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TIBCO BusinessWorks vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
TIBCO BusinessWorks is valued for its flexibility and reliability, seen as a worthwhile investment despite ROI calculation challenges.
Sentiment score
7.6
Tungsten RPA boosted aviation efficiency and government savings by streamlining processes, reducing errors, and cutting costs.
 

Customer Service

Sentiment score
6.4
TIBCO BusinessWorks customer service is generally efficient but varies by region, with some users experiencing delays and expertise issues.
Sentiment score
7.0
Tungsten RPA support is generally effective, with knowledgeable staff, though some users report delays and suggest faster responses.
The technical support from TIBCO BusinessWorks is very good.
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider with 1,001-5,000 employees
Customer service is very helpful.
Software Developer at Telkom Mobile
I rate TIBCO technical support as fantastic on a scale of one to ten.
Lead Solutions Architect at UNSW Australia
 

Scalability Issues

Sentiment score
6.4
TIBCO BusinessWorks is seen as scalable, but cost, licensing, infrastructure, and specific limitations impact its effectiveness.
Sentiment score
6.9
Tungsten RPA is scalable, flexible, and adaptable, but requires skilled deployment and faces challenges like licensing and upgrades.
It is not like AWS where I can add memory or more servers.
Software Developer at Telkom Mobile
 

Stability Issues

Sentiment score
7.4
TIBCO BusinessWorks is stable with minimal downtime, but newer versions face upgrade issues; version 5.14 is preferred.
Sentiment score
7.8
Tungsten RPA is stable and reliable, though some find it complex with legacy apps; it scores 7-9/10 for stability.
TIBCO BusinessWorks is quite stable and scales very well, so we are happy.
Lead Solutions Architect at UNSW Australia
It is stable, however, every now and then, it just ends.
Software Developer at Telkom Mobile
 

Room For Improvement

TIBCO BusinessWorks needs cloud improvements, better integration, refined pricing, enhanced monitoring, and easier external tool integration for users.
Tungsten RPA needs interface improvements, better scalability, AI features, enhanced integration, and support for complex processes and legacy systems.
AI-driven features in TIBCO BusinessWorks would be beneficial, so that our business tech BA can do the development rather than needing programmers.
Lead Solutions Architect at UNSW Australia
They should ensure that what was working in the previous version must also work in the new version of BW six.
Software Developer at Telkom Mobile
The learning curve takes time compared to webMethods.
Senior Analyst at Etisalat
 

Setup Cost

TIBCO BusinessWorks is costly, favoring larger enterprises, but price adjustments make it more accessible starting at €2000.
Tungsten RPA offers flexible subscription pricing with unlimited workflows, varying costs by project needs, and requires upfront payments.
Pricing is for an enterprise application, so the company pays for it with a company license.
Software Developer at Telkom Mobile
Because we have enterprise licenses, the pricing for TIBCO BusinessWorks is quite reasonable for us, so we do not see any issue.
Lead Solutions Architect at UNSW Australia
The current licensing cost for the product involves our resource sourcing team for negotiations.
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider with 1,001-5,000 employees
 

Valuable Features

TIBCO BusinessWorks is renowned for its user-friendly GUI, scalability, robust integration, and real-time processing capabilities.
Tungsten RPA offers seamless integration, robust automation, and ease of use with advanced tools for document and process management.
TIBCO BusinessWorks' real-time data exchange capability has benefited our customers greatly; we conduct a lot of messaging with Superstream and external partners, so it works well for us.
Lead Solutions Architect at UNSW Australia
Drag and drop make it easier to build the service end to end.
Software Developer at Telkom Mobile
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
Senior Analyst at Etisalat
 

Categories and Ranking

TIBCO BusinessWorks
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
30
Ranking in other categories
Data Integration (18th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (7th)
 

Mindshare comparison

TIBCO BusinessWorks and Tungsten RPA aren’t in the same category and serve different purposes. TIBCO BusinessWorks is designed for Data Integration and holds a mindshare of 0.9%, up 0.9% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.0% mindshare, up 1.9% since last year.
Data Integration Market Share Distribution
ProductMarket Share (%)
TIBCO BusinessWorks0.9%
SSIS4.0%
Informatica Intelligent Data Management Cloud (IDMC)3.7%
Other91.4%
Data Integration
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.0%
Microsoft Power Automate13.0%
UiPath Platform12.9%
Other72.1%
Robotic Process Automation (RPA)
 

Featured Reviews

CL
Software Developer at Telkom Mobile
Drag and drop capabilities simplify service development for easy building
It is drag and drop. Drag and drop make it easier to build the service end to end. It is easier to build services with BusinessWorks. When I have an architecture designed to plug in the service itself with BW, it makes things much easier. It is easy to integrate, especially when the architecture is well-designed.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Retailer
7%
Manufacturing Company
6%
Computer Software Company
6%
Financial Services Firm
15%
Performing Arts
7%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise24
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What is your experience regarding pricing and costs for TIBCO BusinessWorks?
The current licensing cost for the product involves our resource sourcing team for negotiations. It depends on the type of licenses being used, whether perpetual or not. Sourcing manages these aspe...
What needs improvement with TIBCO BusinessWorks?
There could be improvement areas in TIBCO BusinessWorks because every area needs to improve as the industry is demanding and traffic is increasing. Performance and latency could be enhanced. Additi...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Euler Hermes, QSuper, Scandinavian Airlines
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about TIBCO BusinessWorks vs. Tungsten RPA and other solutions. Updated: December 2025.
879,927 professionals have used our research since 2012.