OpenText ProVision vs Pega Platform comparison

OpenText and Pega are both solutions in the Business Process Management (BPM) category. OpenText is ranked #46, while Pega is ranked #4 with an average rating of 8.2. OpenText holds a 0.3% mindshare in BPM, compared to Pega’s 5.5% mindshare. Additionally, 66% of OpenText users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

OpenText ProVision

Read 3 OpenText ProVision reviews

223 Views
136 Comparison Views

66% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

5,324 Views
4,236 Comparison Views

91% willing to recommend

OpenText ProVision

Pega Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 12, 2025

Pega Platform and OpenText ProVision compete in process and business management. Pega Platform appears to have the upper hand due to its advanced automation capabilities, while OpenText ProVision is noted for its comprehensive business modeling.

Features: Pega Platform offers robust automation, AI-driven decision-making, and case management functionalities. OpenText ProVision provides detailed business process modeling, optimization tools, and supports process alignment improvement.

Ease of Deployment and Customer Service: Pega Platform features a flexible cloud-based deployment simplifying integration with existing systems, supported by strong customer service for timely issue resolution. OpenText ProVision offers on-premises deployment, appealing to companies needing greater control over data management, which may result in more complex integration.

Pricing and ROI: Pega Platform has a high setup cost, but its efficient automation can lead to significant ROI over time. OpenText ProVision tends to have a lower upfront cost, beneficial for those seeking powerful business modeling tools, although it may not deliver as rapid ROI due to its process documentation focus.

To learn more, read our detailed OpenText ProVision vs. Pega Platform Report (Updated: April 2025).

Buyer's Guide

OpenText ProVision vs. Pega Platform

April 2025

Download the complete report

Helped 847,959 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText ProVision

Ranking in Business Process Management (BPM)

46th

Average Rating

6.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (28th)

Pega Platform

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of OpenText ProVision is 0.3%, up from 0.2% compared to the previous year. The mindshare of Pega Platform is 5.5%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

reviewer1944672

Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees

Good attribute attachment but problems with collaboration

I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Read full review

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of the product is very good."

"All the features come as part of a standard license."

"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."

"While there may be stability issues, they are minimal."

"The solution offers excellent workflows."

"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."

"The robotic process automation has increased the confidence of business users."

"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."

"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."

"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."

"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."

More Pega Platform pros

Cons

"OpenText ProVision's collaboration management is quite complicated and difficult to use."

"Lacks the ability to have your own in-house developments."

"Integrating with or interfacing with other tools like data management tools would be very helpful."

"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."

"UI needs improvement."

"The previous versions had good training documents but the updated versions need to improve the documentation."

"Customers expect more out-of-the-box solutions."

"The UI needs reworking."

"The unit testing needs to improve, as well as the user interface."

"It needs more integration with other platforms."

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

More Pega Platform cons

Pricing and Cost Advice

Information not available

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"The licensing fees are based on the number of users."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"I would rate the product's pricing a six out of ten."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

847,959 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Energy/Utilities Company

19%

Financial Services Firm

17%

Construction Company

11%

Computer Software Company

10%

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Visio vs OpenText ProVision

Compared 100% of the time

More OpenText ProVision Competitors

ServiceNow vs Pega Platform

Compared 19% of the time

Camunda vs Pega Platform

Compared 16% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Business Process Management (BPM)

April 2025

Download OpenText ProVision product report

Buyer's Guide

Pega Platform

March 2025

Download Pega Platform product report

Also Known As

Metastorm ProVision

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

OpenTextâs MIM (formerly Metastorm Integration & Managed File Transfer) solution provides a single platform for you to manage both batch and real-time, system-based integrations and processes complete with an audit trail to ensure operational success. With OpenText MIM, your organization can: Track high volume transaction and data transfers and file content from a centralized dashboard Ensure corporate data and auditing compliance requirements Enhance agility and visibility into end-to-end process activities at the system, data and human interaction levels Tie legacy systems into new SOA environments Simplify interactions with your existing legacy systems and data by integrating them into your improved business processes

OpenText

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

OpenText ProVision vs. Pega Platform

April 2025

Free Report: OpenText ProVision vs. Pega Platform

Find out what your peers are saying about OpenText ProVision vs. Pega Platform and other solutions. Updated: April 2025.

DOWNLOAD NOW

847,959 professionals have used our research since 2012.

See our OpenText ProVision vs. Pega Platform report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.