OpenText Extended ECM vs SAP Extended Enterprise Content Management comparison

OpenText and SAP are both solutions in the Enterprise Content Management category. OpenText is ranked #3 with an average rating of 7.7, while SAP is ranked #12 with an average rating of 8.5. OpenText holds a 11.5% mindshare in ECM, compared to SAP’s 1.0% mindshare. Additionally, 96% of OpenText users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

OpenText Extended ECM

Read 21 OpenText Extended ECM reviews

3,195 Views
2,455 Comparison Views

96% willing to recommend

SAP Extended Enterprise Con...

Read 2 SAP Extended Enterprise Content Management reviews

277 Views
207 Comparison Views

100% willing to recommend

OpenText Extended ECM

SAP Extended Enterprise Con...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 4, 2024

SAP Extended Enterprise Content Management and OpenText Extended ECM compete in the enterprise content management category. OpenText often leads due to its comprehensive feature set.

Features: OpenText offers superior document management, archiving, extensive scalability, and advanced collaboration tools. SAP provides strong integration with other SAP products, full scalability, and metadata management support.

Ease of Deployment and Customer Service: OpenText provides flexible cloud and on-premise deployment options with excellent technical support, enhancing customer satisfaction. SAP offers robust integration with SAP environments but has a steeper learning curve. Both provide strong customer support, but OpenText's ease of implementation gives it an edge.

Pricing and ROI: SAP can incur higher initial setup costs due to necessary integration with existing SAP systems but can result in a strong ROI in SAP-focused enterprises. OpenText offers competitive pricing aligned with the value of its features, leading to a favorable ROI perception. OpenText receives praise for a balanced mix of cost-effectiveness and functionality.

To learn more, read our detailed OpenText Extended ECM vs. SAP Extended Enterprise Content Management Report (Updated: April 2025).

Buyer's Guide

OpenText Extended ECM vs. SAP Extended Enterprise Content Management

April 2025

Download the complete report

Helped 848,989 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Extended ECM

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (11th)

SAP Extended Enterprise Con...

Ranking in Enterprise Content Management

12th

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of OpenText Extended ECM is 11.5%, up from 10.4% compared to the previous year. The mindshare of SAP Extended Enterprise Content Management is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

Enables effective document control yet requires better affordability and clarity

I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Read full review

MukeshGiri

Senior Solution Architect at Freeport LNG Development, L.P.

Offers advanced search capabilities, integrates seamlessly with SAP and efficiently stores non-essential business content

Consider you have some use cases. For example, something for your accounting or procurement department. And you purchase equipment, machines, and plants for plant-related operations. Essentially, there will be manuals and basically anything and everything related to your particular equipment. So, where do the equipment entries go? They go into SAP. Depending on your SAP deployment, it can go into some database. Most companies these days are talking about SAP HANA and stuff like that. So it will be stored in SAP HANA. But, these documentation, drawings, manuals, and help files for these big pieces of equipment, where do they go? That’s where Extended ECM for SAP comes into the picture. All these integrations are through a one-way push, essentially, but with two-way access. So as a user in the procurement department or the accounting department, or an engineering department where you are using SAP for asset management entries inside your system. All those related documents, drawings, manuals, and files have to be stored somewhere. If you store them in SAP, it will be a costly implementation going forward. After maybe a couple of years, you will realize that it’s too much to deal with because HANA database will be too costly. There will not be much business value because you cannot utilize a lot of search and cool features inside your application from an SAP perspective. That’s where you will integrate SAP. For example, SAP Extended ECM for SAP Plant Maintenance. One of the modules SAP provides is SAP Plant Maintenance. So what you will do is deploy Extended ECM for SAP, then try something called SAP Plant Maintenance, Extended ECM for SAP Plant Maintenance. The content maintenance, manuals, files, drawings, and related stuff, its details or tags, or any kind of stuff is stored in your SAP. But anything and everything else is pushed through this integration into Extended ECM platform. So now it is available to be utilized by your business user who knows nothing about SAP. They only live and breathe in a different management system. They can look into these details depending on what kind of integration has been done for that company. So that’s one use case. Second use case will be in SAP itself. Now, if you are an SAP user, you have this information readily available at your fingertips. Anything goes wrong in your maintenance or any kind of management, you can look into these details, which are readily available because this documentation lifecycle is being managed by Extended ECM for SAP. It will give you extended storage capabilities within your SAP application. So it will be a two-way integration, essentially. Similar, wider features will be available within Extended ECM platform. Within SAP, you have these extra features called business attachments or business content retrieval. Those business contents are stored inside Extended ECM, and those features will be available within your SAP GUI from an SAP perspective. So it’s a win-win situation for both worlds.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"An SAP user can store documents directly into OpenText without a connector."

"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"Most of our customers are very fond of the upgraded smart user interface."

"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."

"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

More OpenText Extended ECM pros

"The integration capabilities of the product are pretty good."

"All these integrations are through a one-way push, essentially, but with two-way access."

Cons

"A dashboard with information would be nice to see."

"The cost of the product could be improved."

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"User interface needs improvement (at least in the version we are using, desktop client)."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

"The tool's documentation is not proper and has missing information like steps."

"The initial setup can get really complicated, and it takes time."

"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."

More OpenText Extended ECM cons

"The deployment could be costly because of resource availability."

"The product's price is an area of concern where improvements are required."

Pricing and Cost Advice

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The solution is expensive."

"OpenText Extended ECM is an expensive solution."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The tool's pricing is confusing to the end customer."

"The product is pricey."

"Both Open Text ECM and IBM File share are expensive."

"The total cost of the product will vary on the capabilities required"

More OpenText Extended ECM pricing and cost advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

848,989 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

14%

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

See all answers

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.

See all answers

What needs improvement with OpenText Content Suite Platform?

The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...

See all answers

What do you like most about SAP Extended Enterprise Content Management?

The integration capabilities of the product are pretty good.

See all answers

What is your experience regarding pricing and costs for SAP Extended Enterprise Content Management?

The prices can vary depending on the customer, region, and domain. I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

See all answers

What needs improvement with SAP Extended Enterprise Content Management?

Improvement could be more about training because it is one of the giants in this market. Nobody can be exposed to SAP and other stuff. So the deployment could be costly because of resource availabi...

See all answers

Comparisons

OpenText Documentum vs OpenText Extended ECM

Compared 21% of the time

SharePoint vs OpenText Extended ECM

Compared 18% of the time

IBM FileNet vs OpenText Extended ECM

Compared 16% of the time

OpenText Content Manager vs OpenText Extended ECM

Compared 7% of the time

Alfresco vs OpenText Extended ECM

Compared 7% of the time

More OpenText Extended ECM Competitors

Adobe Experience Manager vs SAP Extended Enterprise Content Management

Compared 43% of the time

IBM ECM vs SAP Extended Enterprise Content Management

Compared 35% of the time

Newgen OmniDocs vs SAP Extended Enterprise Content Management

Compared 22% of the time

More SAP Extended Enterprise Content Management Competitors

Product Reports

Buyer's Guide

OpenText Extended ECM

April 2025

Download OpenText Extended ECM product report

Buyer's Guide

Enterprise Content Management

March 2025

SAP Extended Enterprise Content Management report

Download SAP Extended Enterprise Content Management product report

Also Known As

OpenText Content Suite Platform, OpenText Core Share

SAP Extended Enterprise Content Management by OpenText, SAP Extended ECM

Overview

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

OpenText

A digital core built on the SAP HANA business data platform and integrated applications for content management comprise the next-generation business model to complete your digital transformation and help you manage unstructured content as part of the business transactions more effectively while facilitating collaboration and storing content to avoid redundancies, minimize information growth, and support regulatory compliance. The SAP Extended Enterprise Content Management application by OpenText helps you engage customers with a 360-degree view of their profile and optimize procurement processes, employee productivity, process efficiency, and equipment ROI.

SAP

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project

Metropolitan Utilities District, MAN Diesel & Turbo

Buyer's Guide

OpenText Extended ECM vs. SAP Extended Enterprise Content Management

April 2025

Free Report: OpenText Extended ECM vs. SAP Extended Enterprise Content Management

Find out what your peers are saying about OpenText Extended ECM vs. SAP Extended Enterprise Content Management and other solutions. Updated: April 2025.

DOWNLOAD NOW

848,989 professionals have used our research since 2012.

See our OpenText Extended ECM vs. SAP Extended Enterprise Content Management report.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.