OpenText Silk Central vs TestRail comparison

OpenText and IDERA are both solutions in the Test Management Tools category. OpenText is ranked #21, while IDERA is ranked #2 with an average rating of 8.3. OpenText holds a 1.5% mindshare in TMT, compared to IDERA’s 13.0% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 90% of IDERA users who would recommend it.

OpenText Silk Central

Read 9 OpenText Silk Central reviews

234 Views
120 Comparison Views

80% willing to recommend

TestRail

Read 21 TestRail reviews

2,048 Views
972 Comparison Views

90% willing to recommend

OpenText Silk Central

TestRail

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText Silk Central and TestRail are prominent software testing management tools. Users tend to prefer TestRail based on its overall features and value for price, although OpenText Silk Central excels in some areas.

Features: OpenText Silk Central offers comprehensive test management capabilities, integration with other OpenText products, and strong reporting features. TestRail provides user-friendly navigation, extensive customization options, and powerful reporting tools.

Room for Improvement: OpenText Silk Central needs better integration with third-party tools, improved performance speed, and a more intuitive user interface. TestRail could enhance its email notifications, offer more detailed analytics, and improve mobile accessibility.

Ease of Deployment and Customer Service: OpenText Silk Central's deployment process is smooth but requires more configuration time. Customer service is reliable but slow. TestRail features quick and easy deployment with minimal setup time. Customer service is highly responsive and helpful.

Pricing and ROI: OpenText Silk Central has higher initial setup costs but offers good ROI over time. TestRail provides a more affordable setup cost and quicker return on investment due to its lower pricing and efficient functionality.

To learn more, read our detailed OpenText Silk Central vs. TestRail Report (Updated: March 2025).

Buyer's Guide

OpenText Silk Central vs. TestRail

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Silk Central

Ranking in Test Management Tools

21st

Average Rating

7.8

Number of Reviews

Ranking in other categories

Test Design Automation (4th)

TestRail

Ranking in Test Management Tools

2nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Test Management Tools category, the mindshare of OpenText Silk Central is 1.5%, down from 1.6% compared to the previous year. The mindshare of TestRail is 13.0%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

it_user685080

Test Governance at Poste Italiane

We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration.

We manage more than 400 users and 120,000 test cases / year in our Test and Defect Management solution based on Silk Central, in an enterprise multi-company environment (postal, banking, insurance, telco, mobile, government, business), so for us the most valuable feature is flexibility. With Silk Central we have many possibilities for customizing the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration. In addition we have great support from Micro Focus and real collaboration to drive future direction and new features. The other valuable feature is the easy to use and immediate onboarding of manual testers and general users and test managers.

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StuartBarker

Managing Director at Corecom Quality Engineering

A tool that provides effective test management and real-time reporting capabilities

I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

"You don't need to follow complex procedures to create a test run, test case, etc."

"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."

"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."

"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."

"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."

"The integration with Jira and the ability for extra configurations are the most valuable features."

"The feature that I have found most valuable is the dashboard."

"The solution is very stable. We've never had any issues with it."

More TestRail pros

Cons

"We would also like to manage the integration testing end-to-end."

"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."

"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."

"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."

"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."

"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."

"TestRail should improve its pricing."

"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."

"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."

More TestRail cons

Pricing and Cost Advice

"The cost of this tool, in terms of licensing, is not large."

"I give the price a five out of ten."

"The product is not much expensive."

"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."

"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."

"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."

"Pricing for small teams seems correct with respect to competitors."

"Negotiate the best deal you can."

"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."

More TestRail pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

20%

Financial Services Firm

10%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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Earn 20 points

What do you like most about TestRail by Gurock?

I use the solution for test management.

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What is your experience regarding pricing and costs for TestRail by Gurock?

The product has a reasonable price in terms of the features.

See all answers

What needs improvement with TestRail by Gurock?

TestRail should improve its pricing.

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Comparisons

No data available

Tricentis qTest vs TestRail

Compared 19% of the time

TFS vs TestRail

Compared 16% of the time

Zephyr Enterprise vs TestRail

Compared 13% of the time

Tricentis Tosca vs TestRail

Compared 7% of the time

QMetry Test Management vs TestRail

Compared 7% of the time

More TestRail Competitors

Product Reports

Buyer's Guide

Test Management Tools

February 2025

Download OpenText Silk Central product report

Buyer's Guide

TestRail

March 2025

Download TestRail product report

Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central

TestRail by Gurock

Overview

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

OpenText

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

IDERA

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung

Buyer's Guide

OpenText Silk Central vs. TestRail

March 2025

Free Report: OpenText Silk Central vs. TestRail

Find out what your peers are saying about OpenText Silk Central vs. TestRail and other solutions. Updated: March 2025.

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