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SharePoint vs Slack comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
SharePoint reduces costs, enhances efficiency, and offers document accessibility, providing financial benefits through centralized data management and comprehensive training.
Sentiment score
8.6
Slack enhances productivity and communication, offering a 40% ROI and surpassing email despite pricing concerns, with a 7/10 rating.
 

Customer Service

Sentiment score
5.8
SharePoint customer support varies widely, often requiring additional purchases or external help, with better service for specific agreements.
Sentiment score
7.1
Slack's customer service is praised for responsiveness and excellent support, with users benefiting from helpful documentation and swift assistance.
Microsoft support could be better, especially for enterprise troubleshooting.
 

Scalability Issues

Sentiment score
7.7
SharePoint scales well with proper configuration, especially in the cloud, effectively supporting thousands of users with minimal issues.
Sentiment score
7.7
Slack is highly scalable, accommodating various team sizes effectively, though the free version has limitations impacting larger teams.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
 

Stability Issues

Sentiment score
8.0
SharePoint is generally stable with proper practices, but may experience deployment issues and requires good governance and planning.
Sentiment score
7.7
Slack is generally stable and reliable but experiences minor issues like lag, outages, or bugs, especially on Linux or mobile.
The stability of SharePoint is high; it is quite stable and resilient.
SharePoint is quite stable, rated at nine point five.
 

Room For Improvement

Users are dissatisfied with SharePoint's co-authoring, permissions, integration, interface, customization, search, third-party tools, documentation, scalability, and costs.
Slack should enhance integrations, improve communication quality, streamline interface and setup, and address security and accessibility for growth.
The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues.
The introduction of AI and automation with Copilot could be a beneficial improvement.
 

Setup Cost

Enterprise buyers can choose between cloud or on-premises SharePoint versions, balancing cost, flexibility, and organizational goals.
Slack offers flexible pricing with a free version, costlier for large teams, often cheaper than Microsoft Teams.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Valuable Features

SharePoint integrates Office 365, enhances productivity with collaboration tools, document management, customization, and robust security, supporting varied business needs.
Slack enhances productivity with seamless integration, real-time collaboration, customizable features, and a user-friendly, secure interface.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously.
 

Categories and Ranking

SharePoint
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
154
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
Slack
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
73
Ranking in other categories
Enterprise Social Software (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 17.7%, down 20.7% compared to last year.
Slack, on the other hand, focuses on Enterprise Social Software, holds 12.5% mindshare, up 9.8% since last year.
Enterprise Content Management
Enterprise Social Software
 

Featured Reviews

Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
PaulButticaz - PeerSpot reviewer
A competitive solution that improves collaboration and productivity
Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.
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Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
832,138 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
86%
Computer Software Company
4%
Financial Services Firm
2%
University
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
The pricing is reasonable. While cheaper would be better, we are generally satisfied with the current pricing model.
What needs improvement with Slack?
Slack's Canvas feature could be improved in terms of its user experience. While they are trying to integrate something like Notion, it doesn't work well, which is why we still use Notion for offici...
 

Comparisons

 

Also Known As

SharePoint 2007, SharePoint 2010
No data available
 

Overview

 

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about SharePoint vs. Slack and other solutions. Updated: March 2020.
832,138 professionals have used our research since 2012.