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OpenText Content Manager vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Manager
Ranking in File Archiving
4th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (7th), Document Management Software (2nd)
Veritas Enterprise Vault
Ranking in File Archiving
1st
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
16
Ranking in other categories
Email Archiving (1st)
 

Mindshare comparison

As of April 2025, in the File Archiving category, the mindshare of OpenText Content Manager is 5.1%, up from 3.1% compared to the previous year. The mindshare of Veritas Enterprise Vault is 25.7%, up from 20.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Jayson Martin - PeerSpot reviewer
The data retrieval process is seamless
The permission structure plays a big role in the solution's setup process. The deployment process involves setting up all connectors between the Veritas Enterprise Vault, emails, and file servers. At our company, we found the permissions created a complicated situation often during the setup of Veritas Enterprise Vault. The deployment of the solution overall took around a week for our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"It has a robust search but has often been difficult for people to learn."
"An advantage is integration with your IP directory."
"I did not face issues with the product's scalability...The solution's technical support is good."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The product can be integrated with different solutions."
"For a records management system, Content Manager is a really good system."
"The indexing and searching features are the most valuable features of Veritas Enterprise Vault."
"Organizations can streamline governance processes and improve compliance by utilizing automated classification to tag and categorize data."
"I use the solution to find data loss and restore the data."
"Compared to other third-party products, the solution's most valuable features are its cost and security."
"The integration capabilities are second to none."
"The data retrieval process was seamless with Veritas Enterprise Vault"
"Enterprise is a user-friendly product."
"The most valuable features are ease of use and performance. However, the performance can depend on the workload being used."
 

Cons

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The product could improve its scalability."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Pricing is an issue, as it is too expensive."
"The stability of the solution is an area of concern where improvements can be made."
"It's not very good at providing stable and robust add-ins to Microsoft."
"The ease of use should be addressed."
"Veritas Enterprise Vault's cloud backup solution should include the journal archiving feature along with the standard licensing package."
"The integration needs to improve."
"The stability could be improved."
"The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error."
"It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault."
"Veritas Enterprise Vault should improve its indexing and customization options."
"The solution is not user-friendly and the restoration is not fast. It's also tricky to get information from it."
"The file-level archiving is very important in Enterprise Vault 12 and this doesn't really exist in early versions."
 

Pricing and Cost Advice

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"Enterprise Vault is a little bit expensive."
"The pricing is very high."
"Veritas Enterprise Vault pricing is average, and I rate the solution a five out of ten for pricing."
"There is a license required for this solution and it is typically is paid annually."
"The price for Enterprise Vault is around €100 per user."
"It's an affordable solution"
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"Veritas Enterprise Vault is an expensive solution."
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Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
5%
Educational Organization
43%
Computer Software Company
10%
Financial Services Firm
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What needs improvement with Veritas Enterprise Vault?
It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault. It's a little complex to understand compared to other products. Veritas Enterprise Vault doesn't support cus...
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Missouri State Courts
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about OpenText Content Manager vs. Veritas Enterprise Vault and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.