Try our new research platform with insights from 80,000+ expert users

Symantec Endpoint Security vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
141
Ranking in other categories
Endpoint Protection Platform (EPP) (11th)
ZoneAlarm
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Anti-Malware Tools (13th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 4.2%, down 5.1% compared to last year.
ZoneAlarm, on the other hand, focuses on Anti-Malware Tools, holds 1.9% mindshare, down 2.0% since last year.
Endpoint Protection Platform (EPP)
Anti-Malware Tools
 

Featured Reviews

PedroSoares - PeerSpot reviewer
Helps us block ports, like TCP and UDP, and we don't need to use Active Directory GPOs to block anything
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools. For example, EDR gives me some applications with a version linked to a CVE or a MITRE attack. That's really interesting, But we don't know about other software that is installed and that means we need to install and use other software on the workstation to collect that information. If Symantec could do that, it would help managers improve their security, as they would know all the software installed on each device. Because Symantec is already installed on a workstation, it would not be difficult for the agent to collect information about the software installed. It wouldn't need to do anything other than collect and share the information. That would be a huge advantage for the administrator. The more information we have about a device, the more secure we can make it. For example, there are types of software that can open a port that an attacker can use. If we know that such software is installed, we could just act before something happens. If Symantec could collect that software information, it would be amazing.
Nagendra Nekkala - PeerSpot reviewer
A highly stable solution that protects computers from viruses, spyware, and hackers
ZoneAlarm doesn't require much maintenance. You only need to update the application when there are any latest updates. ZoneAlarm is deployed on-cloud in our organization. With an increase in the bring your own device concept, ZoneAlarm should be part of every device to help us make the operational work very easy. Overall, I rate ZoneAlarm a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"Symantec End-user Endpoint Security is a very powerful solution."
"It is very easy to use and keeps us secure."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"Customer service and support are very good, rating ten out of ten."
"The solution can be scaled to handle different threats."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It is quick and easy to configure."
"This antivirus is regularly updated, and the updates can be scheduled."
"The phone access scan stands out as the most valuable feature for me."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"Personally, I find the Game Mode of the Firewall very useful."
"The solution maintains reasonable scalability."
"The solution really focused on giving more security than an antivirus."
 

Cons

"I would like to see improvements in the anti-virus and the device control features."
"The virus definitions could be updated more frequently."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"Need to improved orchestration for broken clients fixes."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
"The malware and ransomware protections could be improved, which was ultimately the reason why I stopped using the solution."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"They should work on making the virus definition file lighter."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"The support is not always so effective."
"The solution's efficiency in threat containment and overall protection needs improvement."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
 

Pricing and Cost Advice

"They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
"I thought the pricing was reasonable."
"Symantec is expensive."
"We have some customers on a one-year license and others on a three-year license."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"There is a yearly license."
"Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
"It could be cheaper."
"I rate the product pricing a seven out of ten."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"This is a freeware product and I recommend using it."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
823,875 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Security Firm
14%
Computer Software Company
14%
Comms Service Provider
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What needs improvement with ZoneAlarm?
As for improvements, ZoneAlarm enhances Check Point’s solution by having a very efficient engine. The engine checks all components of the device, such as the memory process, to detect and stop thre...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
No data available
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: November 2024.
823,875 professionals have used our research since 2012.