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Symantec Endpoint Security vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Anti-Malware Tools (20th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 4.0%, down 4.9% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 2.2% mindshare, up 1.7% since last year.
Endpoint Protection Platform (EPP)
Anti-Malware Tools
 

Featured Reviews

Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
Nagendra Nekkala - PeerSpot reviewer
A highly stable solution that protects computers from viruses, spyware, and hackers
ZoneAlarm doesn't require much maintenance. You only need to update the application when there are any latest updates. ZoneAlarm is deployed on-cloud in our organization. With an increase in the bring your own device concept, ZoneAlarm should be part of every device to help us make the operational work very easy. Overall, I rate ZoneAlarm a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"The anti-virus and firewall policies are the most valuable features of this solution."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"The firewall, IPS and device control are useful at protecting the environment."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It is quick and easy to configure."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The solution maintains reasonable scalability."
"This antivirus is regularly updated, and the updates can be scheduled."
"The solution really focused on giving more security than an antivirus."
 

Cons

"The areas that need improvement include scanning issues, application control issues, and the detection of malicious files."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"There is a lack of reporting and alerts."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"The areas that need improvement include scanning issues, application control issues, and the detection of malicious files."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"They should work on making the virus definition file lighter."
"There is no local support for Symantec products in Hong Kong."
"They need to update and improve the features available for Mac."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"The support is not always so effective."
"The solution's efficiency in threat containment and overall protection needs improvement."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
 

Pricing and Cost Advice

"We receive a discounted price for this solution because we are a non-profit organization."
"Symantec Endpoint Security is a moderately priced solution."
"There is a yearly license."
"It is cheap. It is especially cheaper than Malwarebytes, which is three times higher than this. It is also cheaper than Cisco. Its price is almost similar to Bitdefender, Gravity, and CloudZone."
"It provides a good solution at a good price."
"They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
"Symantec is expensive."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"This is a freeware product and I recommend using it."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"I rate the product pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Computer Software Company
19%
Comms Service Provider
13%
Educational Organization
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What needs improvement with ZoneAlarm?
As for improvements, ZoneAlarm enhances Check Point’s solution by having a very efficient engine. The engine checks all components of the device, such as the memory process, to detect and stop thre...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: March 2025.
842,767 professionals have used our research since 2012.