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PRTG Network Monitor vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
PRTG Network Monitor's support is generally effective, though email-only support and first-level knowledge can lead to delays.
No sentiment score available
The setup process is well-documented, making it easy to deploy.
 

Room For Improvement

Sentiment score
3.9
PRTG Network Monitor needs improvements in cost, usability, monitoring capabilities, integration, performance, reporting, and support to enhance user experience.
Sentiment score
4.4
Spiceworks needs improvements in monitoring, performance, reporting, user interface, and automation to meet enterprise expectations.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
 

Scalability Issues

Sentiment score
8.0
PRTG Network Monitor is scalable and flexible for large environments but may face hardware and cost limitations at high scales.
No sentiment score available
On a scale of one to ten, scalability is rated as 9.5.
 

Setup Cost

Sentiment score
6.4
PRTG Network Monitor offers reasonable pricing for enterprises but can become costly in larger environments; perpetual licenses offer savings.
No sentiment score available
Pricing is by the number of devices, not by sensor.
 

Stability Issues

Sentiment score
6.9
PRTG Network Monitor is stable and reliable, though occasional issues arise from exceeding sensor limits or specific configurations.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
PRTG Network Monitor is praised for quick setup, scalability, user-friendly interface, cost-efficiency, and comprehensive monitoring features with flexible integration.
Sentiment score
8.5
Spiceworks provides free, user-friendly IT management with features like help desk, inventory, remote monitoring, and community support for SMBs.
The pricing is affordable compared to SolarWinds.
 

Categories and Ranking

PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
100
Ranking in other categories
Network Monitoring Software (5th), Cloud Monitoring Software (8th)
Spiceworks
Ranking in IT Infrastructure Monitoring
47th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Asset Management (11th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of PRTG Network Monitor is 4.5%, down from 5.5% compared to the previous year. The mindshare of Spiceworks is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
Hassan Zia - PeerSpot reviewer
Good low-cost service desk system, but lacks in automation workflows and categorization
One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me. There are also several other automation features in ServiceDesk that are not present in Spiceworks. Another feature that I have always wanted in Spiceworks is categorization. Let's suppose that I select a certain piece of software within Spiceworks, and I want to see the subcategories, Spiceworks should be able to auto-populate those subcategories. This is unfortunately not possible within Spiceworks at the moment.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
Computer Software Company
16%
Financial Services Firm
10%
University
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is harshly increased, from $4,000 last year to $99,000 now, with no additional features added. This is unbearable.
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
 

Comparisons

 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about PRTG Network Monitor vs. Spiceworks and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.