Quest KACE Systems Management Appliance (SMA) vs Trend Vision One Endpoint Security comparison

Quest KACE Systems Management Appliance (SMA) vs. Trend Vision One Endpoint Security

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Helped 814,485 peers since 2012

Categories and Ranking

Quest KACE Systems Manageme...

Ranking in Endpoint Compliance

7th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Configuration Management (14th), Patch Management (7th)

Trend Vision One Endpoint S...

Ranking in Endpoint Compliance

3rd

Average Rating

8.2

Number of Reviews

129

Ranking in other categories

Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th)

Mindshare comparison

As of October 2024, in the Endpoint Compliance category, the mindshare of Quest KACE Systems Management Appliance (SMA) is 4.1%, up from 2.1% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 13.3%, down from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Compliance

Featured Reviews

Fernando Cezario

Level 2 Support at Tigs

Jan 25, 2024

Helpful for IT asset management and offer a good dashboard

I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.

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Infosc Ann

Information Security Specialist at Ministry of Education Computer Center

Feb 7, 2024

We can get consolidated logs of suspicious objects and malware attacks in a single console

I like Vision Central. We can manage all the Trend Micro products from one console. Vision One protects against zero-day attacks. It has a feature where it identifies suspicious objects and traffic. We believe it's easy to learn. We perform cross-layer detection, threat hunting, and investigation from a single console. This capability is essential. We have 15-point IPS, DDI, and all these different security products that we can manage from one console. One Endpoint Security gives us end-to-end visibility. We can forward all the logs to the same solution and interact with the SOC team immediately. We get an alert about any suspicious objects or abnormal behavior, enabling us to take immediate action.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."

"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."

"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."

"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."

"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."

"We can get the majority of what we need with this product and do not have to spend money on something else."

"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."

More Quest KACE Systems Management Appliance (SMA) pros

"The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."

"It's easy to use and used to be a very good solution."

"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable."

"It's a stable solution, to date we have not had any issues."

"Its ability to detect ransomware and malware is the most valuable. Its protection is also good."

"Its database is better than most of the endpoint protection solutions."

"The product has proven to be very flexible over the years that we have had it."

"This solution protects us from virus attacks before they affect the organization."

More Trend Vision One Endpoint Security pros

Cons

"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."

"It could be designed a little bit more intuitively in terms of administration."

"There is always room for improvement. However, the system does most of what we need at this moment."

"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."

"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."

"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."

"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."

"We'd love to see support for larger dependencies in the scripting feature."

More Quest KACE Systems Management Appliance (SMA) cons

"The cost could be improved."

"We had issues with our system integrator who didn't have enough experience with Trend Micro. There aren't many enterprise customers in our country who use Trend Micro on the level that we are using it, so it might be a little too complex for them. Trend Micro is typically used in small companies that do not need all the advanced features that we are looking for. The integrators don't have experience deploying these features. The scope is broad, but Microsoft Defender is simpler."

"There is room for improvement in the behavior filtering and control of Trend Micro."

"The application and web controls have room for improvement."

"Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."

"We have to manually log in to the machines and give them an update command."

"The time required for Apex One to notify us of detection in the central console should be reduced."

"The solution could be more proactive by using AI to assess the production landscape and compete with other products."

More Trend Vision One Endpoint Security cons

Pricing and Cost Advice

"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."

"It may be more expensive, but you get what you pay for."

"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."

"There are no costs in addition to the standard licensing fees."

"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."

"The pricing and licensing are good. It's worth it."

"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."

"We buy consulting fees from Software Factory, then we pay extra for it."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

"Opting for cloud solutions can provide a more cost-effective and efficient alternative, with fewer dependencies on physical setups and unexpected costs associated with on-premises tasks."

"Its price is reasonable compared to other solutions."

"Apex One has a high cost."

"There is an annual license."

"Its pricing was good. It is very competitive with all the other vendors."

"The license fee for 300 users is approximately $2,000 USD and $500 USD for the implementation cost."

"The price is very good compared to other products."

"Licensing fees are paid on a yearly basis."

More Trend Vision One Endpoint Security pricing and cost advice

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814,485 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

University

12%

Government

10%

Financial Services Firm

Educational Organization

49%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Quest KACE Systems Management?

KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...

What is your experience regarding pricing and costs for Quest KACE Systems Management?

It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.

What needs improvement with Quest KACE Systems Management?

Easier integration would be beneficial.

What's the difference between Trend Micro Deep Security and Trend Micro Apex One?

Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...

What do you like most about Trend Micro Apex One?

It is updated automatically without much intervention from our side. We can also get some reports easily.

What is your experience regarding pricing and costs for Trend Micro Apex One?

Pricing could be improved as it's a little bit expensive.

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Product Reports

Quest KACE Systems Management Appliance (SMA)

Download Quest KACE Systems Management Appliance (SMA) product report

Quest KACE Systems Management Appliance (SMA) report

Trend Vision One Endpoint Security

Download Trend Vision One Endpoint Security product report

Trend Vision One Endpoint Security report

Also Known As

Dell KACE Systems Management

Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan

Learn More

Quest Software

Trend Micro

Overview

Quest KACE Systems Management Appliance is a comprehensive endpoint and service desk management platform. It supports IT operations with functionalities such as ticketing, patch management, software deployment, and asset management.

KACE provides robust automation for managing software distribution and patch tasks. Organizations depend on it for security updates, system compliance, and centralized control over diverse devices. Integration with tools like Bomgar and ServiceNow enhances its remote support capabilities, while its intuitive interface streamlines IT processes, increasing productivity. Managing thousands of endpoints, it supports accreditation compliance and reports on system status and security.

What are the key features of Quest KACE SMA?

Automation: Streamlines software deployment and patch management.
Asset Management: Offers comprehensive inventory controls.
Integration: Compatible with Bomgar and ServiceNow for enhanced remote support.
System Deployment: SDA simplifies deployment across multiple machines.
Intuitive Interface: Facilitates IT task management from a single pane.

What benefits and ROI should users look for?

Increased Productivity: Simplifies IT tasks, optimizing resources.
Centralized Control: Manages a wide range of devices from one interface.
Security Compliance: Ensures systems are updated and compliant.
Enhanced Support: Improved remote support through integrations.
Reporting Capabilities: Provides insights into IT operations and status.

Quest KACE Systems Management Appliance is implemented across industries needing robust IT management solutions such as healthcare for compliance and security, education for asset tracking, and corporate enterprises for efficient IT operations. Its multifunctional nature caters to diverse industry requirements, enhancing communication and data management.

Trend Micro Apex One offers advanced threat protection, endpoint detection and response, and malware safeguarding. Key features include robust antivirus, behavior monitoring, vulnerability assessment, and a centralized management console. Organizations benefit from improved efficiency, productivity, and strategic insights, enhancing overall security and operational workflows.

Sample Customers

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST

Quest KACE Systems Management Appliance (SMA) vs. Trend Vision One Endpoint Security