Paylocity vs UKG comparison

Paylocity and UKG are both solutions in the Cloud HCM category. Paylocity is ranked #16 with an average rating of 8.0, while UKG is ranked #5 with an average rating of 8.1. Paylocity holds a 0.5% mindshare in CHCM, compared to UKG’s 5.0% mindshare. Additionally, 100% of Paylocity users are willing to recommend the solution, compared to 88% of UKG users who would recommend it.

Paylocity

Read 1 Paylocity review

315 Views
178 Comparison Views

100% willing to recommend

UKG

Read 124 UKG reviews

8,012 Views
1,974 Comparison Views

88% willing to recommend

Paylocity

UKG

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Paylocity and UKG based on real PeerSpot user reviews.

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To learn more, read our detailed Cloud HCM Report (Updated: January 2025).

Buyer's Guide

Cloud HCM

January 2025

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Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Paylocity

Ranking in Benefits Administration

13th

Ranking in Talent Management

19th

Ranking in Cloud HCM

16th

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Ranking in Benefits Administration

5th

Ranking in Talent Management

6th

Ranking in Cloud HCM

5th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

124

Ranking in other categories

Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (1st), Talent Acquisition (5th)

Mindshare comparison

As of February 2025, in the Cloud HCM category, the mindshare of Paylocity is 0.5%, up from 0.5% compared to the previous year. The mindshare of UKG is 5.0%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Rae Passo

HR Specialist with 201-500 employees

Has a comprehensive and intuitive knowledge base, and time saving payroll administration features

Paylocity is not great at communicating customer support related issues such as account manager changes. They claim to provide concierge level of support, but it has not been great. Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust. At present, I can't send attachments, add hyperlinks to videos, or embed questions in videos. Also, the number of notifications regarding benefits needs to be increased so that new employees get reminders more than once.

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Lonnie Fluck

Senior HR/ Talent Acquisition Leader at FitzDrake Search

Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement

I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My favorite feature is payroll administration, which has been awesome. You can import as many batches as you want to and run them synchronously or asynchronously. Since I work in a finance company with commissions, bonuses, and distribution, it's great to be able to do that. I can upload multiple things. Also, I can upload different sets of commission lists into the same payroll batch and upload the time card imports and overtime imports if I want to and separate them. I can create multiple batches around an individual or one one set of audit backing, and then I can approve them or leave them open. The way that Paylocity has set up their payroll system is really good and saves us a lot of time. It's very specific and helpful."

"The solution's employee experience is pretty good."

"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"It is much easier to use and the customer service is better than our previous solution."

"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

"The solution's UI is good. Also, it is very easy to use."

"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

More UKG pros

Cons

"Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust."

"The platform's features need enhancement while being used as a recruiting tool."

"The tool needs improvement on the configuration side."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

"UKG could be a little more flexible in some areas."

"The system is slow sometimes."

"The product's integration features need improvement."

More UKG cons

Pricing and Cost Advice

Information not available

"The pricing depends on the number of licenses we buy."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"The platform is not affordable but also not the most expensive."

"If you're going for the full suite, it can be fairly pricey."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

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Top Industries

By visitors reading reviews

Educational Organization

41%

Computer Software Company

11%

Retailer

Comms Service Provider

Educational Organization

90%

Computer Software Company

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Paylocity?

My favorite feature is payroll administration, which has been awesome. You can import as many batches as you want to and run them synchronously or asynchronously. Since I work in a finance company ...

See all answers

What needs improvement with Paylocity?

See all answers

What is your primary use case for Paylocity?

We run almost everything that we can out of Paylocity. We run payroll, employee performance reviews, recruitment, onboarding, and all benefits administration and enrollment through it. We use the c...

See all answers

What do you like most about UKG?

I like UKG's integration.

See all answers

What needs improvement with UKG?

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...

See all answers

What is your primary use case for UKG?

I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...

See all answers

Comparisons

No data available

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Compared 29% of the time

SAP SuccessFactors vs UKG

Compared 18% of the time

SAP HCM vs UKG

Compared 12% of the time

PeopleSoft vs UKG

Compared 9% of the time

Atlas vs UKG

Compared 2% of the time

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Product Reports

Buyer's Guide

Cloud HCM

January 2025

Download Paylocity product report

Buyer's Guide

UKG

January 2025

Download UKG product report

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Overview

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success.

Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team.

Everything we do is designed to support you in reaching your goals. Together, we tackle your day-to-day work so you can spend more time building the culture you and your employees crave.

For professionals who crave true partnership, Paylocity is the HR & Payroll company that frees you from the tasks of today, so together, we can spend more time focused on the promise of tomorrow.

Let's go forward together.

Paylocity

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

UKG

Sample Customers

POLYWOOD, University Clinical Healthcare, New England Authentic Eats, Revere Plastics, Stonewall Kitchen, Circuit Transit, Powerhouse Retail, Mountainside Fitness, Crafton Tull, Noble House Hotels & Resorts, Gurley Leep Automotive, Taco Johns

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: January 2025.

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