We performed a comparison between Ping Identity Platform and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The most valuable feature is multifactor authentication."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It is a scalable solution...It is a stable solution."
"The solution is stable. We haven't experienced any bugs or glitches."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"It is very scalable. We have a very large customer base: 75 million customers."
"Symantec Siteminder Is both scalable and stable."
"As our identity model continues to mature, probably the Federation is most valueable."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"Ease of use is very good, for administrating it. It's very well known."
"We almost never have outages nor see slowdowns."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"PingID would benefit from a better user interface for integration."
"It has a long way to go until it is a cloud-based solution."
"The solution should allow for better integration with other platforms and the UBT."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"The support could be faster."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"I'd like to see a rework of the user directory configuration."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
Ping Identity Platform is ranked 3rd in Single Sign-On (SSO) with 19 reviews while Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews. Ping Identity Platform is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Ping Identity Platform is most compared with Microsoft Entra ID, ForgeRock, Microsoft Active Directory, SailPoint Identity Security Cloud and RSA SecurID, whereas Symantec Siteminder is most compared with ForgeRock, Okta Workforce Identity, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our Ping Identity Platform vs. Symantec Siteminder report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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