Trellix Endpoint Detection and Response EDR and WatchGuard EPDR are two competitive products in the endpoint protection sector. Trellix EDR stands out with its comprehensive feature set, while WatchGuard EPDR is noted for effective threat detection and user-friendly interface.
Features: Trellix EDR offers advanced threat detection, automated response capabilities, and seamless integration with other security tools. WatchGuard EPDR provides real-time threat monitoring, easy-to-use forensic analysis features, and an intuitive interface.
Room for Improvement: Trellix EDR users suggest enhancements in alert management, reduction of false positives, and more detailed reporting. WatchGuard EPDR users wish for better scalability options, enhanced integration with third-party tools, and more comprehensive reporting features.
Ease of Deployment and Customer Service: Trellix EDR is noted for a straightforward deployment process, though some find the initial configuration complex. Customer service receives mixed reviews. WatchGuard EPDR is appreciated for its smooth deployment process and reliable customer service, giving it an advantage in consistent support.
Pricing and ROI: Trellix EDR is seen as a premium product with higher setup costs but offers strong ROI through its robust features. WatchGuard EPDR provides competitive pricing and good ROI, attributed to effective threat prevention at lower costs, making it attractive for budget-conscious users.
I have contracted support and also have an operating control so I can get various types of support.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
It is very stable with no hanging problems.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
While I can create groups for VPN, SSL, IPSec, and others, I can't make groups for IPs.
The pricing is slightly high, but the product quality justifies it.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Reduce the time to detect and respond to threats. Trellix EDR helps security analysts quickly prioritize threats and minimize potential disruption.
Guided investigation automatically asks and answers questions while gathering, summarizing, and visualizing evidence from multiple sources—reducing the need for more SOC resources.
Cloud-based deployment and analytics enables your skilled security analysts to focus on strategic defense, instead of tool maintenance. Benefit from implementing the right solution for you.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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