OpenText Operations Orchestration vs SS&C Blue Prism comparison

OpenText and SS&C Technologies are both solutions in the Process Automation category. OpenText is ranked #22 with an average rating of 8.7, while SS&C Technologies is ranked #26 with an average rating of 7.7. OpenText holds a 0.6% mindshare in PA, compared to SS&C Technologies’s 0.6% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

OpenText Operations Orchest...

Read 26 OpenText Operations Orchestration reviews

483 Views
317 Comparison Views

92% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

349 Views
227 Comparison Views

66% willing to recommend

OpenText Operations Orchest...

SS&C Blue Prism

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Executive SummaryUpdated on Jan 12, 2025

OpenText Operations Orchestration and SS&C Blue Prism compete in the orchestration and robotic process automation space. OpenText Operations Orchestration has an edge in pricing and support, while SS&C Blue Prism offers a robust feature set justifying its higher price.

Features: OpenText Operations Orchestration provides automation capabilities, customization options, and flexible workflow management allowing integration with various systems. SS&C Blue Prism offers sophisticated automation features with a focus on scalability and security, enabling the management of complex enterprise operations efficiently.

Ease of Deployment and Customer Service: OpenText Operations Orchestration is known for its simpler deployment and responsive customer support. SS&C Blue Prism, despite requiring more resources upfront, offers a stable infrastructure with expert customer service for complicated enterprise setups.

Pricing and ROI: OpenText Operations Orchestration features a budget-friendly initial setup with swift ROI. SS&C Blue Prism has a higher initial cost but provides a substantial ROI over time thanks to its powerful features and scalability.

To learn more, read our detailed OpenText Operations Orchestration vs. SS&C Blue Prism Report (Updated: April 2025).

Buyer's Guide

OpenText Operations Orchestration vs. SS&C Blue Prism

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Operations Orchest...

Ranking in Process Automation

22nd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (21st)

SS&C Blue Prism

Ranking in Process Automation

26th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Business Process Management (BPM) (34th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (15th), Low-Code Development Platforms (25th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (11th)

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of OpenText Operations Orchestration is 0.6%, down from 1.1% compared to the previous year. The mindshare of SS&C Blue Prism is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"The community is very powerful, with extensive knowledge bases available."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

Cons

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"Only the tool's support can be a drawback where improvements are needed."

"The price is an area that should be addressed because the price is high."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

Pricing and Cost Advice

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"I do not have experience with the pricing or licensing of the product."

"The cost is very high compared to anything else available."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Financial Services Firm

24%

Computer Software Company

16%

Insurance Company

13%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

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What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

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What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

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Comparisons

Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 47% of the time

Control-M vs OpenText Operations Orchestration

Compared 13% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 9% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 9% of the time

Appian vs OpenText Operations Orchestration

Compared 7% of the time

More OpenText Operations Orchestration Competitors

Camunda vs SS&C Blue Prism

Compared 37% of the time

Appian vs SS&C Blue Prism

Compared 22% of the time

IBM BPM vs SS&C Blue Prism

Compared 21% of the time

FIS Commercial Lending Suite vs SS&C Blue Prism

Compared 19% of the time

More SS&C Blue Prism Competitors

Product Reports

Buyer's Guide

OpenText Operations Orchestration

March 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Buyer's Guide

Business Process Design

April 2025

Download SS&C Blue Prism product report

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

SS&C AWD

Overview

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

OpenText Operations Orchestration vs. SS&C Blue Prism

April 2025

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