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Symantec Privileged Access Manager vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (16th)
Workspace ONE UEM
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (5th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 1.5%, down 1.6% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 14.1% mindshare, down 16.6% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
Symantec Privileged Access Manager1.5%
CyberArk Privileged Access Manager16.3%
Delinea Secret Server7.5%
Other74.7%
Privileged Access Management (PAM)
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Workspace ONE UEM14.1%
Microsoft Intune33.0%
ManageEngine Endpoint Central10.7%
Other42.2%
Unified Endpoint Management (UEM)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.
Vishal Bhatia - PeerSpot reviewer
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The RDP-gateway: For limiting which server an operator can access."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"We can check the activities in the server for fragile files and documents in case of any issues."
"CA PAM is working well for us."
"It will provide us with more security."
"We found that the architecture is scalable and very resilient."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"Stability is solid as a rock."
"The most valuable feature of this solution is the multi-platform support."
"The solution includes support for remote work. It also features identity management. This setup supports our users remotely by providing default monitoring and tunneling into our environment, eliminating the need for additional VPN software to access backend applications and staff resources."
"The product has fully automated features that help people do tasks easily."
"Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
"We find it to be reliable."
"I would rate the stability as eight out of ten."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"The solution was easy to deploy."
 

Cons

"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
"I wish it could create local accounts on desktops."
"They should include some assignments in the test environment to explore the product's features."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"The setup is complex."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"I would like to have better support for multi-cloud sessions."
"One thing VMware needs to improve is compatibility with different operating systems."
"The initial setup is a bit complex."
"There are a lot of difficulties whenever people have a lot of configurations in it, basically related to security certificate configurations and integration with VMware Horizon."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"I would like to see some integration with native Microsoft products such as Anti-value."
"Many of the features that exist in Active Directory do not exist in Identity Manager, which means that people depend on Active Directory."
"The setup was very difficult. It was not as easy as I had expected."
 

Pricing and Cost Advice

"They offer per-device, per-user, or monthly and yearly licensing models."
"The licensing is simple and scalable."
"It is reasonably priced."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"It is more expensive than other solutions on the market."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"Pricing is fair compared to other top vendors."
"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."
"For big users, it's around $500."
"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"The price of the solution is costly for the number of users I am using it for."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
15%
Government
11%
Financial Services Firm
9%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

CA PAM, Xceedium Xsuite, CA Privileged Access Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

NEOVERA, Telesis, eSoft
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: August 2025.
867,676 professionals have used our research since 2012.