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Splunk Infrastructure Monitoring vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.7
Splunk Infrastructure Monitoring support is generally effective and professional, though some users experience slower response times and integration challenges.
No sentiment score available
 

Room For Improvement

Sentiment score
5.8
Splunk Infrastructure Monitoring needs better tool integration, scalability, affordability, user interface, support, stability, data handling, and external product compatibility.
No sentiment score available
 

Scalability Issues

Sentiment score
8.1
Splunk Infrastructure Monitoring is praised for scalability and flexibility, though some users note high costs with scaling.
No sentiment score available
 

Setup Cost

Sentiment score
4.5
Splunk Infrastructure Monitoring is valued for capabilities but considered costly due to data volume-based pricing and annual payments.
No sentiment score available
 

Stability Issues

Sentiment score
8.4
Splunk Infrastructure Monitoring is highly stable, consistently achieving user ratings of eight to ten, with minor fixable issues.
No sentiment score available
 

Valuable Features

Sentiment score
8.0
Splunk Infrastructure Monitoring offers extensive integration, rapid searches, dynamic dashboards, and real-time issue resolution across diverse infrastructures.
No sentiment score available
 

Categories and Ranking

Splunk Infrastructure Monit...
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
IT Infrastructure Monitoring (10th), Container Management (9th)
ThousandEyes
Ranking in Cloud Monitoring Software
18th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (9th)
 

Mindshare comparison

As of November 2024, in the Cloud Monitoring Software category, the mindshare of Splunk Infrastructure Monitoring is 0.8%, up from 0.5% compared to the previous year. The mindshare of ThousandEyes is 3.6%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rodney Riettie - PeerSpot reviewer
Helps to ingest a massive amount of raw data and use it effectively
A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers. At the Splunk conference, some of the talks have been about the AI platform and more effective and easier ways to search within Splunk through indexes and other things. These features will help correct some of the things with which we are having a hard time with some of our customers.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Government
9%
Manufacturing Company
6%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?
Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...
What needs improvement with Splunk Infrastructure Monitoring?
We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

Splunk Insights for Infrastructure
No data available
 

Learn More

 

Overview

 

Sample Customers

Entrust Datacard
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Splunk Infrastructure Monitoring vs. ThousandEyes and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.