NTT-AT WinActor vs WorkFusion comparison

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NTT-AT WinActor

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and NTT-AT WinActor compete in the automation software market. WorkFusion has an edge for larger enterprises needing scalable solutions, while NTT-AT WinActor is better suited for smaller organizations due to its simplicity.

Features: WorkFusion offers scalable automation, AI-driven capabilities, and integrates machine learning for digital transformation. NTT-AT WinActor provides a user-friendly design, quick automation setup, and requires minimal technical expertise.

Ease of Deployment and Customer Service: WorkFusion supports a flexible deployment model adaptable to various business environments with comprehensive support for seamless system integration. NTT-AT WinActor allows efficient deployment with strong customer service assisting in setup and troubleshooting.

Pricing and ROI: WorkFusion has a higher initial cost, justified by extensive features and significant ROI for large operations. NTT-AT WinActor is more cost-effective for tight budgets, providing reasonable ROI through simpler automation solutions.

To learn more, read our detailed NTT-AT WinActor vs. WorkFusion Report (Updated: March 2026).

NTT-AT WinActor vs. WorkFusion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NTT-AT WinActor

Ranking in Robotic Process Automation (RPA)

39th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Robotic Process Automation (RPA)

20th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (28th), Intelligent Document Processing (IDP) (12th)

Mindshare comparison

As of April 2026, in the Robotic Process Automation (RPA) category, the mindshare of NTT-AT WinActor is 0.8%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
WorkFusion	1.5%
NTT-AT WinActor	0.8%
Other	97.7%

Robotic Process Automation (RPA)

Featured Reviews

reviewer1170825

IT Planning Assistant Manager at a manufacturing company with 10,001+ employees

Frees up employee time but can't run when computer system is locked

Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks. It would be better if, when we have scheduled a scenario, it would log into the system automatically.

Read full review

Arjun N

Associate II at Affirm

Enhance task automation through efficient processing of email and document workflows

WorkFusion works well with Microsoft 365, especially Outlook, allowing for efficient processing of multiple emails at once. Code automation is robust, enabling processing of multiple emails in a single transaction. It also supports reusable code components through Java, making it efficient for developers. WorkFusion has clear documentation that facilitates training.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This software is very smart - it can decide from a picture if we like that condition, and then the robot will do that action."

"NTT-AT WinActor has allowed our employees to focus on other things rather than the repetitive tasks that can now be given to the robot."

"The tool's most valuable feature is data import. The OCR feature helps to recognize the data. It can recognize screen and document numbers well."

"The cognitive features of this solution are good."

"For automating mundane activities, I can recommend WorkFusion."

"The cognitive features of this solution are good."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

"It's a pretty robust product; it comes packaged with ELK Stack, Elasticsearch, Kibana, and Logstash, and it has a lot of monitoring capabilities that we're taking advantage of."

"WorkFusion's SAP integrations are really good."

"The automations that we built are massively important to us."

"This solution has great document recognition capabilities."

More WorkFusion pros

Cons

"Something that could be improved is that this solution can't run when the computer is locked, which meant we had to implement it in our own on-prem server as it never auto-locks."

"The OCR has issues recognizing handwritten data."

"If WorkFusion goes down, it is a big problem."

"In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complicating workflow creation."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"The problem with the solution is that it is agnostic, so it's not made for banks."

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"The user experience could be better both from an RPA perspective and from a business perspective."

"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."

"The solution is not user-friendly, this is something they should improve."

More WorkFusion cons

Pricing and Cost Advice

"We pay yearly for the agent who runs the processes, plus an additional fee for maintenance costs."

"We are on an annual contract to use the solution."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"My client is using RPA Express, which is available for them to use free of charge."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"Find it online."

"I can't speak to pricing. It's a contract signed by upper management."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

More WorkFusion pricing and cost advice

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

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What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

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What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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What is your primary use case for WorkFusion?

I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...

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Comparisons

UiPath Platform vs NTT-AT WinActor

Compared 14% of the time

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Compared 13% of the time

TIS RPA vs NTT-AT WinActor

Compared 13% of the time

Microsoft Power Automate vs NTT-AT WinActor

Compared 10% of the time

Blue Prism Cloud vs NTT-AT WinActor

Compared 7% of the time

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UiPath Platform vs WorkFusion

Compared 17% of the time

Automation Anywhere vs WorkFusion

Compared 9% of the time

Microsoft Power Automate vs WorkFusion

Compared 5% of the time

Blue Prism vs WorkFusion

Compared 4% of the time

Tungsten RPA vs WorkFusion

Compared 4% of the time

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Product Reports

Robotic Process Automation (RPA)

Download NTT-AT WinActor product report

Download WorkFusion product report

Also Known As

NTT WinActor, WinActor, NTT-AT Robotic Process Automation Software, NTT-AT RPA

No data available

Overview

NTT-AT RPA accurately reproduces workflows - from simple form processing to sophisticated tasks - to streamline work.

NTT DATA

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Exeo Tech Corporation

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

NTT-AT WinActor vs. WorkFusion