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Pega Platform vs Ultimus Adaptive Business Process Management comparison

Pega and Ultimus are both solutions in the Business Process Management (BPM) category. Pega is ranked #4 with an average rating of 8.2, while Ultimus is ranked #61. Pega holds a 5.5% mindshare in BPM, compared to Ultimus’s 0.1% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 50% of Ultimus users who would recommend it.
Pega Platform
Read 82 Pega Platform reviews
  • 5,324 Views
  • 4,236 Comparison Views
91% willing to recommend
Ultimus Adaptive Business P...
Read 2 Ultimus Adaptive Business Process Management reviews
  • 127 Views
  • 71 Comparison Views
50% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 12, 2025

Pega Platform and Ultimus Adaptive Business Process Management compete in the business process management industry. Pega Platform leads in automation capabilities, while Ultimus shines in flexibility.

Features: Pega Platform offers strong automation, AI-driven decision-making, and intelligent task handling. Ultimus provides adaptable process modeling, extensive customization, and versatility for varying business demands.

Ease of Deployment and Customer Service: Pega Platform is cloud-based with strong support, ensuring seamless deployment. Ultimus offers both cloud and on-premise options, providing flexibility according to infrastructure needs with reliable customer service.

Pricing and ROI: Pega Platform may have higher setup costs but offers a favorable return on investment through automation efficiency. Ultimus has lower initial costs, delivering immediate benefits with flexible processes, making it a cost-effective choice for managing early expenses.

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To learn more, read our detailed Pega Platform vs. Ultimus Adaptive Business Process Management Report (Updated: April 2025).
Buyer's Guide
Pega Platform vs. Ultimus Adaptive Business Process Management
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)
Ultimus Adaptive Business P...
Ranking in Business Process Management (BPM)
61st
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.5%, down from 6.8% compared to the previous year. The mindshare of Ultimus Adaptive Business Process Management is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
Read full review
PS
Integrates well and helpful support
Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation. We have developed several processes here in the company, such as requests for change, request development, and buying processes. The tool allows you to modify the business rules without the need to modify the source code, the administrator can move the process one step to another without needing to be implemented in the logic of the automation, this can be done from the administration console Or with the integration EIK, there is a wide number of options for the administrator who gives you great flexibility in your administration.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"The product helps you to build faster."
"The user interface and the ease of developing the workflow for an application are valuable features."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"The solution is operating well overall."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"Pega is the leader in business process management solutions"
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
More Pega Platform pros
"Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation."
"Development is easy on the Ultimus platform."
 

Cons

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."
"The licensing costs are high, and the cost varies between clients."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
More Pega Platform cons
"Ultimus is not good at handling cash transactions. They should add a mobile application in the next release."
"We are looking for a feature that can resign and move the process from one step to another step."
 

Pricing and Cost Advice

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"The product pricing is considered reasonable compared to other solutions in the market."
"Pricing is good."
"I rate Pega BPM a seven out of ten."
"The licensing fees are based on the number of users."
"The pricing is pretty good, compared to other similar products."
"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."
"The price could be lower."
More Pega Platform pricing and cost advice
"Ultimus could stand to lower the price. Other tools are cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
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Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
See all answers
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
See all answers
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No data available
 

Product Reports

Buyer's Guide
Pega Platform
March 2025
Pega Platform reportDownload Pega Platform product report
Buyer's Guide
Business Process Management (BPM)
April 2025
Ultimus Adaptive Business Process Management reportDownload Ultimus Adaptive Business Process Management product report
 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?
  • Easy Implementation: Quick setup for fast project kick-off.
  • Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
  • Fast Prototyping: Enables rapid model creation and testing.
  • Unified Architecture: Streamlines operations across the platform.
  • Low-Code Environment: Facilitates swift application development.
  • Scalability: Supports growth and high-demand scenarios.
  • Real-Time Analytics: Provides immediate insights into operations.
  • Decision Automation: Automates standard decision-making processes.
  • Reusable Components: Encourages efficiency in development through component reuse.
What benefits do organizations find with Pega Platform?
  • Rapid Deployment: Quick launch of new processes saves time and resources.
  • Cost Efficiency: Reduces costs through automation and streamlined workflows.
  • Customer-Centric Solutions: Enhances customer experiences through integrated systems.
  • Improved Productivity: Automation frees up employee resources for other tasks.
  • Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

The Ultimus Adaptive Business Process Management (BPM) Suite is a seamlessly integrated Business Process Management Software solution to manage the complete lifecycle of key business processes.

Ultimus
 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Ministry of Education Oman, Perdue Farms, MEG Energy Corp., The National and University Library, Unilever
Buyer's Guide
Pega Platform vs. Ultimus Adaptive Business Process Management
April 2025
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