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SharePoint vs Slack comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Organizations achieve cost savings with SharePoint, boosting efficiency, centralizing data, and enhancing stability, despite unspecified ROI metrics.
Sentiment score
8.6
Organizations saw a 40% return with Slack, valuing its efficiency and productivity boost despite room for pricing improvements.
 

Customer Service

Sentiment score
5.9
SharePoint support quality varies significantly based on subscription, with users often relying on communities due to mixed satisfaction.
Sentiment score
7.1
Most users are satisfied with Slack's support, appreciating strong documentation and responsive service, especially via Twitter and APIs.
I deal with a third-party service provider, which is a Microsoft partner, and they have been very good to me.
technical support has been efficient and reactive to problems we encountered with SharePoint.
Microsoft support could be better, especially for enterprise troubleshooting.
 

Scalability Issues

Sentiment score
7.7
SharePoint is highly scalable with proper planning, despite some initial configuration challenges and storage constraints in the cloud version.
Sentiment score
7.7
Slack is scalable, supports thousands of users effectively, and is rated highly for expanding teams despite management challenges.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
Slack is endlessly scalable.
Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.
 

Stability Issues

Sentiment score
8.2
SharePoint's stability varies; it is generally stable with proper setup, but issues arise with updates and large data volumes.
Sentiment score
7.7
Slack is generally stable across platforms, but occasional glitches and performance variations are noted, especially on mobile.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
The stability of SharePoint is high; it is quite stable and resilient.
It integrates with various systems, allowing us to manage site reliability, availability, and reliability.
Occasionally, Slack behaves unexpectedly and shuts down, which can be irritating, especially when I am in the middle of a task.
 

Room For Improvement

SharePoint needs improvements in co-authoring, permissions, search, integration, mobile optimization, user interface, workflows, and interoperability for better usability.
Slack users want better integrations, notifications, security, and performance, with improved features to stand out from competitors.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
A chat support or chatbot feature could also improve the response time of technical support.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
There is a need to add a call group feature to facilitate scheduling and conducting meetings within Slack.
Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with.
 

Setup Cost

SharePoint offers variable pricing influenced by CAL agreements, requiring careful planning and expert consultation for tailored organizational needs.
Slack offers a free version, while paid plans with advanced features cost around $20 per user monthly for larger teams.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Ten dollars might be cheap, but if everyone else is charging one dollar, it is very expensive.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Valuable Features

SharePoint offers collaboration, Office integration, document management, search, version control, multi-device access, customization, and robust workflow features.
Slack enhances productivity with seamless communication, rich integrations, cross-platform functionality, and customizable user experience features.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations.
The integration with Google Calendar is easy to use and allows us to receive notifications before meetings.
 

Categories and Ranking

SharePoint
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
158
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
Slack
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
75
Ranking in other categories
Enterprise Social Software (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 16.7%, down 20.6% compared to last year.
Slack, on the other hand, focuses on Enterprise Social Software, holds 12.7% mindshare, up 10.3% since last year.
Enterprise Content Management
Enterprise Social Software
 

Featured Reviews

Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
PaulButticaz - PeerSpot reviewer
A competitive solution that improves collaboration and productivity
Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
85%
Computer Software Company
4%
Financial Services Firm
3%
University
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
With SharePoint, we save by not needing multiple external licenses. Unlike Drupal ( /products/drupal-reviews ), all necessary applications are included in the Microsoft license, making it cost-effe...
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
Sometimes Slack behaves unexpectedly and shuts down without notification or support communication. There is a need to add a call group feature to facilitate scheduling and conducting meetings withi...
 

Comparisons

 

Also Known As

SharePoint 2007, SharePoint 2010
No data available
 

Overview

 

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about SharePoint vs. Slack and other solutions. Updated: March 2020.
845,406 professionals have used our research since 2012.