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Prisma Access by Palo Alto Networks vs Versa Unified Secure Access Service Edge (SASE) Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (12th), Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (12th)
Prisma Access by Palo Alto ...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd)
Versa Unified Secure Access...
Ranking in Secure Access Service Edge (SASE)
14th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (8th), WAN Edge (10th)
 

Mindshare comparison

As of February 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.5%, up from 1.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 17.9%, down from 19.7% compared to the previous year. The mindshare of Versa Unified Secure Access Service Edge (SASE) Platform is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.
PriyankDubey - PeerSpot reviewer
A flexible, stable and scalable solution
I don't have issues with the hardware, as the requisite capacity is visible in the data sheets. All the details in the data sheets are accounted for. But, I find myself confused when it comes to combining this with the software. I have not come across documentation on the Versa website which would provide information about the parameters for selecting the appropriate license. For this we are assisted by the solution's design engineer and the Versa team. I do what I can as a project manager and make the best suggestions I am capable of concerning the competition. Future releases should contain AI for the voice feature. SSL VPN is lacking in the solution. I wish to see this in the near future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Our primary use case for this product is DLP,"
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"The setup is relatively straightforward."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The solution also provides traffic analysis, threat prevention, URL filtering, and segmentation. That combination is important because it enhances the protection and makes the traffic more secure. It also keeps things more up-to-date, enabling us to deal with more of the current threats."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"There are great security and ops features without the need for having a different box for security."
"Our customers are very satisfied with this solution. They have not mentioned any areas for improvement."
"Overall, it's nice and very user friendly. That's what makes it so successful. They give you complicated features but with a very simple user interface, and that's been a big success for them."
"I like all the features. We utilize different LAN, bandwidth transferring, bandwidth balancing, and mappings. We use it as a centralized solution, and use the same product at all our locations."
"It's very powerful, especially for engineering teams."
"This integration between SASE and SD-WAN is beneficial, as we have tested it with various customers."
"The necessary enhancement pertains to the controller segment, specifically addressing the issue of frequent flapping when a link is left. In the case of Versa Unified, if a link experiences frequent flapping within an entire branch, it triggers instability. Hence, it is imperative that the overall routing system is not contingent solely upon the active dial branches."
"The flexibility is a great feature."
 

Cons

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The dashboards for local use could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"The frequency of updates could be reduced."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"We've had the odd occasional stability issue with software upgrades."
"The web interface can be improved."
"The solution's current customer support is not that good. So, they need to improve that. Also, the solution's UI is quite complex, so they need to simplify it."
"With the pandemic and changing work models, it would be ideal if the product more accessibility options or more diversity within the solution itself."
"The UTM features can be improved. It should offer better functionality."
"The VPN feature is relatively new. It came out two releases ago, and they're still fixing that up."
"Certainly, there are areas that require enhancement, and the current focus is on improvements. Presently, I believe that the emphasis should be on enhancing user interface (UI) features, particularly over end devices. The issue arises when attempting to log in to Versa from other devices, as the UI is not device-specific. Consequently, guiding someone to log in to Versa antivirus becomes challenging. Despite the absence of issues on the website, the lack of a login scope impedes graphical representation of user data or databases. Since work databases support only a limited range of features, I recommend augmenting features for end devices to address these limitations."
"The interface could be simpler."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"It's pricey, it's not cheap. But you get what you pay for."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"Compared to other products, the price is slightly high."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"I find Versa a little more expensive than VMware in terms of remote access and secure web gateway elements."
"It is not very expensive because of the white box support. Its hardware is much cheaper than other products. With the support for x86 and white box, it is one of the most cost-effective platforms that are currently available."
"The price is expensive but it makes sense for the market."
"Price wise, it's more expensive than is the competition. I would give pricing a rating of three out of five."
"We provide subscriptions for our customers on a yearly, not monthly, basis."
"While I cannot provide too much commentary on the price, I feel it to be fair for the moment."
"It is neither cheap nor expensive. I rate the pricing a five out of ten on a scale where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The pricing is on the higher side, rating it around eight to nine out of ten. While it is justified for its value, th...
What do you like most about Versa FlexVNF?
Versa is a good centralized solution, where you're setting up your infrastructure in a data center type thing.
What is your experience regarding pricing and costs for Versa FlexVNF?
Both Versa and VMware are cheap in terms of the router. I find Versa a little more expensive than VMware in terms of ...
What needs improvement with Versa FlexVNF?
We've had the odd occasional stability issue with software upgrades, etcetera. They don't support certain other third...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
Versa FlexVNF, FlexVNF, Versa Titan
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
CenturyLink, RCN Business, Colt Technology Services
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Versa Unified Secure Access Service Edge (SASE) Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.