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Pentaho Business Analytics vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Pentaho Business Analytics enhanced efficiency and output but faced ROI calculation challenges compared to alternatives like QlikView and Tableau.
Sentiment score
5.8
Users report mixed ROI experiences with Salesforce Einstein Analytics, with satisfaction varying by team size and implementation phase.
 

Customer Service

Sentiment score
6.8
Pentaho receives mixed feedback on support, with strong community engagement but varying customer service and documentation quality.
Sentiment score
7.2
Salesforce Einstein Analytics customer service is well-regarded, offering quick and knowledgeable support, though some experience occasional delays.
 

Scalability Issues

Sentiment score
7.2
Pentaho scales well and fits organizational needs but may require admin expertise for complex environments and large data.
Sentiment score
7.7
Salesforce Einstein Analytics is praised for scalability in large enterprises, though costs may concern non-Salesforce CRM users.
 

Stability Issues

Sentiment score
6.6
Pentaho Business Analytics is generally stable but has occasional Java caching, RAM, and subprocess issues with large databases.
Sentiment score
8.2
Salesforce Einstein Analytics is stable and reliable, receiving high ratings for its mature, scalable, and glitch-free performance.
 

Room For Improvement

Pentaho needs user interface, reporting, and visualization enhancements, along with better debugging, metadata management, and cost-effective licensing.
Salesforce Einstein Analytics needs enhanced usability, mobile access, pricing transparency, and advanced customization to improve user experience and functionality.
Pentaho Business Analytics is hard to learn and not suited for initial users as it requires knowledge of operating systems, Java, and other technical skills.
 

Setup Cost

Pentaho's Community Edition is cost-free, while the Enterprise Edition, offering enhanced features, can cost up to $250,000 annually.
Salesforce Einstein Analytics offers enterprise solutions with pricing from $20 to $250 per user monthly, seen valuable yet costly.
Pentaho Business Analytics is priced similarly to other competitors such as QlikView and Tableau.
 

Valuable Features

Pentaho Business Analytics offers powerful ETL, user-friendly interface, customizable dashboards, and cost-saving, open-source analytics and reporting features.
Salesforce Einstein Analytics offers powerful, user-friendly tools for data analysis, CRM integration, and decision-making with AI-driven insights.
It is a stable product, and it can handle large datasets.
 

Categories and Ranking

Pentaho Business Analytics
Ranking in BI (Business Intelligence) Tools
20th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
44
Ranking in other categories
Cloud Operations Analytics (4th), Reporting (16th)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the BI (Business Intelligence) Tools category, the mindshare of Pentaho Business Analytics is 0.5%, down from 0.6% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.2%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Sayan König - PeerSpot reviewer
Flexible, easy to understand, and simple to set up
The repository should be improved. There should be the possibility to have versioning, to make it combinable with some Git repositories or something like that, to check out the processes and make sure it has a traceable history. The solution could really be improved. There are too many bugs in our version.
Parker Goodson - PeerSpot reviewer
Helpful consistent measurements, high availability, and scales well
When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.
report
Use our free recommendation engine to learn which BI (Business Intelligence) Tools solutions are best for your needs.
847,625 professionals have used our research since 2012.
 

Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
13%
Educational Organization
7%
Government
7%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
What is your experience regarding pricing and costs for Pentaho Business Analytics?
For those starting to use this tool, there is a free version available which is beneficial. The company also finds the pricing to be good.
What needs improvement with Pentaho Business Analytics?
The tool is very good, and yet it has some problems as it relies heavily on Java. The platform works with Java, and it has brought some issues to the company.
What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
Salesforce is working very rigorously on improvements with each release.
What is your primary use case for Salesforce Einstein Analytics?
I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.
 

Also Known As

Pentaho, Kettle, Hitachi Pentaho Business Analytics
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Cargo 2000 Lufthansa, Marketo, ModCloth, Cardiac Science, Telefonica, ExactTarget, Active Broadband Networks, and Brussels Airport.
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Pentaho Business Analytics vs. Salesforce Einstein Analytics and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.