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OpenText Documentum vs SAP Extended Enterprise Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024
 

Categories and Ranking

OpenText Documentum
Ranking in Enterprise Content Management
3rd
Average Rating
7.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
SAP Extended Enterprise Con...
Ranking in Enterprise Content Management
12th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of OpenText Documentum is 11.8%, up from 10.4% compared to the previous year. The mindshare of SAP Extended Enterprise Content Management is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Santosh Koppu - PeerSpot reviewer
Oct 20, 2023
Has strong records management,, security, and integration capabilities
It provides extensive accessibility to our content, and it's a vital component in our work processes. We've gained access to a plethora of applications through OpenText, which enables us to enhance our services for customers. One notable example is the integration with Xfinity ECM, a solution that seamlessly integrates with SAP. For instance, when someone working with SAP needs to access a specific invoice document, SAP itself doesn't store these documents, instead, the content related to the invoice number seamlessly flows through Documentum. It offers robust security features and it allows to leverage a variety of plugins from OpenText to enhance security. For example, there are plugins like Trusted Content Services that allow you to encrypt entire documents for added security, though it's essential to be aware that this might impact performance. It is a highly potent content management tool. It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.
MukeshGiri - PeerSpot reviewer
Jul 31, 2024
Offers advanced search capabilities, integrates seamlessly with SAP and efficiently stores non-essential business content
Consider you have some use cases. For example, something for your accounting or procurement department. And you purchase equipment, machines, and plants for plant-related operations. Essentially, there will be manuals and basically anything and everything related to your particular equipment. So, where do the equipment entries go? They go into SAP. Depending on your SAP deployment, it can go into some database. Most companies these days are talking about SAP HANA and stuff like that. So it will be stored in SAP HANA. But, these documentation, drawings, manuals, and help files for these big pieces of equipment, where do they go? That’s where Extended ECM for SAP comes into the picture. All these integrations are through a one-way push, essentially, but with two-way access. So as a user in the procurement department or the accounting department, or an engineering department where you are using SAP for asset management entries inside your system. All those related documents, drawings, manuals, and files have to be stored somewhere. If you store them in SAP, it will be a costly implementation going forward. After maybe a couple of years, you will realize that it’s too much to deal with because HANA database will be too costly. There will not be much business value because you cannot utilize a lot of search and cool features inside your application from an SAP perspective. That’s where you will integrate SAP. For example, SAP Extended ECM for SAP Plant Maintenance. One of the modules SAP provides is SAP Plant Maintenance. So what you will do is deploy Extended ECM for SAP, then try something called SAP Plant Maintenance, Extended ECM for SAP Plant Maintenance. The content maintenance, manuals, files, drawings, and related stuff, its details or tags, or any kind of stuff is stored in your SAP. But anything and everything else is pushed through this integration into Extended ECM platform. So now it is available to be utilized by your business user who knows nothing about SAP. They only live and breathe in a different management system. They can look into these details depending on what kind of integration has been done for that company. So that’s one use case. Second use case will be in SAP itself. Now, if you are an SAP user, you have this information readily available at your fingertips. Anything goes wrong in your maintenance or any kind of management, you can look into these details, which are readily available because this documentation lifecycle is being managed by Extended ECM for SAP. It will give you extended storage capabilities within your SAP application. So it will be a two-way integration, essentially. Similar, wider features will be available within Extended ECM platform. Within SAP, you have these extra features called business attachments or business content retrieval. Those business contents are stored inside Extended ECM, and those features will be available within your SAP GUI from an SAP perspective. So it’s a win-win situation for both worlds.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the management."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"It is quite good."
"We like Documentum for its capacity and reliability."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature is that the documents are kept secure."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"All these integrations are through a one-way push, essentially, but with two-way access."
"The integration capabilities of the product are pretty good."
 

Cons

"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The deployment could be costly because of resource availability."
"The product's price is an area of concern where improvements are required."
 

Pricing and Cost Advice

"The product is expensive."
"It is quite an expensive product."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Government
12%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft g...
What do you like most about SAP Extended Enterprise Content Management?
The integration capabilities of the product are pretty good.
What is your experience regarding pricing and costs for SAP Extended Enterprise Content Management?
The prices can vary depending on the customer, region, and domain. I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with SAP Extended Enterprise Content Management?
Improvement could be more about training because it is one of the giants in this market. Nobody can be exposed to SAP and other stuff. So the deployment could be costly because of resource availabi...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SAP Extended Enterprise Content Management by OpenText, SAP Extended ECM
 

Learn More

 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Metropolitan Utilities District, MAN Diesel & Turbo
Find out what your peers are saying about OpenText Documentum vs. SAP Extended Enterprise Content Management and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.