Oracle Fusion Service and Teradata compete in the realm of enterprise solutions, each offering unique capabilities in customer engagement and data processing. Based on the comparison, Teradata seems to have the upper hand due to its robust data processing and scalability advantages in handling complex data workloads.
Features: Oracle Fusion Service provides a comprehensive omni-channel suite for customer engagement, known for its integration capabilities and swift deployment. Teradata excels with powerful data processing, offering massive parallel processing and robust analytics, ensuring high performance and scalability.
Room for Improvement: Oracle Fusion Service requires enhanced customization for B2B applications and improvements in user experience and documentation. Meanwhile, Teradata should work on improving cloud compatibility and cost structure while addressing challenges with unstructured data handling.
Ease of Deployment and Customer Service: Oracle Fusion Service offers flexible deployment across public, private, and hybrid clouds, with highly rated customer service, though quicker resolutions are desired. Teradata is largely on-premises with mixed cloud options, noted for complexity and the need for specialized expertise in customer service feedback.
Pricing and ROI: Oracle Fusion Service has a high initial licensing cost, offering scalability and focused ROI through efficiency gains. Teradata is known for high costs, especially in premium models, but provides significant value in performance and stability for large data needs. Both necessitate clear cost-benefit assessments for optimal investment.
Customer service varies as sometimes I receive a good response, and other times I need to escalate issues and involve engineers from Oracle in an OWC session.
The technical support from Teradata is quite advanced.
Customer support is very good, rated eight out of ten under our essential agreement.
Initially, we had ten ERPs, and I have added more since.
This expansion can occur without incurring downtime or taking systems offline.
Scalability is complex as you need to purchase a license and coordinate with Teradata for additional disk space and CPU.
I find the stability to be almost a ten out of ten.
The workload management and software maturity provide a reliable system.
Simpler integration capabilities.
When dealing with bulk data uploads via a BDI process, some records occasionally fail, requiring me to debug and reprocess them.
Unlike SQL and Oracle, which have in-built replication capabilities, we don't have similar functionality with Teradata.
I think it's expensive, yet it does not pose a threat, making it costly for my enterprise.
Teradata is much more expensive than SQL, which is well-performed and cheaper.
Initially, it may seem expensive compared to similar cloud databases, however, it offers significant value in performance, stability, and overall output once in use.
There are ERP connectors available for Oracle middleware, enabling seamless integration through a drag-and-drop interface.
There is also a focus on maintaining efficiency, and it is a significant time saver.
The data mover is valuable over the last two years as it allows us to achieve data replication to our disaster recovery systems.
Teradata is a scalable data analytics platform designed to meet enterprise demands for large-scale data management and processing, focusing on performance, scalability, and security for complex query executions.
As a leading data warehousing solution, Teradata integrates advanced analytics enabling organizations to derive insights from massive datasets. It supports high-volume data workloads with its architecture optimized for analytical queries. Users benefit from its robust scalability, allowing seamless expansion as data grows. Teradata's SQL engine is compatible with a wide range of data types, ensuring flexibility in data analysis. With advanced security measures, it protects sensitive data across various environments, providing peace of mind to users handling critical information.
What are the most important features of Teradata?Teradata is widely used in industries like finance, telecommunications, and healthcare, where data-driven decisions are critical. Companies leverage its robust analytics capabilities to enhance customer experiences, streamline operations, and ensure compliance with regulatory requirements. In these sectors, quick access to data insights can significantly impact competitive advantage.
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