TIBCO BusinessWorks vs Tungsten RPA comparison

"Customer support is very efficient."

"Good performance and reliability."

"Stability-wise, I rate the solution a ten out of ten…On a scale from one to ten, where one is difficult, and ten is easy, I rate the initial setup a nine."

"One of the most valuable features is data transformation. We have some legacy systems which are in old technology, like SOAP, whereas the new ones are in REST. So we use BusinessWorks to transform data from one format to another, from SOAP to REST."

"It is a very robust system."

"BusinessWorks reduces development time, helping developers to focus on business logic."

"The OSGI console is available to debug different issues and get low level informations on the applications development, like bundle, dependencies, etc."

"The most valuable features are the stability and the time to market."

"The most valuable feature is the robotic process."

"The features that we have found the most valuable are the integration of different third-party support and productivity services."

"The product provided all the security controls that we asked them."

"The drag and drop functionality is quite good."

"The solution is scalable."

"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."

"The product saves time and resources."

"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."

"The technical support's turnaround time is an area where TIBCO needs to consider improvements...Getting support from TIBCO on a particular issue takes a lot of turnaround time."

"The initial setup is not easy."

"Though it is a stable product, if we have an issue with the product, it gets difficult, and it gets really difficult to explain the issue to the support team. Also, it takes a long time to get resolved."

"Challenges with TIBCO BusinessWorks were mainly due to unclear documentation, but these were overcome by referring to comprehensive documents and raising tickets with TIBCO support."

"The container-based image is too large and this makes auto-scaling difficult."

"Scaling with the solution is costly because if we need to scale up, we have to buy more memory. That means more money. Solutions like Camel or Pulsar come with built-in options to scale horizontally, vertically, region-wide or country-wide."

"Its price can be improved. For medium enterprises, it is a very expensive tool. In the market, you won't get many resources for this solution. You won't find many developers in the market very easily. The latest version of TIBCO (6.4 or 6.x) is not very stable. It has got many issues. We have raised this with TIBCO, and they are taking a lot of time to come up with a fix, which is making us move away from this product. Some of the performance-tuning aspects are also missing in version 6. They should provide performance-related fixes, which will be helpful for the customers. If you are migrating from the current version to the container-supported version, it is quite expensive. The product has evolved, but it is very pricey. That's one of the challenges. They have provided all the features that are there in other products, but this is a platform upgrade. The platform has completely been changed from 5.x to 6.x, and we can't use the same environment. We can't run both versions on the same server as VM. The development environment is entirely different. In version 5.x, there was a proprietary designer. Now, it has common plug-ins developed on top of Eclipse."

"This solution's cloud could be improved. I don't know whether it was because we didn't have the internal expertise or if it was the product itself, but since they came later—I think only two or three years into the cloud—after many other iPaaS that had been in the cloud for longer, I feel that maybe they haven't matured in terms of the cloud."

"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."

"The product needs more AI capabilities."

"The solution could use some AI integrated features."

"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."

"The technical support must be improved."

"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "

"There is really nothing special about the capabilities of this product."

"The scalability has room for improvement."

"The solution is too expensive. It's one of the most expensive solutions out there, particularly because there are so many open-source competitors on the market. I don't know the exact numbers, however."

"Its price policy has changed quite a lot in the last two years. It was extremely expensive previously. Nowadays, you can buy a license for BusinessWorks for €2000. Looking at what you get in return in terms of support, TIBCO community, and stability, it is fairly reasonable. It is not too expensive."

"TIBCO BusinessWorks is a very expensive solution."

"TIBCO BusinessWorks is expensive."

"I don't have the prices of the products, but I know that TIBCO is not a cheap solution. I think that this solution is more suitable for large companies because I don't think that small- or medium-sized companies would have the money for this solution. WSO2 has the community version for free, so many of the smaller companies can use it. I'm not sure what the prices are for support, though, so I suppose the support for WSO2 is not cheap either."

"Licensing scheme is too rigid"

"The cost depends on the components required."

"TIBCO licensing is yearly and very costly for a company like ours."

"Price is not a problem, because they are a competitor and we have a special rate."

"The solution’s license is not expensive."

"Kofax's prices are pretty reasonable."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

"Kofax RPA's licensing costs are yearly and expensive."

"I give the price of the solution a six out of ten."

"There is a standard license needed to use Kofax RPA and the price is reasonable."

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."