Pega Platform vs Temenos Quantum comparison

Pega and Temenos are both solutions in the Rapid Application Development Software category. Pega is ranked #6 with an average rating of 8.0, while Temenos is ranked #20 with an average rating of 6.9. Pega holds a 6.6% mindshare in RADS, compared to Temenos’s 0.3% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 81% of Temenos users who would recommend it.

Pega Platform

Read 78 Pega Platform reviews

8,363 Views
6,306 Comparison Views

91% willing to recommend

Temenos Quantum

Read 15 Temenos Quantum reviews

380 Views
254 Comparison Views

81% willing to recommend

Pega Platform

Temenos Quantum

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Temenos Quantum are both leading solutions competing in workflow automation and mobile application development. Temenos Quantum seems to have the upper hand due to its advanced capabilities and mobile application features.

Features: Pega Platform offers comprehensive integration capabilities, customization options for task automation, and responsive customer service. Temenos Quantum provides superior mobile application development, powerful advanced analytics tools, and enhanced deployment efficiencies aligned with modern needs.

Room for Improvement: Pega Platform needs to improve scalability, enhance reporting functionalities, and streamline integration processes further. Temenos Quantum could simplify its initial setup, expand training resources, and improve onboarding experiences.

Ease of Deployment and Customer Service: Pega Platform is straightforward to deploy with responsive customer service, facilitating a smooth process. Temenos Quantum, despite being initially complex, offers detailed documentation and reliable support services, proving beneficial in the long run.

Pricing and ROI: Pega Platform presents a competitive setup cost which enhances ROI for businesses focusing on workflow development. Temenos Quantum, with a higher initial investment, justifies its price with advanced features and long-term benefits, offering value with its comprehensive service range.

To learn more, read our detailed Pega Platform vs. Temenos Quantum Report (Updated: October 2024).

Buyer's Guide

Pega Platform vs. Temenos Quantum

October 2024

Download the complete report

Helped 813,418 peers since 2012

Categories and Ranking

Pega Platform

Ranking in Rapid Application Development Software

6th

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd)

Temenos Quantum

Ranking in Rapid Application Development Software

20th

Ranking in Low-Code Development Platforms

16th

Average Rating

7.2

Number of Reviews

Ranking in other categories

Mobile App Platforms (3rd), Mobile Development Platforms (9th)

Mindshare comparison

As of October 2024, in the Rapid Application Development Software category, the mindshare of Pega Platform is 6.6%, up from 6.2% compared to the previous year. The mindshare of Temenos Quantum is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Featured Reviews

Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

Read full review

Zain Omer

Software Engineer (Kony-Temenos | Android) at Xpert Digital

Sep 28, 2023

Though a secure tool for building applications, there is a need to improve its stability

There is a lot of room for improvement in Temenos Quantum. Temenos Quantum is not quite stable yet. Improvements can be made to make Temenos Quantum stable. Improvements are needed in the solution, considering how my company needs to raise a lot of tickets with the technical support team of Temenos for some basic issues every time. There are some features in Temenos Quantum that I want to be stabilized by Temenos, just like in Android Studio and Xcode. Building an application using Temenos Quantum is not difficult, but my company needs to seek some support for the solution all the time.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."

"Pega BPM's most valuable feature is the use of CDX to solve problems."

"The solution's case management is its most valuable aspect."

"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."

"It's a good tool for workflow automation."

"They're pretty easy to create, and they're pretty easy to deploy."

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."

"The stability has been good. We haven't had any issues."

More Pega Platform pros

"The most valuable features of Temenos Quantum are user-friendliness and customizability."

"The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables."

"The best thing about Temenos Quantum is how it smoothly connects with Temenos Fabric. This simplifies our quantum application by handling identity, authentication, and security tasks seamlessly, saving us from extra coding."

"The best feature is the Kony Studio, which is the product that is used to develop interfaces."

"You can do rapid development across multiple platforms."

"It is an important solution for reducing the development efforts by developing a mobile application efficiently, in a shorter period of time, across multiple platforms, such as Android and iOS."

"Its greatest advantage lies in its exceptional security and robustness."

"I like the complete, professional social site."

More Temenos Quantum pros

Cons

"I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much."

"The solution could be more scalable."

"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."

"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."

"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."

"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."

"PEGA claims that they provide a LOW-CODE-PLATFORM which is easy to use - even for "citizen developers" (i.e. business employees). If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training."

More Pega Platform cons

"We would like to have widgets for graphs and analytics, as well as the integration of machine learning."

"The UI lacks flexibility, especially regarding customizations. There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require a high-end machine, and even clicking on an icon initiates a thirty-second processing time. The challenges mainly revolve around fabric and content."

"The technology of the solution needs an update. It is deficient in terms of connectivity."

"When developing our application, we also encountered certain issues related to delays and time-consuming builds."

"Temenos Quantum is not quite stable yet."

"The security and the interface technology could be better in Temenos Quantum. Additionally, a module that can display all the activities that have been done in the system would be helpful."

"There is definitely room for improvement, especially in the areas of AI, AR, and DR for mobile and web applications"

"Using the API manager can be complicated when you're dealing with multiple teams, projects, and APIs. Quantum doesn't have user-based access, so I can't restrict parts of the project to specific users."

More Temenos Quantum cons

Pricing and Cost Advice

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"The pricing is pretty good, compared to other similar products."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"Licensing is expensive. You need to wisely select between per user and per case."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"We mostly have a yearly license."

"The product pricing is considered reasonable compared to other solutions in the market."

More Pega Platform pricing and cost advice

"It is expensive solution."

"The price is too high. The annual cost for the Kony license is very high. Every year you have to renew it in order to maintain it"

"Temenos Quantum is an expensive tool. Taking into consideration my company's use of Temenos Quantum for a bank, the costs attached to the solution ranged from 3,00,000 to 5,00,000 USD for building one application for the bank."

"The product is expensive. First, they must purchase the product, and then pay an annual renewal fee. The renewal fee depends on the product details and the license term’s length. Clients can buy licenses for five or ten years and pay for them upfront, or they can set up a yearly renewal cycle."

"This is an expensive solution, and it is the biggest challenge that we face when we present this platform to customers."

See which vendors are best for you

Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.

See recommendations

813,418 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

37%

Computer Software Company

14%

Real Estate/Law Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

What do you like most about Temenos Quantum?

Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoot...

See all answers

What is your experience regarding pricing and costs for Temenos Quantum?

It is expensive solution.

See all answers

What needs improvement with Temenos Quantum?

The UI lacks flexibility, especially regarding customizations. There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require...

See all answers

Comparisons

ServiceNow vs Pega Platform

Compared 24% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

OutSystems vs Temenos Quantum

Compared 54% of the time

Microsoft Azure App Service vs Temenos Quantum

Compared 46% of the time

More Temenos Quantum Competitors

Product Reports

Buyer's Guide

Pega Platform

October 2024

Download Pega Platform product report

Buyer's Guide

Temenos Quantum

September 2024

Download Temenos Quantum product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

KonyOne, Kony, Kony Quantum

Learn More

Video not available

Pega

Video not available

Temenos

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Temenos Quantum is a Multiexperience Development Platform (MXDP) that combines ease-of-use and speed of low-code productivity with deep enterprise capabilities for both consumer grade digital experiences across multiple touchpoints and robust backend services for identity, integration, orchestration, business process automation, and business rules management.

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Partners FCU, Banco Bolivariano, PSECU, CFG Bank, Commerce Bank

Buyer's Guide

Pega Platform vs. Temenos Quantum

October 2024

Free Report: Pega Platform vs. Temenos Quantum

Find out what your peers are saying about Pega Platform vs. Temenos Quantum and other solutions. Updated: October 2024.

DOWNLOAD NOW

813,418 professionals have used our research since 2012.

See our Pega Platform vs. Temenos Quantum report.

See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.