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TIBCO BusinessWorks vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
TIBCO BusinessWorks is valued for its flexibility, reliability, and quick ROI, making it a leading business integration solution.
Sentiment score
7.7
Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.
One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
6.4
TIBCO BusinessWorks customer support receives mixed reviews, praised by some for efficiency but criticized by others for inconsistency.
Sentiment score
6.5
Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.
The technical support from TIBCO BusinessWorks is very good.
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider with 1,001-5,000 employees
Customer service is very helpful.
Software Developer at Telkom Mobile
I rate TIBCO technical support as fantastic on a scale of one to ten.
Lead Solutions Architect at UNSW Australia
 

Scalability Issues

Sentiment score
6.4
TIBCO BusinessWorks is scalable and versatile, but users report mixed experiences with autoscaling and cost issues outside the cloud.
Sentiment score
6.9
Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.
It is not like AWS where I can add memory or more servers.
Software Developer at Telkom Mobile
 

Stability Issues

Sentiment score
7.4
TIBCO BusinessWorks is stable and reliable, though version 6 faces migration challenges and SAP Adapter issues, averaging high ratings.
Sentiment score
7.7
Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.
TIBCO BusinessWorks is quite stable and scales very well, so we are happy.
Lead Solutions Architect at UNSW Australia
It is stable, however, every now and then, it just ends.
Software Developer at Telkom Mobile
 

Room For Improvement

TIBCO BusinessWorks faces usability issues, high costs, inefficiencies, and lacks advanced integration with AI, IoT, and cloud.
Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.
AI-driven features in TIBCO BusinessWorks would be beneficial, so that our business tech BA can do the development rather than needing programmers.
Lead Solutions Architect at UNSW Australia
Performance and latency could be enhanced.
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider with 1,001-5,000 employees
The learning curve takes time compared to webMethods.
Senior Analyst at Etisalat
The lack of a developer community in Tungsten RPA is a red flag for us and for customers.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Setup Cost

TIBCO BusinessWorks pricing is costly for smaller companies but more reasonable for large enterprises with flexible resources.
Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.
Because we have enterprise licenses, the pricing for TIBCO BusinessWorks is quite reasonable for us, so we do not see any issue.
Lead Solutions Architect at UNSW Australia
The current licensing cost for the product involves our resource sourcing team for negotiations.
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider with 1,001-5,000 employees
Pricing is for an enterprise application, so the company pays for it with a company license.
Software Developer at Telkom Mobile
 

Valuable Features

TIBCO BusinessWorks provides user-friendly, scalable solutions with robust integration and low-code environment for efficient connectivity and rapid deployment.
Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
Senior Analyst at Etisalat
When I have an architecture designed to plug in the service itself with BW, it makes things much easier.
Software Developer at Telkom Mobile
TIBCO BusinessWorks' real-time data exchange capability has benefited our customers greatly; we conduct a lot of messaging with Superstream and external partners, so it works well for us.
Lead Solutions Architect at UNSW Australia
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Categories and Ranking

TIBCO BusinessWorks
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
30
Ranking in other categories
Data Integration (17th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (7th)
 

Mindshare comparison

TIBCO BusinessWorks and Tungsten RPA aren’t in the same category and serve different purposes. TIBCO BusinessWorks is designed for Data Integration and holds a mindshare of 1.0%, up 1.0% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.0% mindshare, up 1.8% since last year.
Data Integration Market Share Distribution
ProductMarket Share (%)
TIBCO BusinessWorks1.0%
SSIS3.7%
Informatica Intelligent Data Management Cloud (IDMC)3.5%
Other91.8%
Data Integration
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.0%
UiPath Platform12.9%
Microsoft Power Automate11.5%
Other73.6%
Robotic Process Automation (RPA)
 

Featured Reviews

CL
Software Developer at Telkom Mobile
Drag and drop capabilities simplify service development for easy building
It is drag and drop. Drag and drop make it easier to build the service end to end. It is easier to build services with BusinessWorks. When I have an architecture designed to plug in the service itself with BW, it makes things much easier. It is easy to integrate, especially when the architecture is well-designed.
Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
7%
Retailer
7%
Outsourcing Company
5%
Financial Services Firm
15%
Performing Arts
8%
Manufacturing Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise24
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What is your experience regarding pricing and costs for TIBCO BusinessWorks?
Because we have enterprise licenses, the pricing for TIBCO BusinessWorks is quite reasonable for us, so we do not see any issue.
What needs improvement with TIBCO BusinessWorks?
The challenges I have faced with TIBCO BusinessWorks mostly relate to financial applications that do not come with those adapters, so that requires custom coding. The features currently in TIBCO Bu...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Euler Hermes, QSuper, Scandinavian Airlines
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about TIBCO BusinessWorks vs. Tungsten RPA and other solutions. Updated: February 2026.
882,813 professionals have used our research since 2012.