RSA Authentication Manager vs UserLock comparison

RSA and IS Decisions are both solutions in the Authentication Systems category. RSA is ranked #13 with an average rating of 9.5, while IS Decisions is ranked #20. RSA holds a 1.8% mindshare in AS, compared to IS Decisions’s 1.1% mindshare. Additionally, 100% of RSA users are willing to recommend the solution, compared to 100% of IS Decisions users who would recommend it.

RSA Authentication Manager

Read 12 RSA Authentication Manager reviews

869 Views
800 Comparison Views

100% willing to recommend

UserLock

Read 2 UserLock reviews

757 Views
593 Comparison Views

100% willing to recommend

RSA Authentication Manager

UserLock

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 11, 2024

RSA Authentication Manager and UserLock are two leading products in the authentication and access management space. While RSA Authentication Manager is praised for its comprehensive security features, UserLock is recognized for its ease of use and management efficiency.

What features are offered by RSA Authentication Manager in comparison to UserLock?

RSA Authentication Manager offers robust multi-factor authentication, high-level security protocols, and centralized management. UserLock features real-time monitoring, simpler user management, and ease of access.

What areas of improvement can be found in RSA Authentication Manager in comparison to UserLock?

RSA Authentication Manager has room for improvement in terms of complexity of configuration, streamlining setup procedures, and enhancing user interfaces. UserLock could expand integration capabilities, improve scalability, and offer more advanced reporting tools.

How is the ease of deployment and customer service of RSA Authentication Manager in comparison to UserLock?

RSA Authentication Manager's deployment process is intricate, requiring significant technical expertise; its customer service is good, but has room for enhanced support. UserLock's deployment is straightforward with higher user satisfaction due to its responsive support team.

What setup costs and ROI can be seen with RSA Authentication Manager in comparison to UserLock?

RSA Authentication Manager is a higher initial investment, with potential long-term benefits, but users often question the upfront costs. UserLock is highlighted for its affordability and quicker ROI, making it a more attractive option for budget-sensitive users.

To learn more, read our detailed RSA Authentication Manager vs. UserLock Report (Updated: March 2025).

Buyer's Guide

RSA Authentication Manager vs. UserLock

March 2025

Download the complete report

Helped 845,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

RSA Authentication Manager

Ranking in Authentication Systems

13th

Average Rating

8.4

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

UserLock

Ranking in Authentication Systems

20th

Average Rating

10.0

Number of Reviews

Ranking in other categories

Access Management (25th)

Mindshare comparison

As of April 2025, in the Authentication Systems category, the mindshare of RSA Authentication Manager is 1.8%, down from 2.0% compared to the previous year. The mindshare of UserLock is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

Akinwale Sekiteri

Managing Partner at Teksphere Global Services Limited

A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support

I highly recommend it because when you compare RSA with other products, it has consistently stood out. In the past, one area where people encountered challenges was in terms of price flexibility, but it significantly improved. You can now negotiate, discuss terms, and work with it to achieve a pricing arrangement that suits your needs, and if they recognize you as a loyal customer, they are more than willing to accommodate your requirements and reach mutually agreeable terms. Overall, I would rate it around nine out of ten when considering factors like durability, data performance, scalability, integration, and security, and excels in these areas.

Read full review

Bill H.

Information Technology at City Of Keizer

Affordable, easy to use, and integrates well with Active Directory

The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single sign-on feature is the most important."

"I have found RSA Authentication Manager to be scalable."

"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."

"It is a stable solution. I would rate the stability a nine out of ten."

"Easy setup, deployment, and integration in different infrastructures, including virtual ones."

"The most valuable feature is the SecurID."

"It is a good solution for token identification."

"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."

More RSA Authentication Manager pros

"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."

"The most valuable features are two-factor authentication and real-time logon monitoring."

Cons

"We found technical support was not very responsive to our requests for assistance."

"The product's capabilities to protect cloud environments need improvement."

"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."

"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."

"Perhaps parts of the the user interface should become more intuitive."

"We have encountered issue when trying to expand this particular solution for a large set of users across the country."

"There is room for improvement in the RSA support."

"We are not planning on using the solution in the future."

More RSA Authentication Manager cons

"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."

Pricing and Cost Advice

"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."

"The solution is costly."

"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."

"You will be hard-pressed to find better pricing."

See which vendors are best for you

Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.

See recommendations

845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

15%

Government

14%

Manufacturing Company

Government

11%

Retailer

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about RSA Authentication Manager?

It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-m...

See all answers

What needs improvement with RSA Authentication Manager?

RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.

See all answers

What is your primary use case for RSA Authentication Manager?

We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...

See all answers

Ask a question

Earn 20 points

Comparisons

Cisco Duo vs RSA Authentication Manager

Compared 30% of the time

Microsoft Entra ID vs RSA Authentication Manager

Compared 24% of the time

Thales Authenticators vs RSA Authentication Manager

Compared 10% of the time

Fortinet FortiAuthenticator vs RSA Authentication Manager

Compared 9% of the time

Yubico YubiKey vs RSA Authentication Manager

Compared 8% of the time

More RSA Authentication Manager Competitors

Cisco Duo vs UserLock

Compared 52% of the time

Silverfort vs UserLock

Compared 23% of the time

Microsoft Entra ID vs UserLock

Compared 12% of the time

Fortinet FortiAuthenticator vs UserLock

Compared 12% of the time

More UserLock Competitors

Product Reports

Buyer's Guide

Authentication Systems

March 2025

Download RSA Authentication Manager product report

Buyer's Guide

Authentication Systems

March 2025

Download UserLock product report

Also Known As

ACE/Server

No data available

Overview

RSA Authentication Manager is the platform behind RSA SecurID that allows for centralized management of the RSA SecurID environment including authentication methods, users, applications, and agents across multiple physical sites. It verifies authentication requests and centrally administers authentication policies for organizations' end users.

RSA

Two Factor Authentication & Access Management for Windows Active Directory.

UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior.

Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

IS Decisions

Sample Customers

Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County

Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department

Buyer's Guide

RSA Authentication Manager vs. UserLock

March 2025

Free Report: RSA Authentication Manager vs. UserLock

Find out what your peers are saying about RSA Authentication Manager vs. UserLock and other solutions. Updated: March 2025.

DOWNLOAD NOW

845,406 professionals have used our research since 2012.

See our RSA Authentication Manager vs. UserLock report.

See our list of best Authentication Systems vendors.

We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.