NTT-AT WinActor vs WorkFusion comparison

Read 32 WorkFusion reviews

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NTT-AT WinActor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and NTT-AT WinActor compete in the automation software market. WorkFusion has an edge for larger enterprises needing scalable solutions, while NTT-AT WinActor is better suited for smaller organizations due to its simplicity.

Features: WorkFusion offers scalable automation, AI-driven capabilities, and integrates machine learning for digital transformation. NTT-AT WinActor provides a user-friendly design, quick automation setup, and requires minimal technical expertise.

Ease of Deployment and Customer Service: WorkFusion supports a flexible deployment model adaptable to various business environments with comprehensive support for seamless system integration. NTT-AT WinActor allows efficient deployment with strong customer service assisting in setup and troubleshooting.

Pricing and ROI: WorkFusion has a higher initial cost, justified by extensive features and significant ROI for large operations. NTT-AT WinActor is more cost-effective for tight budgets, providing reasonable ROI through simpler automation solutions.

To learn more, read our detailed NTT-AT WinActor vs. WorkFusion Report (Updated: February 2026).

NTT-AT WinActor vs. WorkFusion

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NTT-AT WinActor

Ranking in Robotic Process Automation (RPA)

28th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Robotic Process Automation (RPA)

18th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (28th), Intelligent Document Processing (IDP) (11th)

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 0.7%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
WorkFusion	1.5%
NTT-AT WinActor	0.7%
Other	97.8%

Robotic Process Automation (RPA)

Featured Reviews

reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

"The automation process is the most valuable feature."

"In terms of stability, it's quite good. It's an internal IP product."

"In our opinion this group are the leaders in providing RPA solutions."

"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."

"For automating mundane activities, I can recommend WorkFusion."

"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."

"The customer support is very responsive."

More WorkFusion pros

Cons

"The OCR has issues recognizing handwritten data."

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."

"I would rate the stability as four out of ten. I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."

"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."

"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."

"I would like WorkFusion to improve the automation rate when evaluating unstructured text."

More WorkFusion cons

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"It is not the most expensive solution, but it is also not the cheapest."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"My client is using RPA Express, which is available for them to use free of charge."

"I can't speak to pricing. It's a contract signed by upper management."

"We are on an annual contract to use the solution."

More WorkFusion pricing and cost advice

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Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

30%

Computer Software Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What do you like most about NTT-AT WinActor?

The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well.

What needs improvement with NTT-AT WinActor?

The OCR has issues recognizing handwritten data.

What advice do you have for others considering NTT-AT WinActor?

For the repeat tasks, we have two options. The first option is to use the scanner to set up the scheduler. Alternatively, we can use another method where we set up the task or schedule on the manag...

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

What is your primary use case for WorkFusion?

I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...

UiPath Platform vs NTT-AT WinActor

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Automation Anywhere vs WorkFusion

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Microsoft Power Automate vs WorkFusion

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Product Reports

Robotic Process Automation (RPA)

January 2026

Download NTT-AT WinActor product report

Download WorkFusion product report

January 2026

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

No data available

Overview

NTT-AT RPA accurately reproduces workflows - from simple form processing to sophisticated tasks - to streamline work.

NTT DATA

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Exeo Tech Corporation

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street