by automating functions in finance, where users are able to have attended bots and save time by handing processes to the bots to run while they continue their own work."
"From a business point of view, we have accomplished what we wanted to."
"WorkFusion's SAP integrations are really good."
"In our opinion this group are the leaders in providing RPA solutions."
"The dashboard is the solution's most valuable feature; when clients want to look at the data it's very easy for them to do so, and the dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"Their robots have increased the rate of efficiency by two to five times in our organization."
 

Cons

"It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly."
"The initial cost of Automation Anywhere, including license fees and integration costs, is high. It is challenging for business users to operationalize the tool independently."
"In the control room, the manual bot update should be looked at."
"I would like a better code migration solution, because this is something that we do a lot."
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even."
"There is a limitation with Automation Anywhere where if you want to build your own packages and deploy them, it is very difficult."
"Replacing the list of search options with voice commands for each item would be great."
"We have a new feature share in Automation Anywhere, but it does not migrate automatically from the previous version to the new one."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"The OCR has issues recognizing handwritten data."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"So far, we have developed only one automation using machine learning. The results were less than optimal."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complicating workflow creation."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"Stability can be improved, especially when it comes to memory."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems; it is slow in production."
 

Pricing and Cost Advice

"We purchase on a bot basis. Our costs are approximately $5,000."
"The cost can be reduced a little for users."
"Regarding the price, licensing, and maintenance, Automation Anywhere provides its customers with its best and affordable value."
"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."
"It's an ideal pricing model to customize the components based on everyone's needs."
"There may be room for the product to be more competitively priced to excel in the market."
"Automation Anywhere is somewhat expensive. The prices are slightly higher, but if you need something, you must pay for it."
"They're very flexible around pricing and licensing."
"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."
"It is not the most expensive solution, but it is also not the cheapest."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
"My client is using RPA Express, which is available for them to use free of charge."
"Find it online."
"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"I can't speak to pricing. It's a contract signed by upper management."
"We are on an annual contract to use the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
No data available
Financial Services Firm
25%
Construction Company
8%
Comms Service Provider
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business150
Midsize Enterprise82
Large Enterprise531
No data available
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricin...
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complex...
What is your primary use case for WorkFusion?
I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as auto...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Exeo Tech Corporation
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about NTT-AT WinActor vs. WorkFusion and other solutions. Updated: April 2026.
896,387 professionals have used our research since 2012.