Trend Vision One Endpoint Security and Quest KACE Systems Management Appliance (SMA) are key players in enterprise security and systems management, respectively. Trend Vision One gains an edge with its comprehensive threat protection, whereas Quest KACE stands out with strong asset and patch management capabilities.
Features: Trend Vision One Endpoint Security is noted for its user-friendly installation and web console, offering robust threat protection and vulnerability scanning. It integrates seamlessly with other Trend Micro solutions. Quest KACE excels in asset management, patch management, and software deployment, facilitating efficient device management with advanced scripting and automation features.
Room for Improvement: Trend Vision One could improve its AI features and unify its management console. Challenges include resource usage and performance issues, with room for better reporting and customer support. Quest KACE's interface can be more intuitive, and it faces complexities in patch management. Enhancing ease of use for technical tasks and improving support responsiveness is essential.
Ease of Deployment and Customer Service: Trend Vision One offers flexible deployment across various environments but has inconsistent support with variable response times. Quest KACE, often used on-premises, provides straightforward deployment for smaller setups but can be challenging in larger environments. Support experiences vary, with some reporting issues in resolution times.
Pricing and ROI: Trend Vision One offers competitive pricing plans based on user count, providing extensive functionality. Although considered expensive, it delivers on comprehensive protection. Quest KACE matches market pricing, offering value through improved device management and process streamlining. It can be costly for smaller organizations, but users note significant ROI through reduced manual efforts.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
The customer service is very good, providing quick customer support in Spanish.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
The pricing is very high, despite the solution’s capabilities.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
Trend Vision One Endpoint Security delivers comprehensive antivirus, data protection, and device management. It offers robust threat detection and is deployable on-premises or via the cloud, making it versatile for endpoint security across organizations.
Emphasizing reliable endpoint security, Trend Vision One guards workstations and servers with extended detection and response features. Its machine learning-driven threat detection offers protection from malware and viruses, including zero-day threats. With seamless updates and automation, it minimizes administrative burdens, making deployment efficient. Criticisms include high resource use during scans and integration complexities, with calls for improved data loss prevention and better encryption. Users see the need for enhanced Linux support and quicker security updates.
What features define Trend Vision One Endpoint Security?In the finance sector, Trend Vision One is implemented for robust data protection and regulatory compliance. Healthcare providers rely on it for protecting sensitive patient information from cyber threats. Retailers use it for safeguarding payment systems and customer data against breaches, ensuring uninterrupted business operations.
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