ITRS Geneos vs Splunk Infrastructure Monitoring comparison

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ITRS Logo
2,358 views|1,253 comparisons
96% willing to recommend
Splunk Logo
1,593 views|900 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ITRS Geneos vs. Splunk Infrastructure Monitoring Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The clean and colorful UI and easy to use options like snooze and active times.""The ability to build integrations to tools that are not monitored out of the box is the most valuable feature.""ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert""Tons of default modules which are available out of the box""It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.""One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support.""ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers.""The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

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"The product retains a lot of log data for subsequent analysis.""It's a very easy-to-use solution.""Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise.""The initial setup was straightforward. We didn't find it to be too complex.""The alerts are the most valuable feature.""The features I have found most valuable are log searching and log analytics, both of which are quick features.""The vibrant dashboards are valuable.""The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."

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Cons
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting.""Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.""Much of the reporting outside of the user interface is very basic and requires much customization to be useful.""There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.""I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself.""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

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"In the next release, I would like to see more integration with other solutions.""The price has room for improvement.""Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference.""It does not have a user-friendly interface and it is difficult to use.""Splunk would be better if some tools were integrated to be able to take action on security or network concerns.""A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers.""It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it.""The implementation can be more user-friendly."

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Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "The product is a bit expensive considering the competition but the company may negotiate the price."
  • "This is an expensive solution."
  • "The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
  • "Splunk has been fairly expensive, but it has been predictable."
  • "I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
  • "I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
  • "It is expensive."
  • "Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
  • More Splunk Infrastructure Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Top Answer:I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing.
    Top Answer:The clustering part of indexes can be more refined. They can cut down a bit at the monetary level for the long-time customers. We recently had a scenario where we were in discussions to see if there… more »
    Ranking
    Views
    2,358
    Comparisons
    1,253
    Reviews
    11
    Average Words per Review
    1,415
    Rating
    7.9
    Views
    1,593
    Comparisons
    900
    Reviews
    12
    Average Words per Review
    619
    Rating
    8.7
    Comparisons
    Also Known As
    Geneos
    Splunk Insights for Infrastructure
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability. 

    Instant visualization

    Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

    Real-time actionable alerts

    Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

    Centralized, enterprise controls

    Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

    Scale with confidence

    Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Entrust Datacard
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider2%
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company20%
    Computer Software Company13%
    Logistics Company13%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise87%
    REVIEWERS
    Small Business35%
    Midsize Enterprise27%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    Buyer's Guide
    ITRS Geneos vs. Splunk Infrastructure Monitoring
    May 2024
    Find out what your peers are saying about ITRS Geneos vs. Splunk Infrastructure Monitoring and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    ITRS Geneos is ranked 15th in IT Infrastructure Monitoring with 57 reviews while Splunk Infrastructure Monitoring is ranked 13th in IT Infrastructure Monitoring with 24 reviews. ITRS Geneos is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Zabbix, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Amazon CloudWatch, Cisco Intersight and ControlUp. See our ITRS Geneos vs. Splunk Infrastructure Monitoring report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.