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Siebel CRM vs Vlocity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Siebel CRM
Average Rating
7.8
Number of Reviews
18
Ranking in other categories
CRM (6th), Local Government CRM (3rd)
Vlocity
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Product Configuration and Quoting (2nd)
 

Mindshare comparison

Siebel CRM and Vlocity aren’t in the same category and serve different purposes. Siebel CRM is designed for CRM and holds a mindshare of 7.1%, down 8.8% compared to last year.
Vlocity, on the other hand, focuses on Product Configuration and Quoting, holds 18.9% mindshare, down 25.7% since last year.
CRM
Product Configuration and Quoting
 

Featured Reviews

Shiraz Shah - PeerSpot reviewer
Jan 16, 2024
Comes with complaint management feature but improvement is needed in UI
We use the solution in sales and phone banking. We use its marketing module. It also helps us with analytics because we have the Customer 360 built into it The tool's complaint management feature is very good. We used a CRM before, which lacked the integrations, so complaints had to be handled…
Use Vlocity?
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"The product is expensive."
"I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same."
"The price of Siebel CRM depends on the usage of the business requirement. For large enterprises the price it's very good but if you are using it for medium scale enterprises, the price is very expensive."
"Its licensing is yearly."
"This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
13%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
23%
Manufacturing Company
11%
Financial Services Firm
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Siebel Sales?
Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...
What is your experience regarding pricing and costs for Siebel Sales?
The product is expensive. It has an elite price because it is an enterprise application.
What needs improvement with Siebel Sales?
Oracle needs to improve its support. The major drawback I've observed with Siebel CRM is that Oracle hasn't taken appropriate steps to improve it since 2019. We noticed a steep downfall because Ora...
Which would you choose - Vlocity or Salesforce CPQ?
What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve ...
 

Comparisons

 

Also Known As

Siebel Sales
No data available
 

Learn More

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Overview

 

Sample Customers

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: October 2024.
814,649 professionals have used our research since 2012.