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ITRS Geneos vs Splunk Infrastructure Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.7
Splunk Infrastructure Monitoring support is generally effective and professional, though some users experience slower response times and integration challenges.
 

Room For Improvement

No sentiment score available
Sentiment score
5.8
Splunk Infrastructure Monitoring needs better tool integration, scalability, affordability, user interface, support, stability, data handling, and external product compatibility.
 

Scalability Issues

No sentiment score available
Sentiment score
8.1
Splunk Infrastructure Monitoring is praised for scalability and flexibility, though some users note high costs with scaling.
 

Setup Cost

No sentiment score available
Sentiment score
4.5
Splunk Infrastructure Monitoring is valued for capabilities but considered costly due to data volume-based pricing and annual payments.
 

Stability Issues

No sentiment score available
Sentiment score
8.4
Splunk Infrastructure Monitoring is highly stable, consistently achieving user ratings of eight to ten, with minor fixable issues.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Splunk Infrastructure Monitoring offers extensive integration, rapid searches, dynamic dashboards, and real-time issue resolution across diverse infrastructures.
 

Categories and Ranking

ITRS Geneos
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), Network Monitoring Software (26th)
Splunk Infrastructure Monit...
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Cloud Monitoring Software (10th), Container Management (9th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of ITRS Geneos is 1.1%, up from 0.9% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Durai CT - PeerSpot reviewer
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.
Rodney Riettie - PeerSpot reviewer
Helps to ingest a massive amount of raw data and use it effectively
A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers. At the Splunk conference, some of the talks have been about the AI platform and more effective and easier ways to search within Splunk through indexes and other things. These features will help correct some of the things with which we are having a hard time with some of our customers.
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Top Industries

By visitors reading reviews
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Real Estate/Law Firm
2%
Financial Services Firm
18%
Computer Software Company
15%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?
Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...
What needs improvement with Splunk Infrastructure Monitoring?
We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...
 

Also Known As

Geneos
Splunk Insights for Infrastructure
 

Learn More

 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Entrust Datacard
Find out what your peers are saying about ITRS Geneos vs. Splunk Infrastructure Monitoring and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.