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Symantec Privileged Access Manager vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
Privileged Access Management (PAM) (21st)
Workspace ONE UEM
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (6th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 1.7%, down 1.8% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 21.7% mindshare, down 26.0% since last year.
Privileged Access Management (PAM)
Unified Endpoint Management (UEM)
 

Featured Reviews

Muhammad Baber - PeerSpot reviewer
May 6, 2022
Allows IT and consultants to access the infrastructure environment but needs more security and better support
Initial setup was very straightforward. It's basically a hardware appliance. It's a software appliance, but it's a hard-coded appliance. It's just a black and white screen, and it has everything inside. BeyondTrust is a Windows-based server, and they usually harden the machine and have their own patches on it, even though it's a Windows machine, so we can easily log into it. With the current solution, it's very difficult to log in. It's just a black and white screen, and you need a support account to log in onto it. It feels more secure. It's a shell, and the database is embedded. But with BeyondTrust, it's SQL-based and Windows-based, so it's vulnerable. When we first set up the solution, it was only a few endpoints to give access to the vendors. Now, it's around 400-500 machines. It required a lot of maintenance. There were a lot of new patches and new versions of the appliance, and then the appliances would move out of support very quickly, which is another reason we are moving to BeyondTrust. At the moment, we are using the version which is very stable, but it is out of support within six to seven months. They keep asking you to upgrade to the new version, which is challenging. Once we upgraded, we had a lot of issues that support couldn't fix.
Joel Amate - PeerSpot reviewer
Jan 20, 2023
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is great for identity governance."
"The interface is very friendly, colorful, and bold."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"Stability is solid as a rock."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"It will provide us with more security."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"The performance is good, and it is easy to configure."
"It was easy to use."
"The solution has a lot of capabilities, and it is easy to manage and customize."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"It's a tool that can be managed in various departments."
"One of the features that I enjoyed most was the integration with Azure AD because I could use VMware Identity Manager to standardize the User Principal Name coming from Active Directory. You have Azure AD Connect to do that. In between, if you have vIDM handling it, you can easily get the synchronization of users into your VM and standardize the User Principal Name. If you require quality assurance for handling it, you can actually count on the vIDM to do so. That was one of the main things I enjoyed about the product."
 

Cons

"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The setup is complex."
"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"The management console could be improved."
"We have to do a lot of manual work to automate features."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"Cost of licensing is quite high."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
"The mobile device repository is somewhat difficult to manage with a large user base."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
"There should be better compatibility with Linux devices."
"it's very dependent on an active directory"
"Technical support needs to be more responsive to our requests."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
 

Pricing and Cost Advice

"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"It is reasonably priced."
"It is more expensive than other solutions on the market."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Pricing is fair compared to other top vendors."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"It's a highly affordable solution"
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
"Currently, the product is priced at around 50 USD."
report
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
16%
Government
9%
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Pricing is reasonable. It's neither as expensive as BeyondTrust nor as cheap as other solutions. One can negotiate corporate discounts through franchises, as Broadcom manages most customers through...
What needs improvement with Symantec Privileged Access Manager?
Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM. The product has not kept up with market demands or introduced new features to compete w...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

CA PAM, Xceedium Xsuite, CA Privileged Access Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Learn More

 

Overview

 

Sample Customers

NEOVERA, Telesis, eSoft
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: November 2024.
814,649 professionals have used our research since 2012.