OpenText Silk Central vs TestRail comparison

OpenText and IDERA are both solutions in the Test Management Tools category. OpenText is ranked #22, while IDERA is ranked #2 with an average rating of 8.3. OpenText holds a 1.5% mindshare in TMT, compared to IDERA’s 12.2% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 90% of IDERA users who would recommend it.

OpenText Silk Central

Read 9 OpenText Silk Central reviews

252 Views
116 Comparison Views

80% willing to recommend

TestRail

Read 22 TestRail reviews

1,937 Views
930 Comparison Views

90% willing to recommend

OpenText Silk Central

TestRail

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText Silk Central and TestRail are prominent software testing management tools. Users tend to prefer TestRail based on its overall features and value for price, although OpenText Silk Central excels in some areas.

Features: OpenText Silk Central offers comprehensive test management capabilities, integration with other OpenText products, and strong reporting features. TestRail provides user-friendly navigation, extensive customization options, and powerful reporting tools.

Room for Improvement: OpenText Silk Central needs better integration with third-party tools, improved performance speed, and a more intuitive user interface. TestRail could enhance its email notifications, offer more detailed analytics, and improve mobile accessibility.

Ease of Deployment and Customer Service: OpenText Silk Central's deployment process is smooth but requires more configuration time. Customer service is reliable but slow. TestRail features quick and easy deployment with minimal setup time. Customer service is highly responsive and helpful.

Pricing and ROI: OpenText Silk Central has higher initial setup costs but offers good ROI over time. TestRail provides a more affordable setup cost and quicker return on investment due to its lower pricing and efficient functionality.

To learn more, read our detailed OpenText Silk Central vs. TestRail Report (Updated: April 2025).

Buyer's Guide

OpenText Silk Central vs. TestRail

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Silk Central

Ranking in Test Management Tools

22nd

Average Rating

7.8

Number of Reviews

Ranking in other categories

Test Design Automation (4th)

TestRail

Ranking in Test Management Tools

2nd

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Test Management Tools category, the mindshare of OpenText Silk Central is 1.5%, down from 1.7% compared to the previous year. The mindshare of TestRail is 12.2%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

it_user685080

Test Governance at Poste Italiane

We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration.

We manage more than 400 users and 120,000 test cases / year in our Test and Defect Management solution based on Silk Central, in an enterprise multi-company environment (postal, banking, insurance, telco, mobile, government, business), so for us the most valuable feature is flexibility. With Silk Central we have many possibilities for customizing the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration. In addition we have great support from Micro Focus and real collaboration to drive future direction and new features. The other valuable feature is the easy to use and immediate onboarding of manual testers and general users and test managers.

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StuartBarker

Managing Director at Corecom Quality Engineering

A tool that provides effective test management and real-time reporting capabilities

I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

"I use the solution for test management."

"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."

"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."

"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."

"The API to support integration of the homemade automated testing tool."

"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."

"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."

"The integration with Jira and the ability for extra configurations are the most valuable features."

More TestRail pros

Cons

"We would also like to manage the integration testing end-to-end."

"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."

"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."

"The reports should be more user-friendly."

"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."

"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."

"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."

"It would be nice if they would add an export to Word."

"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."

More TestRail cons

Pricing and Cost Advice

"The cost of this tool, in terms of licensing, is not large."

"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."

"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."

"Negotiate the best deal you can."

"Pricing for small teams seems correct with respect to competitors."

"I give the price a five out of ten."

"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."

"The product is not much expensive."

"The product has a reasonable price in terms of the features."

More TestRail pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

20%

Financial Services Firm

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about TestRail by Gurock?

I use the solution for test management.

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What is your experience regarding pricing and costs for TestRail by Gurock?

Pricing is reasonable for TestRail. It offers good value for money.

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What needs improvement with TestRail by Gurock?

TestRail lacks the functionality to map test cases to requirements and risks. While integration with another tool is a workaround, it doesn't fully meet my needs. Additionally, I would appreciate A...

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Comparisons

OpenText ALM / Quality Center vs OpenText Silk Central

Compared 100% of the time

More OpenText Silk Central Competitors

Tricentis qTest vs TestRail

Compared 19% of the time

TFS vs TestRail

Compared 17% of the time

Zephyr Enterprise vs TestRail

Compared 13% of the time

SmartBear TestComplete vs TestRail

Compared 7% of the time

Tricentis Tosca vs TestRail

Compared 7% of the time

More TestRail Competitors

Product Reports

Buyer's Guide

Test Management Tools

March 2025

Download OpenText Silk Central product report

Buyer's Guide

TestRail

March 2025

Download TestRail product report

Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central

TestRail by Gurock

Overview

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

OpenText

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

IDERA

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung

Buyer's Guide

OpenText Silk Central vs. TestRail

April 2025

Free Report: OpenText Silk Central vs. TestRail

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