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PRTG Network Monitor vs Wireshark comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Network Monitor
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (8th), Cloud Monitoring Software (8th)
Wireshark
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
63
Ranking in other categories
Network Troubleshooting (3rd)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. PRTG Network Monitor is designed for Network Monitoring Software and holds a mindshare of 4.2%, down 5.0% compared to last year.
Wireshark, on the other hand, focuses on Network Troubleshooting, holds 13.2% mindshare, up 12.2% since last year.
Network Monitoring Software
Network Troubleshooting
 

Featured Reviews

Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.
Vijay Duggal - PeerSpot reviewer
Provides detailed traffic analysis and helps troubleshoot issues
There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The real-time monitoring and alerting are its most valuable features."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"The most valuable feature is the ability to span multiple technologies and multiple vendors."
"PRTG Network Monitor is easy to set up."
"We like the alerting system, the SNMP monitoring and the customization of the bandwidth."
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"Packet-capture files can be hard to use due to their size. Wireshark has a tool called tshark that can parse the files with out opening them so that you can take large captures, say 2-10GB, and return only relevant information."
"What's best about Wireshark is that it doesn't require installation. It supports cards and monitoring permissions and is sufficient for appending and capturing activities. You won't need to install other tools to use Wireshark, so this saves you time. You can capture packets at any time from your laptop through Wireshark."
"The solution is easy to install and use."
"It has a good syntax to put the commands in and get information out of."
"The strongest feature of this solution, is the ability it gives us to carry out deep-packet inspections on our network, particularly when a function isn't performing as it should."
"It is a stable product. I would rate the stability a ten out of ten."
"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case."
"The drill-down available for packet analysis is great. It gives a network security engineer insight into what is going on at the packet level and enables better troubleshooting."
 

Cons

"This product can be improved by updating the net flow interface. The one that is in place works – I can get all the information I need from it – but it is a little bit clunky."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times."
"The technical support service should be improved."
"PRTG Network Monitor should provide syslog monitoring since it is not available at this time."
"I have not used Wireshark to an advanced point where I could provide a detailed opinion on improvements needed."
"Wireshark is similar to an OS defense tool, meaning that it runs on an OS such as Ubuntu and Fedora, but I'm unsure if it's compatible with Windows or if it's a straightforward process to run it on Windows. Right now, my team needs to run Wireshark from a dongle to use it, so it's an OS-dependable tool, and that's an area for improvement. I was unable to use Wireshark on Windows, and I couldn't capture it, as I'm unsure how to configure the wireless card into monitoring mode on Windows. The process was straightforward on Linux, but it wasn't the case on Windows OS. It seems Wireshark isn't compatible with all OS. For example, you can analyze the log, and you can analyze it on the Windows server, but you can't do a capture in Windows. Configuring Wireshark for Windows isn't as easy as configuring it for Linux."
"We would like the product to be developed so that it doesn't rely on internet access for installation. We would like to see all of the components required to be integrated into the installer."
"Wireshark could be improved by adding more monitoring features."
"The product is great but I wish there were more of an emphasis on the command line tools."
"The Wireshark search function shows green for a correct search and red for an incorrect search. If there were a way to provide a description about what a search - and the similar ones which are available - can do, while a person is typing it, it would make the product easier to use and simultaneously decrease the learning curve."
"We'd like to be able to extract the output into an Excel table."
"Big trace files (more than 1,000,000 packets) can be slow, but then you can use "TraceWrangler" (also free) to help with slicing and dicing the data."
 

Pricing and Cost Advice

"It's a cost-efficient tool."
"We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."
"The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
"On a yearly basis, I believe it's between £1,200 and £1,500."
"The pricing is comparable."
"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."
"We are satisfied with the price."
"The price of PRTG Network Monitor is reasonable."
"We are using a freeware version of this solution, so there are no licence costs involved."
"We're using the free version of Wireshark."
"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"
"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."
"I am using the free version of this solution."
"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."
"Wireshark is open source and gives great value and functionality to the network investigation."
"It is free."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
8%
Government
5%
Financial Services Firm
5%
University
11%
Computer Software Company
11%
Government
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Comversion, ADP, Talbots
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