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StarLeaf vs Zoom comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

StarLeaf
Ranking in Virtual Meetings
49th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
207
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of StarLeaf is 0.2%, up from 0.1% compared to the previous year. The mindshare of Zoom is 11.5%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

JS
Easy to use for our clients and was easy to roll out
I would rate it a nine out of ten. It was really easy to roll it out to our users to implement it to an API. It was very seamless. I don't see any lack of features we need. For the purpose of connecting the client and agent, it works very well. I would like the ability to download or retrieve the call history through APIs. There is no way to download the recordings from the meetings because you can record the meeting. The only way to get the recording from the platform is to log in to my strategic portal and download it manually. There is no way to retrieve the link for downloading the recording through API. I would like to see that in the next release.
Kallol Chaudhuri - PeerSpot reviewer
Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.
We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pros are that it's like a global leader. It has a translation project, which is very interesting and important for our users because the minority of them are not able to read and speak in English."
"Easy to use whenever and wherever necessary."
"I've been on a call with around a thousand students. So, it was quite scalable."
"The overall quality of Zoom is very good, it performs well. The interface works well."
"The solution is easy to use with an easy user interface."
"Zoom is mobile-ready and easy to use."
"The product is easy to use."
"The most valuable feature is that it's easy to use."
"Primarily during the period of problematic travel, the solution enabled us to connect with customers, clients and even colleagues and to share our thoughts, ideas and information."
 

Cons

"We have had some problems with stability. A week ago, we had outaging but it has stablized."
"There was a situation not long ago when there were some security fears. Some users had somebody else take control of their calls. They might have addressed these issues now, but the security needs to continue to be upgraded."
"The inclusion of some more advanced security features would be an improvement."
"They should consider increasing the time limits for free users."
"The video quality should be better. Sometimes when there are updates at the backend, Zoom won't respond properly during that time."
"Non-technical support should be improved, such as that involving invoicing."
"I have had the occasional problem with the connection and stability."
"Zoom could use more background options."
"They need to improve the background feature, to be able to set a background without interfering with the current background."
 

Pricing and Cost Advice

Information not available
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
"The annual price of approximately $200 for the solution is reasonable."
"We are on an annual license for the solution. The price of the solution could be less expensive."
"The cost of Zoom has led me to use WeChat, instead."
"Zoom is free."
"The pricing is reasonable."
"There are no licensing fees required."
"We have to pay for the product's license."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Kinderspaital Zurich, HGEM, Stronghold
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: February 2025.
838,713 professionals have used our research since 2012.