We performed a comparison between ITRS Geneos and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The clean and colorful UI and easy to use options like snooze and active times."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"Tons of default modules which are available out of the box"
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The product retains a lot of log data for subsequent analysis."
"It's a very easy-to-use solution."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"The initial setup was straightforward. We didn't find it to be too complex."
"The alerts are the most valuable feature."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"The vibrant dashboards are valuable."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"In the next release, I would like to see more integration with other solutions."
"The price has room for improvement."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"It does not have a user-friendly interface and it is difficult to use."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"The implementation can be more user-friendly."
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ITRS Geneos is ranked 15th in IT Infrastructure Monitoring with 57 reviews while Splunk Infrastructure Monitoring is ranked 13th in IT Infrastructure Monitoring with 24 reviews. ITRS Geneos is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Zabbix, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Amazon CloudWatch, Cisco Intersight and ControlUp. See our ITRS Geneos vs. Splunk Infrastructure Monitoring report.
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