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Splunk Infrastructure Monitoring vs ThousandEyes comparison

Splunk and Cisco are both solutions in the Cloud Monitoring Software category. Splunk is ranked #11 with an average rating of 8.7, while Cisco is ranked #17 with an average rating of 8.3. Splunk holds a 0.5% mindshare in CMS, compared to Cisco’s 2.5% mindshare. Additionally, 96% of Splunk users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.
Splunk Infrastructure Monit...
Read 32 Splunk Infrastructure Monitoring reviews
  • 612 Views
  • 317 Comparison Views
96% willing to recommend
ThousandEyes
Read 16 ThousandEyes reviews
  • 2,349 Views
  • 1,664 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ThousandEyes and Splunk Infrastructure Monitoring compete in the infrastructure monitoring category. ThousandEyes is often favored for its simplicity and real-time network insights, while Splunk is preferred for its advanced data analysis capabilities despite its higher cost.

Features: ThousandEyes offers real-time network monitoring, detailed ISP and cloud performance insights, and ease of use. Splunk provides robust log data analytics, customizable dashboards, and end-to-end visibility across multi-cloud environments.

Room for Improvement: ThousandEyes could improve integration with Cisco platforms, enhance interface customization, and expand application-level monitoring. Splunk is criticized for its high cost, complex deployment, and could improve automation and network device support.

Ease of Deployment and Customer Service: ThousandEyes is primarily deployed on-premises, supported by responsive customer service and comprehensive documentation. Splunk offers flexible deployment options, including on-premises and hybrid cloud, though its complexity can be a challenge.

Pricing and ROI: ThousandEyes has mid-range pricing, delivering strong ROI through time savings and problem resolution. Splunk, while costly, justifies expenses with advanced capabilities and efficient data visibility and alerting.

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To learn more, read our detailed Splunk Infrastructure Monitoring vs. ThousandEyes Report (Updated: January 2025).
Buyer's Guide
Splunk Infrastructure Monitoring vs. ThousandEyes
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Infrastructure Monit...
Ranking in Cloud Monitoring Software
11th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
32
Ranking in other categories
IT Infrastructure Monitoring (10th), Container Management (10th)
ThousandEyes
Ranking in Cloud Monitoring Software
17th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (8th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of January 2025, in the Cloud Monitoring Software category, the mindshare of Splunk Infrastructure Monitoring is 0.5%, up from 0.4% compared to the previous year. The mindshare of ThousandEyes is 2.5%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
Is easy to use, provides great visibility, and reduces our resolution time
Splunk Infrastructure Monitoring is easy to use. It helps us quickly analyze how our infrastructure is performing across various services. It helps with proper log management, allowing us to monitor our systems and analyze log data regularly. It also provides security operations capabilities for monitoring system health and ensuring uptime. We noticed these benefits immediately. Our operational efficiency has been increased. It has improved our system health by monitoring the performance of data on servers, virtual machines, and containers, along with overall background processes. Splunk Infrastructure Monitoring provides end-to-end visibility into our cloud-native environment. This is crucial because any data corruption can impact all the information we've deployed. It also aids in log management, offering parameters that extend its functionality as a comprehensive monitoring tool for CPU, memory usage, and network traffic. It has helped reduce our mean time to detect by four hours.Our mean time to resolution has been reduced by two hours. By providing access to all our network parameters, it simplifies log ingestion through streamlined calculations. Splunk Infrastructure Monitoring provides us with faster and more comprehensive insights into our infrastructure, allowing us to focus on critical business initiatives. We saw the time to value immediately after deploying Splunk Infrastructure Monitoring.
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Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."
"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."
"The most valuable feature in this solution is the log searching."
"It's a very easy-to-use solution."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"The vibrant dashboards are valuable."
"Great monitoring of network devices."
"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."
More Splunk Infrastructure Monitoring pros
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"The authentication overall - including to the VPN and LAN - is excellent."
"ThousandEyes gives companies better visibility."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The company provides excellent service."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"It's fairly easy to set up."
More ThousandEyes pros
 

Cons

"They need more EDR functionalities."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"The solution should have more sensors regarding fiber intelligence for security measures."
"The security could be better."
"There is a lot of room for improvement with the automation."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
More Splunk Infrastructure Monitoring cons
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"The solution's network and reporting could be improved."
"It would be nice if the solution covered other areas like server monitoring."
"It's an expensive solution."
"It might be practical to extend monitoring capabilities to include network devices"
"They only offer synthetic requests."
"There is room for improvement in terms of customization and user-friendliness."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
More ThousandEyes cons
 

Pricing and Cost Advice

"This is an expensive solution."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"The solution's pricing is costly."
"It is expensive."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"Splunk Infrastructure Monitoring is an expensive solution."
More Splunk Infrastructure Monitoring pricing and cost advice
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Government
8%
Manufacturing Company
6%
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Infrastructure Monitoring?
The vibrant dashboards are valuable.
See all answers
What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?
Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...
See all answers
What needs improvement with Splunk Infrastructure Monitoring?
We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...
See all answers
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
See all answers
What do you like most about ThousandEyes?
The solution is very easy to use.
See all answers
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
See all answers
 

Comparisons

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Compared 12% of the time
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Compared 8% of the time
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Compared 6% of the time
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Compared 8% of the time
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Compared 8% of the time
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Compared 6% of the time
Cisco Secure Network Analytics vs ThousandEyes Logo
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Compared 6% of the time
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Compared 5% of the time
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Product Reports

Buyer's Guide
Splunk Infrastructure Monitoring
January 2025
Splunk Infrastructure Monitoring reportDownload Splunk Infrastructure Monitoring product report
Buyer's Guide
ThousandEyes
January 2025
ThousandEyes reportDownload ThousandEyes product report
 

Also Known As

Splunk Insights for Infrastructure
No data available
 

Overview

Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability. 

Instant visualization

Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

Real-time actionable alerts

Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

Centralized, enterprise controls

Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

Scale with confidence

Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

Splunk

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Cisco
 

Sample Customers

Entrust Datacard
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Buyer's Guide
Splunk Infrastructure Monitoring vs. ThousandEyes
January 2025
Free Report: Splunk Infrastructure Monitoring vs. ThousandEyes
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