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NTT-AT WinActor vs WorkFusion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
NTT-AT WinActor
Ranking in Robotic Process Automation (RPA)
41st
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (26th), Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of NTT-AT WinActor is 1.0%, up from 0.4% compared to the previous year. The mindshare of WorkFusion is 2.0%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.4%
WorkFusion2.0%
NTT-AT WinActor1.0%
Other91.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1170825 - PeerSpot reviewer
IT Planning Assistant Manager at a manufacturing company with 10,001+ employees
Frees up employee time but can't run when computer system is locked
Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to learn and with it, it's easy to replicate knowledge."
"The flexibility of Automation Anywhere's truly universal orchestration in integrating with different systems and models has been great for us because we are new to the mission tools and had our data scattered in Salesforce and Oracle Analytics, yet Automation Anywhere has smooth integration with those apps and about ninety percent of our apps are supported, integrating particularly well with Salesforce where our client data and service requests are managed."
"They have an AI platform with GenAI implemented to help us generate anything that is necessary for automation."
"Automation of such tasks helped in clearing the bandwidth of the users and requestors alike and saved a lot of to and fro just asking for the latest data."
"We work on SAP as well as many other internal platforms, and this solution can very easily be moved between them."
"When it comes to financials, Automation Anywhere has done amazing work in ensuring not only the speed and accuracy of the bot, but also the compliance and error controls through which the bot executes the job at very high satisfaction and tolerance levels."
"V.11 has three different recorders but A2019 Automation Anywhere created an all-in-one recorder called Universal recorder which more reliable to use."
"I appreciate that Automation Anywhere is so user-friendly, and currently, our team is learning Power Automate and migrating some of the processes as we go."
"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."
"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."
"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"The robots have helped increase the rate of efficiency by 75% to 80% from a customer perspective and 30% from an order entry perspective."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"This product helps us by automating functions in finance, where users are able to have attended bots and save time by handing processes to the bots to run while they continue their own work."
"I would definitely recommend WorkFusion because I think over the last six months it has matured and it is stable."
"The automation process is the most valuable feature."
"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."
 

Cons

"Some NLP AI is required to work in combination with RPA, especially for reading unstructured emails."
"Anything that can be done to increase the stability from a system standpoint in regards to large-scale systems, which are being used by a number of applications, e.g., Salesforce or Workday."
"There should be a way to avoid recoding everything whenever there's an upgrade to the latest version."
"This solution should be more user-friendly so that our clients can take a bot that we have developed for them, and then run it by themselves."
"Automation Anywhere is not fully compatible with browsers other than Internet Explorer while working with web extraction."
"My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots. So, it's not the platform. It is just how somebody has coded the bots which can bring lot of instability to them. I recommend that when you are using a coder that the person well-trained and have a good amount of experience already working on bots. They shouldn't be newbie or beginner who comes in to code because that will impact the quality of the code itself."
"The price is a little high and could be reduced."
"Right now, we are using a VM with Automation Anywhere installed inside it, but it would be nice if the solution could be used on macOS."
"The OCR has issues recognizing handwritten data."
"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."
"I would rate the product as seven out of 10. It is definitely not a nine or 10 because there are certain shortcomings in it."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"Sometimes, when we report an issue such as a possible bug in the WorkFusion platform, and we need answers or a solution, we think WorkFusion can do better."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"The solution is not user-friendly, this is something they should improve."
"We are having some database issues, but we are addressing them."
"The user experience could be better both from an RPA perspective and from a business perspective."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers."
 

Pricing and Cost Advice

"Automation Anywhere is cheaper than UiPath and Blue Prism. From a market point of view, Automation Anywhere is reasonable. Any organization can adopt Automation Anywhere."
"Automation Anywhere University is pretty good. They make it available free for everyone."
"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."
"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
"The solution's pricing is pretty decent."
"Currently, it stands as one of the more expensive RPA tools available."
"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."
"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
"We are on an annual contract to use the solution."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"It is not the most expensive solution, but it is also not the cheapest."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
12%
Manufacturing Company
11%
Construction Company
11%
No data available
Financial Services Firm
22%
Construction Company
13%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricin...
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complex...
What is your primary use case for WorkFusion?
I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as auto...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Exeo Tech Corporation
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about NTT-AT WinActor vs. WorkFusion and other solutions. Updated: August 2026.
910,437 professionals have used our research since 2012.