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Symantec Endpoint Security vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Anti-Malware Tools (12th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 4.0%, down 5.0% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 2.0% mindshare, up 1.8% since last year.
Endpoint Protection Platform (EPP)
Anti-Malware Tools
 

Featured Reviews

Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
Nagendra Nekkala - PeerSpot reviewer
A highly stable solution that protects computers from viruses, spyware, and hackers
ZoneAlarm doesn't require much maintenance. You only need to update the application when there are any latest updates. ZoneAlarm is deployed on-cloud in our organization. With an increase in the bring your own device concept, ZoneAlarm should be part of every device to help us make the operational work very easy. Overall, I rate ZoneAlarm a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec have everything – documentation, videos, data sheets."
"The most useful features are the antivirus, anti-spyware, and the firewall feature. It also provides application control and Host Integrity, which is a very unique feature."
"Symantec End-user Endpoint Security is a very powerful solution."
"The scheduled scans and the active protection were the most valuable because it allowed me to have the systems protected in real-time and also be able to schedule scans so that as new definitions would update, machines could be scanned to make sure that everything was in tip-top shape and there was nothing lurking in the background."
"The product blocks computer viruses."
"The solution's application control feature is very, very powerful."
"The solution can scale."
"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"This antivirus is regularly updated, and the updates can be scheduled."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"The solution really focused on giving more security than an antivirus."
"It is quick and easy to configure."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"The phone access scan stands out as the most valuable feature for me."
"Personally, I find the Game Mode of the Firewall very useful."
 

Cons

"This solution is resource-heavy."
"There is room for improvement in the zero-day threat detection system."
"The virus definitions could be updated more frequently."
"Since the division of the company, we have experienced a lack of support."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"They need to develop a multi-language interface."
"Difficult to set up on older systems."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"The support is not always so effective."
"They need to update and improve the features available for Mac."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"The solution's efficiency in threat containment and overall protection needs improvement."
 

Pricing and Cost Advice

"It's pretty awesome price-wise. That's why we give it to most of our clients. It isn't very expensive. Compared to Cisco AMP, which is very expensive, its price is okay. It's also cheaper than Malwarebytes."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"The pricing is good, very moderate, and the licensing is also good. It gives you more room to install a lot of endpoints and it even gives you the opportunity to install it on your mobile phone without any extra cost."
"It is cheap. It is especially cheaper than Malwarebytes, which is three times higher than this. It is also cheaper than Cisco. Its price is almost similar to Bitdefender, Gravity, and CloudZone."
"It is the better product, even if it is a little on the higher side."
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"Pricing and licensing are important to us when choosing a product."
"The price of Symantec is on the higher end. They face some competition from a company called Quick Heal, which is much cheaper than Endpoint Security. They offer three years of protection at just 900 rupees."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"I rate the product pricing a seven out of ten."
"This is a freeware product and I recommend using it."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Computer Software Company
19%
Comms Service Provider
13%
Educational Organization
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What needs improvement with ZoneAlarm?
As for improvements, ZoneAlarm enhances Check Point’s solution by having a very efficient engine. The engine checks all components of the device, such as the memory process, to detect and stop thre...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: February 2025.
838,713 professionals have used our research since 2012.