OpenText Silk Central vs TestRail comparison

OpenText and IDERA are both solutions in the Test Management Tools category. OpenText is ranked #21, while IDERA is ranked #2 with an average rating of 8.4. OpenText holds a 1.6% mindshare in TMT, compared to IDERA’s 13.1% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 90% of IDERA users who would recommend it.

OpenText Silk Central

Read 9 OpenText Silk Central reviews

263 Views
171 Comparison Views

80% willing to recommend

TestRail

Read 21 TestRail reviews

2,655 Views
1,214 Comparison Views

90% willing to recommend

OpenText Silk Central

TestRail

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText Silk Central and TestRail are prominent software testing management tools. Users tend to prefer TestRail based on its overall features and value for price, although OpenText Silk Central excels in some areas.

Features: OpenText Silk Central offers comprehensive test management capabilities, integration with other OpenText products, and strong reporting features. TestRail provides user-friendly navigation, extensive customization options, and powerful reporting tools.

Room for Improvement: OpenText Silk Central needs better integration with third-party tools, improved performance speed, and a more intuitive user interface. TestRail could enhance its email notifications, offer more detailed analytics, and improve mobile accessibility.

Ease of Deployment and Customer Service: OpenText Silk Central's deployment process is smooth but requires more configuration time. Customer service is reliable but slow. TestRail features quick and easy deployment with minimal setup time. Customer service is highly responsive and helpful.

Pricing and ROI: OpenText Silk Central has higher initial setup costs but offers good ROI over time. TestRail provides a more affordable setup cost and quicker return on investment due to its lower pricing and efficient functionality.

To learn more, read our detailed OpenText Silk Central vs. TestRail Report (Updated: October 2024).

Buyer's Guide

OpenText Silk Central vs. TestRail

October 2024

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Categories and Ranking

OpenText Silk Central

Ranking in Test Management Tools

21st

Average Rating

7.8

Number of Reviews

Ranking in other categories

Test Design Automation (4th)

TestRail

Ranking in Test Management Tools

2nd

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Test Management Tools category, the mindshare of OpenText Silk Central is 1.6%, down from 2.0% compared to the previous year. The mindshare of TestRail is 13.1%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

it_user685080

Test Governance at Poste Italiane

Apr 2, 2019

A powerful platform and strong technical support help us to make the right decisions

We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the customization is bad. For example, we would like to be able to automatize internal projects. We would like like to see the visibility improved, and want to perform certain tests faster. We would also like to manage the integration testing end-to-end. This is very important to us. In terms of usability and the interface, a few small improvements can lead to a lot of benefits. The interface is good but can be improved. The section on managing requirements for testing has to be improved. This is an old feature that has not been updated at the same rate as the rest of the tool.

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StuartBarker

Managing Director at Corecom Quality Engineering

Sep 4, 2023

A tool that provides effective test management and real-time reporting capabilities

We use the solution for test management during projects The solution helps us with the general management of projects. It provides us with visibility on progress and quality. The most valuable feature of the solution is that it's an excellent repository for TestRail suite. TestRail provides…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

"You don't need to follow complex procedures to create a test run, test case, etc."

"The API to support integration of the homemade automated testing tool."

"This is a user friendly solution."

"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."

"The features that I have found most valuable are that there are various test case templates and test artifact maintenance."

"I use the solution for test management."

"Integration with Confluence and JIRA."

"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."

More TestRail pros

Cons

"We would also like to manage the integration testing end-to-end."

"Reporting could be more flexible regarding repeating reports."

"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."

"The platform needs improvement regarding performance and creating links."

"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."

"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."

"TestRail should improve its pricing."

"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."

"The test suite management has room for improvement as well as better reporting."

More TestRail cons

Pricing and Cost Advice

"The cost of this tool, in terms of licensing, is not large."

"Its price is definitely not more. If they introduce automation, they can charge more."

"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."

"Pricing for small teams seems correct with respect to competitors."

"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."

"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."

"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."

"I give the price a five out of ten."

"The product is not much expensive."

More TestRail pricing and cost advice

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814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

22%

Manufacturing Company

10%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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Earn 20 points

What do you like most about TestRail by Gurock?

I use the solution for test management.

See all answers

What is your experience regarding pricing and costs for TestRail by Gurock?

The product has a reasonable price in terms of the features.

See all answers

What needs improvement with TestRail by Gurock?

TestRail should improve its pricing.

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Comparisons

OpenText ALM / Quality Center vs OpenText Silk Central

Compared 100% of the time

More OpenText Silk Central Competitors

Tricentis qTest vs TestRail

Compared 20% of the time

TFS vs TestRail

Compared 16% of the time

Zephyr Enterprise vs TestRail

Compared 13% of the time

Tricentis Tosca vs TestRail

Compared 9% of the time

QMetry Test Management vs TestRail

Compared 7% of the time

More TestRail Competitors

Product Reports

Buyer's Guide

Test Management Tools

October 2024

Download OpenText Silk Central product report

Buyer's Guide

TestRail

October 2024

Download TestRail product report

Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central

TestRail by Gurock

Learn More

OpenText

IDERA

Overview

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung

Buyer's Guide

OpenText Silk Central vs. TestRail

October 2024

Free Report: OpenText Silk Central vs. TestRail

Find out what your peers are saying about OpenText Silk Central vs. TestRail and other solutions. Updated: October 2024.

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