ITRS Geneos vs Splunk Infrastructure Monitoring comparison

ITRS and Splunk are both solutions in the IT Infrastructure Monitoring category. ITRS is ranked #19 with an average rating of 7.7, while Splunk is ranked #10 with an average rating of 8.7. ITRS holds a 1.1% mindshare in IM, compared to Splunk’s 0.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 96% of Splunk users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

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1,007 Comparison Views

96% willing to recommend

Splunk Infrastructure Monit...

Read 32 Splunk Infrastructure Monitoring reviews

1,325 Views
689 Comparison Views

96% willing to recommend

ITRS Geneos

Splunk Infrastructure Monit...

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Splunk Infrastructure Monitoring compete in the real-time system monitoring market. ITRS Geneos has the upper hand in critical environments with its extensive customization options, while Splunk is preferred in complex environments for its broad platform support.

Features: ITRS Geneos offers real-time monitoring in critical environments, highly customizable dashboards, and extensive plugins tailored for financial services. Its ability to create custom scripts is favored by users for bespoke monitoring solutions. Splunk Infrastructure Monitoring excels in log aggregation, provides visibility across multiple data sources, and integrates seamlessly with the cloud. Its broader platform support and ease of data integration are valued in large-scale enterprises.

Room for Improvement: ITRS Geneos could enhance its dashboard capabilities, historical data reporting, and cloud support. Improvements in visualization tools, middleware integration, and configuration intuitiveness are sought by users. Splunk Infrastructure Monitoring users express concerns over its high cost and complexity. There's a demand for simpler automation, data source integration, improved AI capabilities for predictive analysis, and more user-friendly documentation.

Ease of Deployment and Customer Service: ITRS Geneos is flexible for deployment in complex on-premises environments but may have a steep learning curve. Its technical support is highly rated for responsiveness and thoroughness. Splunk Infrastructure Monitoring, available in hybrid cloud environments, provides flexibility for diverse infrastructures. While its support is appreciated, users suggest streamlining deployment and enhancing customer guidance. ITRS Geneos stands out in direct customer interaction and customization assistance.

Pricing and ROI: ITRS Geneos is considered expensive, yet justifiable for its specialized features in financial markets, providing significant ROI from its proactive monitoring. Splunk Infrastructure Monitoring's costliness is attributed to its data volume-based licensing model, which can be burdensome. Despite this, users find its ability to analyze vast data amounts valuable for operational insights. Both require substantial investments, yet their monitoring capabilities deliver meaningful returns.

To learn more, read our detailed ITRS Geneos vs. Splunk Infrastructure Monitoring Report (Updated: January 2025).

Buyer's Guide

ITRS Geneos vs. Splunk Infrastructure Monitoring

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in IT Infrastructure Monitoring

19th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (19th), Network Monitoring Software (25th)

Splunk Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (11th), Container Management (10th)

Mindshare comparison

As of January 2025, in the IT Infrastructure Monitoring category, the mindshare of ITRS Geneos is 1.1%, up from 1.0% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

Is easy to use, provides great visibility, and reduces our resolution time

Splunk Infrastructure Monitoring is easy to use. It helps us quickly analyze how our infrastructure is performing across various services. It helps with proper log management, allowing us to monitor our systems and analyze log data regularly. It also provides security operations capabilities for monitoring system health and ensuring uptime. We noticed these benefits immediately. Our operational efficiency has been increased. It has improved our system health by monitoring the performance of data on servers, virtual machines, and containers, along with overall background processes. Splunk Infrastructure Monitoring provides end-to-end visibility into our cloud-native environment. This is crucial because any data corruption can impact all the information we've deployed. It also aids in log management, offering parameters that extend its functionality as a comprehensive monitoring tool for CPU, memory usage, and network traffic. It has helped reduce our mean time to detect by four hours.Our mean time to resolution has been reduced by two hours. By providing access to all our network parameters, it simplifies log ingestion through streamlined calculations. Splunk Infrastructure Monitoring provides us with faster and more comprehensive insights into our infrastructure, allowing us to focus on critical business initiatives. We saw the time to value immediately after deploying Splunk Infrastructure Monitoring.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"Tons of default modules which are available out of the box"

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

More ITRS Geneos pros

"We haven't really experienced any glitches or bugs."

"Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure."

"The alerts are the most valuable feature."

"The tool's stability is great."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

"The Add data feature lets you gather any type of log and easily analyze it."

"I have primarily used it to go back into the past and understand why something happened. It provides enough information to do research and figure things out."

"It can monitor, get the data, and then report on the data."

More Splunk Infrastructure Monitoring pros

Cons

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"The ITA, the post-incident analytics, could be improved."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"Mobile phone integration is probably not as rich as it could be."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

More ITRS Geneos cons

"There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud."

"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."

"This solution is difficult to configure and the instructions are complex."

"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."

"It does not have a user-friendly interface and it is difficult to use."

"The product collects a lot of data but it does not assure that it collects all of it."

"A wide variety of logging makes log onboarding difficult."

"In the next release, I would like to see more integration with other solutions."

More Splunk Infrastructure Monitoring cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing and licensing is based on the requirements."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

More ITRS Geneos pricing and cost advice

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"The solution's pricing is costly."

"Splunk Infrastructure Monitoring is an expensive solution."

"This is an expensive solution."

"Splunk has been fairly expensive, but it has been predictable."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"It is expensive."

More Splunk Infrastructure Monitoring pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Financial Services Firm

17%

Computer Software Company

15%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What do you like most about Splunk Infrastructure Monitoring?

The vibrant dashboards are valuable.

See all answers

What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?

Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...

See all answers

What needs improvement with Splunk Infrastructure Monitoring?

We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 25% of the time

AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

ServiceNow IT Operations Management vs ITRS Geneos

Compared 1% of the time

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Amazon CloudWatch vs Splunk Infrastructure Monitoring

Compared 17% of the time

Rancher Labs vs Splunk Infrastructure Monitoring

Compared 16% of the time

ServiceNow IT Operations Management vs Splunk Infrastructure Monitoring

Compared 12% of the time

PRTG Network Monitor vs Splunk Infrastructure Monitoring

Compared 8% of the time

ControlUp vs Splunk Infrastructure Monitoring

Compared 8% of the time

More Splunk Infrastructure Monitoring Competitors

Product Reports

Buyer's Guide

ITRS Geneos

January 2025

Download ITRS Geneos product report

Buyer's Guide

Splunk Infrastructure Monitoring

December 2024

Download Splunk Infrastructure Monitoring product report

Also Known As

Geneos

Splunk Insights for Infrastructure

Learn More

ITRS

Splunk

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability.

Instant visualization

Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

Real-time actionable alerts

Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

Centralized, enterprise controls

Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

Scale with confidence

Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Entrust Datacard

Buyer's Guide

ITRS Geneos vs. Splunk Infrastructure Monitoring

January 2025

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