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OpenText SiteScope vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText SiteScope
Average Rating
7.6
Reviews Sentiment
7.9
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th)
SCOM
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Event Monitoring (3rd), Network Monitoring Software (9th)
 

Mindshare comparison

OpenText SiteScope and SCOM aren’t in the same category and serve different purposes. OpenText SiteScope is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.6%, up 0.5% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 7.4% mindshare, down 10.3% since last year.
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Christopher M Cook - PeerSpot reviewer
Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited
In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The stability of the Micro Focus Voltage SiteScope is good."
"Infrastructure monitoring is the most valuable feature."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"SCOM provides alerting capabilities and threshold settings, which are helpful for monitoring."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"It is a user-friendly product that requires almost no maintenance."
"The product has helped our organization with in-depth monitoring."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
 

Cons

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"I would like to see better support for monitoring Unix-based systems."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"It would be a much better product if Microsoft provided management packs with the product."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
 

Pricing and Cost Advice

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"Licensing is a little steep."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"The platform is cost-effective due to our existing Microsoft support."
"We have to pay for a license and the price is fine for us."
"We have an EA with Microsoft, and it comes as part of the EA."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"SCOM's pricing is average."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"Our Enterprise Agreement includes the price."
"The pricing is good, and it's part of their system center suite."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Manufacturing Company
17%
Computer Software Company
10%
Government
6%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Comparisons

 

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank
Dialog Telekom
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