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Ping Identity Platform vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Number of Reviews
28
Ranking in other categories
Authentication Systems (5th), Data Governance (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
23rd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
26th
Average Rating
9.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Dilip Reddy - PeerSpot reviewer
Jul 15, 2024
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.
Sep 12, 2019
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and our customers. It helps us manage all access to our applications. In our situation, we have a HelloID portal and our clients also have a HelloID portal. When our clients need support, our employees are able to access the client portal without the need to log in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is multifactor authentication."
"It is a very stable solution."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"People use the solution to secure their applications and authenticate particular processes."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"Now we can easily control who has access to which client or client application."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
 

Cons

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"We had issues with the stability."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"PingID would benefit from a better user interface for integration."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"I would like to have the built-in provisioning module improved."
 

Pricing and Cost Advice

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"The product is costly."
"Ping offers flexible pricing that's not standardized."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The pricing is neither too expensive nor too cheap."
"In terms of costs and pricing, this solution is worth every penny."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
19%
Government
11%
Educational Organization
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
HelloID
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Willis Independent School District, David Douglas School District
Find out what your peers are saying about Ping Identity Platform vs. Tools4ever HelloID and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.