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Splunk Observability Cloud vs WhatsUp Gold comparison

Splunk and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Splunk is ranked #11 with an average rating of 8.6, while Progress Software is ranked #24 with an average rating of 9.5. Splunk holds a 1.0% mindshare in APM, compared to Progress Software’s 0.5% mindshare. Additionally, 94% of Splunk users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.
Splunk Observability Cloud
Read 50 Splunk Observability Cloud reviews
  • 1,960 Views
  • 1,160 Comparison Views
94% willing to recommend
WhatsUp Gold
Read 24 WhatsUp Gold reviews
  • 867 Views
  • 700 Comparison Views
85% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 6, 2025

WhatsUp Gold and Splunk Observability Cloud compete in the network monitoring and observability domain. WhatsUp Gold shines in pricing and customer support, but Splunk Observability Cloud offers a more extensive feature set for comprehensive observability.

Features: WhatsUp Gold is known for efficient network monitoring, intuitive dashboards, and real-time visibility, providing quick insights for IT infrastructures. Splunk Observability Cloud excels in data analytics, alerting, and deep service integration, offering a holistic observability solution.

Room for Improvement: WhatsUp Gold could enhance its data analytics capabilities and integrations with other services. It may also benefit from a more flexible alerting system and advanced reporting features. Splunk Observability Cloud's complexity could be reduced to simplify deployment and use. Streamlining configuration processes and improving cost-effectiveness would also be beneficial.

Ease of Deployment and Customer Service: WhatsUp Gold provides an easy deployment process with excellent customer support for a hassle-free setup. Splunk Observability Cloud, due to its complex features, requires more technical resources, but robust support is available to assist users.

Pricing and ROI: WhatsUp Gold offers cost-effectiveness with a high ROI due to its competitive pricing. Conversely, Splunk Observability Cloud involves higher initial costs, justified by its comprehensive capabilities, offering a solid ROI for enterprises needing advanced features.

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To learn more, read our detailed Splunk Observability Cloud vs. WhatsUp Gold Report (Updated: April 2025).
Buyer's Guide
Splunk Observability Cloud vs. WhatsUp Gold
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
11th
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Cloud Monitoring Software (9th), Container Management (8th)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
24th
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (26th), Server Monitoring (14th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 1.0%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Read full review
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have primarily used it to go back into the past and understand why something happened. It provides enough information to do research and figure things out."
"Splunk APM helps us to find errors immediately and resolve them."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"It has been beneficial for our IT infrastructure."
"The product's deployment phase is good and very easy because it is done with OpenTelemetry for most of the parts."
"The Add data feature lets you gather any type of log and easily analyze it."
"The alerts are the most valuable feature."
"The most valuable feature is dashboard creation."
More Splunk Observability Cloud pros
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The threshold alerting is the most valuable feature."
"Our local support team provides excellent service."
"The user interface is good enough."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The installation and configuration process are easy."
"The documentation is very good."
More WhatsUp Gold pros
 

Cons

"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"Splunk APM should include a better correlation between resources and infrastructure monitoring."
"There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts."
"There is room for improvement in the alerting system, which is complicated and has less documentation available."
"There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud."
"I would like to see an improvement and some innovation in the customer interface."
"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."
More Splunk Observability Cloud cons
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"I might like to see a better interface in the future."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The product is old and not updated."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"We can never achieve or get a good picture of the network topology."
More WhatsUp Gold cons
 

Pricing and Cost Advice

"The price of Splunk APM is less than some of its competitors."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"The solution's pricing is costly."
"It appears to be expensive compared to competitors."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"Splunk Infrastructure Monitoring is an expensive solution."
"Splunk APM is expensive."
"The product is a bit expensive considering the competition but the company may negotiate the price."
More Splunk Observability Cloud pricing and cost advice
"Pricing is reasonable compared to other products."
"This is a well priced solution."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
More WhatsUp Gold pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Retailer
8%
Government
7%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
See all answers
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
See all answers
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
See all answers
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
See all answers
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
See all answers
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
See all answers
 

Comparisons

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Dynatrace vs Splunk Observability Cloud Logo
Dynatrace vs Splunk Observability Cloud
Compared 6% of the time
Rancher Labs vs Splunk Observability Cloud Logo
Rancher Labs vs Splunk Observability Cloud
Compared 4% of the time
ServiceNow IT Operations Management vs Splunk Observability Cloud Logo
ServiceNow IT Operations Management vs Splunk Observability Cloud
Compared 4% of the time
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Grafana vs WhatsUp Gold Logo
Grafana vs WhatsUp Gold
Compared 13% of the time
PRTG Network Monitor vs WhatsUp Gold Logo
PRTG Network Monitor vs WhatsUp Gold
Compared 9% of the time
Zabbix vs WhatsUp Gold Logo
Zabbix vs WhatsUp Gold
Compared 9% of the time
SolarWinds NPM vs WhatsUp Gold Logo
SolarWinds NPM vs WhatsUp Gold
Compared 8% of the time
Nagios XI vs WhatsUp Gold Logo
Nagios XI vs WhatsUp Gold
Compared 6% of the time
More WhatsUp Gold Competitors
 

Product Reports

Buyer's Guide
Splunk Observability Cloud
March 2025
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
Buyer's Guide
WhatsUp Gold
March 2025
WhatsUp Gold reportDownload WhatsUp Gold product report
 

Also Known As

Splunk Infrastructure Monitoring
No data available
 

Overview

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?
  • Log Search: Efficiently search and analyze log data for enhanced insights.
  • Data Integration: Fast integration across platforms for comprehensive visibility.
  • Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
  • Cloud Integration: Seamless integration with cloud services for scalable solutions.
  • Application Performance Monitoring: Advanced tools for improving application performance.
What benefits and ROI should be expected?
  • Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
  • Operational Efficiency: Enhancements in data analysis lead to efficient operations.
  • Business Resilience: Supports adaptability and swift responses to changing needs.
  • Security Management: Enhances threat identification and response through real-time alerts.
  • Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software
 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Buyer's Guide
Splunk Observability Cloud vs. WhatsUp Gold
April 2025
Free Report: Splunk Observability Cloud vs. WhatsUp Gold
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