Try our new research platform with insights from 80,000+ expert users

OpenText Data Protector vs Symantec Data Loss Prevention comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Data Protector
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
Backup and Recovery (23rd)
Symantec Data Loss Prevention
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Data Loss Prevention (DLP) (4th)
 

Mindshare comparison

OpenText Data Protector and Symantec Data Loss Prevention aren’t in the same category and serve different purposes. OpenText Data Protector is designed for Backup and Recovery and holds a mindshare of 0.6%, down 0.7% compared to last year.
Symantec Data Loss Prevention, on the other hand, focuses on Data Loss Prevention (DLP), holds 7.0% mindshare, down 11.1% since last year.
Backup and Recovery
Data Loss Prevention (DLP)
 

Featured Reviews

Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.
ARAVINDAN K - PeerSpot reviewer
Strengthened security operations with endpoint-level protection but database flexibility could improve
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security. It stands out for supporting multiple protocols like email and SMTP without needing user profile login for endpoint agents. Once policies are downloaded to the local system, they function independently of a user's login. The solution helps enhance security operations when integrated with ServiceNow and offers robust incident response capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is quite stable because we have only three users."
"It's supports Unix, Linux, all of the OS's. It's very stable software."
"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"It works excellently only with Oracle."
"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."
"Regarding scalability, it's unlimited with Data Protector. You can link multiple installations and let them work together. They can share backup devices. You have many possibilities with Data Protector. It's very proficient."
"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."
"The Network Monitor component is the most advanced on the market. Combined with the other Network DLP components."
"There's only one policy needed to implement for all channels."
"The solution can easily scale."
"The solution is simple to use with good administrative controls and a console that is easy to understand."
"I have found the most valuable feature to be partial enlisting."
"The incident response options and reporting features are particularly strong, with the inclusion of Incident Classification Assessment (ICA) for integrated reporting."
"The data-at-rest features are the most valuable because they let us identify data infected with ransomware and prevent employees from being exploited through phishing attacks. If an employee is compromised, the attacker can access servers and deposit ransomware. This enables the attacker to exfiltrate data remotely using employees' credentials. It might be valuable data that could cause a business reputational and financial damage if stolen and publicized. It could also be credit card data or personal health information stored on critical servers."
"For detection, it has a great algorithm. It can recognize ID numbers and everything that you put in a policy for the end-users. That is really great for us as an institution where we have sensitive data. It recognizes all the sensitive data when someone tries to transfer it or put in other data."
 

Cons

"We face challenges with its stability."
"The solution is not intuitive enough. I think they should work on the user experience and the graphical interface. These can be a lot better."
"In general, you can say that Micro Focus Data Protector is behind in capabilities when compared with other backup solutions, such as Commvault, Symantec, NetBackup, but it is very strong for certain use cases such as array integration. We are using it in production even now. There should be some kind of cloud integration and archiving solutions. I think this is the area they need to focus on."
"We faced some certification issues after we upgraded to version 10.2."
"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."
"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."
"Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector."
"People prefer Veeam because the interface is easier, and Data Protector is difficult in comparison."
"A significant area for improvement in the product is reducing the number of agents required and improving integration as a unified client ecosystem."
"I do have a problem with the database."
"It is very difficult to log in to create a support ticket because no one is available to support our queries."
"There should be more information about the features of the solution and what they do. This way we would be able to use all the features that are available."
"From a management perspective, it takes a lot of time to manage the infrastructure."
"Technical support is pathetic."
"They need to expand the channels they check."
"Where things could be improved is that product engineering takes time to respond when we make a request. They get on a call for troubleshooting, but fixing the issue takes time."
 

Pricing and Cost Advice

"We have many competitors who are pricing better, and we believe that our pricing is higher."
"The licensing cost is too high."
"The solution requires paying for a license."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"Our licensing is on a capacity basis."
"The product is cheaper than Commvault."
"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
"The licensing structure provides cost savings to business."
"I think it is an expensive tool."
"In terms of pricing, Symantec DLP offers reasonable rates compared to other products like Forcepoint or Jargill, making it a good investment for ROI, typically seen within two years."
"The solution should be less expensive to allow more people the opportunity to use it. Some of their competitors are less expensive. There is a license required to use the solution and we purchased an annual license."
"Pricing is above average."
"The price is competitive."
"We are happy with the pricing and licencing."
"The price of Symantec DLP is fair. I don't recall the cost of the license, but it wasn't outrageous enough that it was an obstacle to approval. I'm not concerned with how much per seat or server, but I know they charge a lot."
"From what I know the pricing is good, it's not too expensive. If you negotiate you can get a good price."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
849,190 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
14%
Financial Services Firm
11%
Government
6%
Financial Services Firm
21%
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What do you like most about Symantec Data Loss Prevention?
It can prevent copying and encoding of HTTP data to various sites like Google, and Webex.
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
I do not have an idea about pricing, as it is handled by another team responsible for procurements.
What needs improvement with Symantec Data Loss Prevention?
A main disadvantage of Symantec DLP is its reliance on Oracle, especially compared to other products like Forcepoint, which offer MSSQL database options that are more convenient.
 

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
Symantec DLP
 

Overview

 

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Find out what your peers are saying about OpenText Data Protector vs. Symantec Data Loss Prevention and other solutions. Updated: May 2019.
849,190 professionals have used our research since 2012.