

In the endpoint protection and zero-trust application control category, Sophos EPP Suite and ThreatLocker Zero Trust Endpoint Protection Platform are strong contenders. Sophos EPP Suite offers a synchronized security experience, while ThreatLocker stands out with its comprehensive allowlisting features.
Features: Sophos EPP Suite offers strong virus definitions, robust endpoint protection, and ransomware detection. It is well-integrated with other Sophos components for a synchronized security approach, attracting users seeking a comprehensive solution. On the other hand, ThreatLocker Zero Trust Endpoint Protection Platform provides flexibility with comprehensive allowlisting features, managing permissible applications effectively and ensuring visibility into software approval requests, granting granular control over application behavior.
Room for Improvement: Sophos EPP Suite users experience challenges with deployment, support responsiveness, and resource intensity. There is a need for better integration with other security tools and improved logging and alert configurations. ThreatLocker users face a steep learning curve and complexity during implementation. Enhancements in user interface and scalability, particularly regarding policy updates affecting network saturation, are desired, along with better training supports during non-standard hours.
Ease of Deployment and Customer Service: Sophos EPP Suite supports diverse deployment models across public and on-premises cloud environments, with mixed reviews on technical support responsiveness. Conversely, ThreatLocker offers multiple deployment options with effective allowlisting capabilities and customer service praised for quick responses, though off-hour support could be improved.
Pricing and ROI: Sophos EPP Suite has a competitive pricing structure with annual and multi-year agreements that reduce costs, though some perceive it as relatively expensive. ThreatLocker is seen as appropriately priced and attractive to many organizations. Both platforms demonstrate positive ROI within 12-16 months, mainly due to increased user productivity and enhanced endpoint security, making the investment justified for businesses seeking robust protection solutions.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
The cost is reasonable and cheaper than other alternatives.
It is quite affordable; I think the pricing and licensing are reasonable.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
With the reseller management, I can manage multiple clients without having to log in to each client.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
| Product | Market Share (%) |
|---|---|
| ThreatLocker Zero Trust Endpoint Protection Platform | 1.1% |
| Sophos EPP Suite | 1.1% |
| Other | 97.8% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
ThreatLocker Zero Trust Endpoint Protection Platform empowers organizations with application control, selective elevation, and ring-fencing to enhance security and prevent unauthorized access.
ThreatLocker provides comprehensive security management using application allowlisting to ensure only approved software operates across servers and workstations. The platform's centralized management simplifies security processes by consolidating multiple tools, and its robust capabilities align with zero-trust strategies by actively blocking unauthorized applications and ensuring compliance. Users note intuitive features such as mobile access, helpful training resources, and responsive support, which effectively reduce operational costs and help desk inquiries. The managed service providers prefer ThreatLocker to maintain network integrity by preventing malicious scripts and unauthorized access attempts. However, users identify room for growth in training and support flexibility, the interface, and certain technical challenges like network saturation from policy updates.
What are the most important features?Organizations utilize ThreatLocker for application allowlisting, ensuring only authorized software operates to prevent unauthorized access efficiently. Deployed across servers and workstations, its features support zero-trust principles and are favored by managed service providers for application management and network integrity.
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