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OTRS Storm vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OTRS Storm
Ranking in Security Orchestration Automation and Response (SOAR)
33rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of OTRS Storm is 0.1%, up from 0.1% compared to the previous year. The mindshare of Splunk SOAR is 8.6%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

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Ryan Plas - PeerSpot reviewer
Offers playbook automation that helps reduce the manual and tedious work for users
When it comes to Splunk SOAR's ability to provide end-to-end visibility into our company's cloud-native environment, I would say that we are not using the cloud portions of it. I don't know if that's super relevant to what we are doing in our organization. I am 100 percent sure that Splunk SOAR helped reduce your mean time to resolve, but I don't have any metrics on hand but I know it has dramatically decreased. The tool has helped with the business resilience part. I think having it as a platform has been a solid portion of the product that we offer to people. Spunk SOAR has definitely saved my time in alert triage. When some of the tedious enrichment and lookup stuff happens, the analyst doesn't have to deal with such areas, and they can just jump in and see relevant data all in one pane of glass, which has been super helpful for speeding things up. The unified platform helps consolidate networking, security, and IT observability tools. The consolidation of tools impacts our organization as it just helps focus the SOC analyst on a single unified place to find information. It helps keep things streamlined and regular so they know where to look for certain stuff they want. It really helps people with training. It is a really easy tool to onboard people into because everything is right there in the product itself. The product is really great. I would love to see more SOAR innovation going into the tool, especially the on-premises version since it is what we use in our company. I feel the tool needs to encourage continuous improvements, but as a product itself, my company is really happy with the solution. I rate the tool an eight out of ten.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all ...
What needs improvement with Splunk Phantom?
The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginne...
 

Comparisons

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Also Known As

No data available
Phantom
 

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Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: December 2024.
824,053 professionals have used our research since 2012.