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Proofpoint Threat Response vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Proofpoint Threat Response
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Security Incident Response (6th)
Splunk SOAR
Average Rating
8.2
Number of Reviews
43
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Proofpoint Threat Response is designed for Security Incident Response and holds a mindshare of 12.0%, up 8.3% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 8.8% mindshare, down 9.8% since last year.
Security Incident Response
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Giuseppe Sgroi - PeerSpot reviewer
Jul 24, 2024
Blocks potential spam emails efficiently and integrates well with our security framework
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails The platform's most valuable include the ability to check emails and block potential spam. The platform's technical support services and pricing need…
Ryan Plas - PeerSpot reviewer
Jun 12, 2024
Offers playbook automation that helps reduce the manual and tedious work for users
When it comes to Splunk SOAR's ability to provide end-to-end visibility into our company's cloud-native environment, I would say that we are not using the cloud portions of it. I don't know if that's super relevant to what we are doing in our organization. I am 100 percent sure that Splunk SOAR helped reduce your mean time to resolve, but I don't have any metrics on hand but I know it has dramatically decreased. The tool has helped with the business resilience part. I think having it as a platform has been a solid portion of the product that we offer to people. Spunk SOAR has definitely saved my time in alert triage. When some of the tedious enrichment and lookup stuff happens, the analyst doesn't have to deal with such areas, and they can just jump in and see relevant data all in one pane of glass, which has been super helpful for speeding things up. The unified platform helps consolidate networking, security, and IT observability tools. The consolidation of tools impacts our organization as it just helps focus the SOC analyst on a single unified place to find information. It helps keep things streamlined and regular so they know where to look for certain stuff they want. It really helps people with training. It is a really easy tool to onboard people into because everything is right there in the product itself. The product is really great. I would love to see more SOAR innovation going into the tool, especially the on-premises version since it is what we use in our company. I feel the tool needs to encourage continuous improvements, but as a product itself, my company is really happy with the solution. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's most valuable include the ability to check emails and block potential spam."
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules."
"Support is very responsive."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"The most valuable features are the Splunk SOAR apps and playbooks."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"My understanding is the initial setup isn't too hard."
"Its ability to integrate with other systems and applications in our environment is pretty easy. Sometimes if we see any complexity we try to involve a consultant to help us. Everything is through the built-in app. Splunk can connect to any assets through the built-in app. It could be in a platform, firewalls, or endpoints. It's easy if it's an app integration."
 

Cons

"Has some quirks."
"The interface within Threat Response could be made simpler."
"The on-premise version doesn't scale well for large companies."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"The platform's technical support services and pricing need improvement."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"It would be ideal if we could automate processes even more."
"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."
"Unfortunately, not all of our analysts are iPhone users or iOS users. The mobile app is only supported on iOS. Our analysts who have Android do not have that benefit. That would be a nice thing to have so that we can have it across the board and not just for iOS."
"The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats."
"There is a lot of room for improvement with the UI."
"The UI can be more customizable for the clients."
"Some of the training materials are on a basic level."
 

Pricing and Cost Advice

"The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as Abnormal Security can be much more expensive than Proofpoint Threat Response."
"It's quite affordable to have it with this much functionality and ease to administrate."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"The cost is high and the licensing is on an annual basis."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"The tool is not cheap."
"Splunk SOAR is more expensive compared to other options for SOAR."
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Top Industries

By visitors reading reviews
Healthcare Company
19%
Financial Services Firm
14%
Energy/Utilities Company
12%
Computer Software Company
11%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
12%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Proofpoint Threat Response?
The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use t...
What is your experience regarding pricing and costs for Proofpoint Threat Response?
I have a vague idea because I don't know what others are charging. But we felt that putting up with the pains and having to spend more time keeping it running than we expected is still better than ...
What needs improvement with Proofpoint Threat Response?
The platform's technical support services and pricing need improvement.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all ...
What needs improvement with Splunk Phantom?
The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginne...
 

Also Known As

No data available
Phantom
 

Learn More

 

Overview

 

Sample Customers

University of Waterloo, Akorn, Fenwick and West LLP
Recorded Future, Blackstone
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response. Updated: November 2024.
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