Ping Identity Platform vs Tools4ever HelloID comparison

Ping Identity and tools4ever are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. Ping Identity is ranked #5 with an average rating of 8.2, while tools4ever is ranked #27. Ping Identity holds a 5.3% mindshare in IAMS, compared to tools4ever’s 1.2% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 100% of tools4ever users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,442 Views
1,905 Comparison Views

100% willing to recommend

Tools4ever HelloID

Read 4 Tools4ever HelloID reviews

544 Views
348 Comparison Views

100% willing to recommend

Ping Identity Platform

Tools4ever HelloID

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Ping Identity Platform and Tools4ever HelloID are prominent options in identity and access management solutions. Based on user feedback, Ping Identity Platform has the upper hand due to its comprehensive feature set and better customer service support.

Features: Ping Identity Platform offers advanced security protocols, seamless integration with other enterprise applications, and a comprehensive feature set. Tools4ever HelloID provides intuitive setup, easy management of user permissions, and ease of use.

Room for Improvement: Ping Identity Platform could enhance reporting capabilities, simplify configuration options, and improve user analytics. Tools4ever HelloID could expand depth of customization, improve third-party integrations, and enhance overall customization options.

Ease of Deployment and Customer Service: Ping Identity Platform's deployment is complex but supported by responsive customer service. Tools4ever HelloID offers a quicker deployment process but receives mixed feedback on customer service effectiveness.

Pricing and ROI: Ping Identity Platform has higher initial setup costs but delivers substantial ROI. Tools4ever HelloID is more cost-effective initially, providing a quicker ROI but focusing on essential features. Users find Ping Identity Platform suitable for large enterprises, while Tools4ever HelloID fits smaller organizations with budget constraints.

To learn more, read our detailed Ping Identity Platform vs. Tools4ever HelloID Report (Updated: August 2025).

Buyer's Guide

Ping Identity Platform vs. Tools4ever HelloID

August 2025

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Helped 867,497 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Access Management (4th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Tools4ever HelloID

Ranking in Single Sign-On (SSO)

20th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

27th

Average Rating

9.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Ping Identity Platform is 5.3%, down from 6.9% compared to the previous year. The mindshare of Tools4ever HelloID is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	5.3%
Tools4ever HelloID	1.2%
Other	93.5%

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Read full review

reviewer1188186

Works

A flexible solution for application management, and facilitated centralization of our IAM

We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"The solution is stable. We haven't experienced any bugs or glitches."

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."

"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."

"It is a scalable solution."

"It's pretty stable as a product."

"I work on the application onboarding process because we have multiple customers and get data from different sources."

"It provides ease of connecting all our devices."

More Ping Identity Platform pros

"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."

"Now we can easily control who has access to which client or client application."

"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."

"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."

Cons

"It has a long way to go until it is a cloud-based solution."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

"We had issues with the stability."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"Sometimes, there are issues with its stability."

"The management console needs to be improved. PingID should revise it."

More Ping Identity Platform cons

"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."

"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."

"I would like to have the built-in provisioning module improved."

"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."

"Ping offers flexible pricing that's not standardized."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"The product is costly."

"Ping Identity Platform is not very expensive."

"Ping Identity Platform is not an expensive solution."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"The tool is quite affordable."

More Ping Identity Platform pricing and cost advice

"Since HelloID is very reasonably priced, the return-on-investment is fast."

"In terms of costs and pricing, this solution is worth every penny."

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867,497 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

Manufacturing Company

Retailer

Outsourcing Company

18%

Government

11%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

No data available

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

Ask a question

Earn 20 points

Comparisons

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Compared 19% of the time

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Compared 8% of the time

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Compared 8% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 8% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 7% of the time

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Microsoft Entra ID vs Tools4ever HelloID

Compared 36% of the time

OneLogin by One Identity vs Tools4ever HelloID

Compared 14% of the time

Imprivata OneSign vs Tools4ever HelloID

Compared 13% of the time

Okta Workforce Identity vs Tools4ever HelloID

Compared 13% of the time

Microsoft Entra External ID vs Tools4ever HelloID

Compared 9% of the time

More Tools4ever HelloID Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

August 2025

Download Ping Identity Platform product report

Buyer's Guide

Identity and Access Management as a Service (IDaaS) (IAMaaS)

August 2025

Download Tools4ever HelloID product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

HelloID

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Tools4ever HelloID, known for its user-friendly design, simplifies Single Sign-On and access management. It integrates with systems like Microsoft and Azure AD, streamlining application access and providing multi-factor authentication for improved security.

Tools4ever HelloID enhances efficiency with its streamlined Single Sign-On solution, enabling seamless access management for users across multiple systems. Its ease of use allows both specialists and non-specialists to navigate effectively. The platform supports service and application requests through a unified portal, integrating multi-factor authentication with authenticator apps for secure logins. Organizations benefit from Service Automation, which features dynamic forms and approval workflows. Provisioning features support user-specific access requests, while temporary access accommodates time-sensitive tasks. However, there is a demand for better HR system integration for provisioning and improvements in built-in provisioning with systems like AFAS. Users also seek HelloID's expansion to include support for native Android apps and streamlined management of multiple client environments.

What are the key features of Tools4ever HelloID?

Single Sign-On: Streamlines web application access, integrating systems like Microsoft AD and Azure AD.
Service Automation: Offers dynamic forms and automated approval workflows for service requests.
User Provisioning: Supports user-specific access requests and temporary access solutions.
Multi-Factor Authentication: Enhances security with easy integration of authenticator apps.

What benefits should users expect from reviews?

Enhanced Efficiency: Reduces repetitive tasks for service desks and facilitates access management.
Improved Security: Seamless AD account logins with MFA integration.
Streamlined Support: Enables smooth client support through shared portals without additional logins.

Tools4ever HelloID is implemented across various industries, offering tailored solutions for sectors like education and healthcare that require robust access management. Educational institutions benefit from simplified student access to learning applications, while healthcare organizations utilize HelloID for secure access to patient information systems.

tools4ever

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Willis Independent School District, David Douglas School District

Buyer's Guide

Ping Identity Platform vs. Tools4ever HelloID

August 2025

Free Report: Ping Identity Platform vs. Tools4ever HelloID

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We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.