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Prisma Access by Palo Alto Networks vs Versa Unified Secure Access Service Edge (SASE) Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (11th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th)
Prisma Access by Palo Alto ...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd)
Versa Unified Secure Access...
Ranking in Secure Access Service Edge (SASE)
14th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (9th), WAN Edge (10th)
 

Mindshare comparison

As of March 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.6%, up from 1.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 17.5%, down from 19.6% compared to the previous year. The mindshare of Versa Unified Secure Access Service Edge (SASE) Platform is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.
PriyankDubey - PeerSpot reviewer
A flexible, stable and scalable solution
I don't have issues with the hardware, as the requisite capacity is visible in the data sheets. All the details in the data sheets are accounted for. But, I find myself confused when it comes to combining this with the software. I have not come across documentation on the Versa website which would provide information about the parameters for selecting the appropriate license. For this we are assisted by the solution's design engineer and the Versa team. I do what I can as a project manager and make the best suggestions I am capable of concerning the competition. Future releases should contain AI for the voice feature. SSL VPN is lacking in the solution. I wish to see this in the near future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this product is DLP,"
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Technical support is pretty sharp and very responsive."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."
"The performance is good."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"The most valuable aspects of the solution are the next-generation firewall features and geo-blocking capabilities."
"The most valuable features are the main steering and the firewall. The security features and SD-WAN features are also quite good."
"Overall, it's nice and very user friendly. That's what makes it so successful. They give you complicated features but with a very simple user interface, and that's been a big success for them."
"Their dashboard is also a good point for us and the customer. The solution is very clean and easy."
"Our organization finds the application routing features extremely useful."
"Versa is a good centralized solution, where you're setting up your infrastructure in a data center type thing."
"This integration between SASE and SD-WAN is beneficial, as we have tested it with various customers."
"It's very powerful, especially for engineering teams."
 

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Its pricing could be better."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The reporting feature needs improvement."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"File integrity monitoring would be very advantageous as an additional feature."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."
"Lacks a hybrid model which has API plus in-line security."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"The smaller units lack a lot of functionality."
"The solution's current customer support is not that good. So, they need to improve that. Also, the solution's UI is quite complex, so they need to simplify it."
"With the pandemic and changing work models, it would be ideal if the product more accessibility options or more diversity within the solution itself."
"Future releases should contain AI for the voice feature."
"The solution lacks a mobile version where small, manageable platforms can be developed."
"The cost of Versa Unified Secure Access Service Edge (SASE) is higher than other solutions available in the market."
"I heard about them for the first time just before I started working on Versa. They do have blogs for information, but they could publicize more about the documentation and architecture. It doesn't seem to have that much exposure, and they should work on their customer base more."
"Another thing that should be improved in Versa are their firewall features."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"I'm still comparing, but the solution is quite expensive."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"They price their products using credit modules."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"We have to pay additional costs for maintenance and support services."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"The price is expensive but it makes sense for the market."
"It is neither cheap nor expensive. I rate the pricing a five out of ten on a scale where one is cheap and ten is expensive."
"While I cannot provide too much commentary on the price, I feel it to be fair for the moment."
"I find Versa a little more expensive than VMware in terms of remote access and secure web gateway elements."
"Price wise, it's more expensive than is the competition. I would give pricing a rating of three out of five."
"It is not very expensive because of the white box support. Its hardware is much cheaper than other products. With the support for x86 and white box, it is one of the most cost-effective platforms that are currently available."
"We provide subscriptions for our customers on a yearly, not monthly, basis."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
13%
Government
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The pricing is on the higher side, rating it around eight to nine out of ten. While it is justified for its value, th...
What do you like most about Versa FlexVNF?
Versa is a good centralized solution, where you're setting up your infrastructure in a data center type thing.
What is your experience regarding pricing and costs for Versa FlexVNF?
Both Versa and VMware are cheap in terms of the router. I find Versa a little more expensive than VMware in terms of ...
What needs improvement with Versa FlexVNF?
We've had the odd occasional stability issue with software upgrades, etcetera. They don't support certain other third...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
Versa FlexVNF, FlexVNF, Versa Titan
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
CenturyLink, RCN Business, Colt Technology Services
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Versa Unified Secure Access Service Edge (SASE) Platform and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.