Paylocity vs UKG comparison

Paylocity and UKG are both solutions in the Cloud HCM category. Paylocity is ranked #17 with an average rating of 8.0, while UKG is ranked #5 with an average rating of 8.1. Paylocity holds a 0.5% mindshare in CHCM, compared to UKG’s 4.9% mindshare. Additionally, 100% of Paylocity users are willing to recommend the solution, compared to 88% of UKG users who would recommend it.

Paylocity

Read 1 Paylocity review

330 Views
187 Comparison Views

100% willing to recommend

UKG

Read 124 UKG reviews

8,222 Views
2,108 Comparison Views

88% willing to recommend

Paylocity

UKG

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Paylocity and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM.

To learn more, read our detailed Cloud HCM Report (Updated: December 2024).

Buyer's Guide

Cloud HCM

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Paylocity

Ranking in Benefits Administration

14th

Ranking in Talent Management

20th

Ranking in Cloud HCM

17th

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Ranking in Benefits Administration

5th

Ranking in Talent Management

5th

Ranking in Cloud HCM

5th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

124

Ranking in other categories

Employee Scheduling Software (1st), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)

Mindshare comparison

As of December 2024, in the Cloud HCM category, the mindshare of Paylocity is 0.5%, down from 0.5% compared to the previous year. The mindshare of UKG is 4.9%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Rae Passo

HR Specialist with 201-500 employees

Has a comprehensive and intuitive knowledge base, and time saving payroll administration features

Paylocity is not great at communicating customer support related issues such as account manager changes. They claim to provide concierge level of support, but it has not been great. Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust. At present, I can't send attachments, add hyperlinks to videos, or embed questions in videos. Also, the number of notifications regarding benefits needs to be increased so that new employees get reminders more than once.

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Lonnie Fluck

Senior HR/ Talent Acquisition Leader at FitzDrake Search

Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement

I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My favorite feature is payroll administration, which has been awesome. You can import as many batches as you want to and run them synchronously or asynchronously. Since I work in a finance company with commissions, bonuses, and distribution, it's great to be able to do that. I can upload multiple things. Also, I can upload different sets of commission lists into the same payroll batch and upload the time card imports and overtime imports if I want to and separate them. I can create multiple batches around an individual or one one set of audit backing, and then I can approve them or leave them open. The way that Paylocity has set up their payroll system is really good and saves us a lot of time. It's very specific and helpful."

"The pay policies and approvals are valuable features."

"I have found the most valuable feature to be business intelligence and Cognos reporting."

"It is much easier to use and the customer service is better than our previous solution."

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

"The solution's employee experience is pretty good."

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

More UKG pros

Cons

"Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust."

"The platform's features need enhancement while being used as a recruiting tool."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"The product's integration features need improvement."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

More UKG cons

Pricing and Cost Advice

Information not available

"The platform is not affordable but also not the most expensive."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The pricing depends on the number of licenses we buy."

"If you're going for the full suite, it can be fairly pricey."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

43%

Computer Software Company

11%

Retailer

Comms Service Provider

Educational Organization

89%

Computer Software Company

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Paylocity?

My favorite feature is payroll administration, which has been awesome. You can import as many batches as you want to and run them synchronously or asynchronously. Since I work in a finance company ...

See all answers

What needs improvement with Paylocity?

See all answers

What is your primary use case for Paylocity?

We run almost everything that we can out of Paylocity. We run payroll, employee performance reviews, recruitment, onboarding, and all benefits administration and enrollment through it. We use the c...

See all answers

What do you like most about UKG?

I like UKG's integration.

See all answers

What needs improvement with UKG?

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...

See all answers

What is your primary use case for UKG?

I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...

See all answers

Comparisons

Paycom vs Paylocity

Compared 39% of the time

More Paylocity Competitors

Workday vs UKG

Compared 29% of the time

SAP SuccessFactors vs UKG

Compared 18% of the time

PeopleSoft vs UKG

Compared 11% of the time

SAP HCM vs UKG

Compared 11% of the time

Oracle HCM Cloud vs UKG

Compared 2% of the time

More UKG Competitors

Product Reports

Buyer's Guide

Cloud HCM

December 2024

Download Paylocity product report

Buyer's Guide

UKG

November 2024

Download UKG product report

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Learn More

Video not available

Paylocity

UKG

Overview

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success.

Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team.

Everything we do is designed to support you in reaching your goals. Together, we tackle your day-to-day work so you can spend more time building the culture you and your employees crave.

For professionals who crave true partnership, Paylocity is the HR & Payroll company that frees you from the tasks of today, so together, we can spend more time focused on the promise of tomorrow.

Let's go forward together.

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

POLYWOOD, University Clinical Healthcare, New England Authentic Eats, Revere Plastics, Stonewall Kitchen, Circuit Transit, Powerhouse Retail, Mountainside Fitness, Crafton Tull, Noble House Hotels & Resorts, Gurley Leep Automotive, Taco Johns

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: December 2024.

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